Tech Mahindra BPO Executive Interview Questions, Process, and Tips

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Coding test are assessments that are designed to evaluate a developer's coding skills and aptitude.

Assignment Problem is a special type of linear programming problem where the objective is to minimise the cost or time of completing a number of jobs by a number of persons

Q1. Tell me something about your Self
Ans. My Self Ankit Mewada I leave in Indore For Job Porpose
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Q2. Why are you joining in BPO-
Ans. I am excited to join a BPO as it will provide me with the opportunity to learn new skills, work with a diverse team, and have a flexible work schedule that will allow me to balance my personal and professional life."
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Q3. Why should we hire you
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Q4. Tell me something about India
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Q5. Tell me something about your friends
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Q1. Tell me about yourself?
Ans. 
I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.
• Over 5 years of experience in the BPO industry

• Proven track record of meeting and exceeding customer satisfaction targets

• Skilled in managing and motivating teams to achieve goals

• Proficient in using various CRM software and tools

• Excellent communication and problem-solving skills

• Ability to handle high-pressure s...read more
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Q2. Tell about your previous company?
Ans. 
I worked at XYZ BPO, a leading outsourcing company in the IT industry.
• XYZ BPO is known for its excellent customer service and efficient operations.

• I was responsible for handling customer inquiries and resolving issues.

• I consistently met and exceeded performance targets, achieving a high customer satisfaction rating.

• I also participated in training programs to enhance my skills in communication and problem-solving.

• One no...read more
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Q3. Why you left the previous company?
Ans. 
Seeking better growth opportunities and a more challenging role.
• Opportunity for career advancement

• Desire for a more challenging role

• Seeking better work-life balance

• Company restructuring or downsizing

• Relocation or commute issues
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Q1. How is the ruling of your local MLA?
Ans. 
I don't have the available data.
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Q2. What is the political situation of your state?
Ans. 
The political situation of the state is stable with a dominant party in power.
• The state is currently governed by a single dominant political party.

• The party in power has a strong majority in the state legislature.

• There have been no recent major political upheavals or controversies in the state.

• The state government has been implementing various policies and initiatives.

• The opposition parties have limited influence and p
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Q1. Difference between voice and invoice process.
Ans. 
Voice process involves handling customer queries and issues over the phone, while invoice process involves managing billing and payment related tasks.
• Voice process involves interacting with customers through phone calls or voice chats.

• Invoice process involves managing billing, invoicing, and payment related tasks.

• Voice process focuses on providing customer support, resolving queries, and addressing issues.

• Invoice proce...read more
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