Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Tech Mahindra Team. If you also belong to the team, you can get access from here

Tech Mahindra Verified Tick

Compare button icon Compare button icon Compare
3.5

based on 33.9k Reviews

Filter interviews by

Tech Mahindra BPO Executive Interview Questions, Process, and Tips

Updated 12 Jan 2025

Top Tech Mahindra BPO Executive Interview Questions and Answers

View all 19 questions

Tech Mahindra BPO Executive Interview Experiences

60 interviews found

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 30 May 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self or introduction
  • Q2. Why do you want to work in our company
Round 3 - HR 

(4 Questions)

  • Q1. What is your weekness
  • Q2. I can't stay no if any one ask me for help i think that's my weekness
  • Q3. Why should be hire you
  • Q4. I am sure I will tour out
Round 4 - HR 

(2 Questions)

  • Q1. What is B.P.O and customer service
  • Ans. 

    B.P.O stands for Business Process Outsourcing. It involves outsourcing non-core business functions to a third-party service provider.

    • B.P.O is a cost-effective way for companies to handle non-core business functions such as customer service, technical support, and back-office operations.

    • Customer service is a crucial aspect of B.P.O as it involves handling customer queries, complaints, and providing support.

    • B.P.O compani...

  • Answered by AI
  • Q2. Why should be hire you
Round 5 - HR 

(1 Question)

  • Q1. What is your strength and weekness
Round 6 - HR 

(1 Question)

  • Q1. I think I am very emotional person

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to rejoin this job because I started preparing competition exam SCC level due to i have quite this job

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 21 Jul 2022

I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

English language tests.
English language comprehension tests.
Quantitative ability tests.
Verbal reasoning tests.
Non-verbal reasoning tests.

Interview Preparation Tips

Topics to prepare for Tech Mahindra BPO Executive interview:
  • MS Office
  • C++
  • Communication Skills
Interview preparation tips for other job seekers - It has always been a career opportunities for me

BPO Executive Interview Questions Asked at Other Companies

Q1. What is BPO and why it is important for the company?
Q2. How u upsell to the same customer the same service he is using?
Q3. What is router and modem the difference?
asked in Wipro
Q4. What do you know about insurance?
Q5. What is bpo , customer service, e commerce, good qualities of cus ... read more

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 25 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is your strength
  • Q2. Why I hire you
  • Q3. Are you comfortable with rotational shif
  • Ans. 

    Yes, I am comfortable with rotational shifts as I understand the nature of the BPO industry.

    • I have previous experience working in rotational shifts in a similar role.

    • I am adaptable and can easily adjust my schedule to accommodate different shifts.

    • I understand the importance of being available during different time zones for client support.

    • I am willing to work nights and weekends if required in a rotational shift schedu

  • Answered by AI
  • Q4. Let me introduce yourself in brief
  • Q5. Why you leaveyour previousjob

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't hesitate

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Please describe your life turningpoint
  • Q2. Why are you hiring .our field

Interview Preparation Tips

Interview preparation tips for other job seekers - Think positive always guys...and try will always be succes

Tech Mahindra interview questions for designations

 BPO Associate

 (5)

 BPO Trainee

 (1)

 Bpo Sales Executive

 (3)

 BPO job

 (3)

 BPO 1

 (1)

 BPO Information Processing Specialist

 (1)

 Domestic BPO Process

 (2)

 Bpo Team Lead

 (1)

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself
  • Ans. I am shazar khan i have a bpo experience and i am looking for a customer service support job
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - tech mahindra is a one the best company

Get interview-ready with Top Tech Mahindra Interview Questions

I applied via Approached by Company and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
Round 3 - Aptitude Test 

Aptitute test

Interview Preparation Tips

Interview preparation tips for other job seekers - Give me this question s answer

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 27 Jul 2021

I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is router and modem the difference?
  • Ans. 

    A router is a device that connects multiple networks and directs traffic between them, while a modem is a device that connects a computer or network to the internet.

    • A router is used to create and manage a local area network (LAN) by directing data packets between devices.

    • A modem is used to connect a computer or network to an internet service provider (ISP) to access the internet.

    • Routers can be wired or wireless, while ...

  • Answered by AI
  • Q2. How u upsell to the same customer the same service he is using?
  • Ans. 

    To upsell the same service to a customer, focus on highlighting the additional benefits and features, offering discounts or promotions, and providing personalized recommendations.

    • Emphasize the added value and benefits of the upgraded service.

    • Offer discounts or promotions to incentivize the customer to upgrade.

    • Provide personalized recommendations based on the customer's usage and needs.

    • Highlight any new features or impr...

  • Answered by AI
  • Q3. If someone ask u, I want to talk to a manager?
  • Q4. What is overage charges?
  • Ans. 

    Overage charges refer to additional fees charged for exceeding a set limit or quota.

    • Overage charges are common in telecommunications and internet service provider contracts.

    • For example, a mobile phone plan may have a set limit on data usage, and any usage beyond that limit may result in overage charges.

    • Overage charges can also apply to credit cards, where exceeding the credit limit can result in additional fees.

    • These c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Modem is a device help u to connect the outer broadband with the inside system, where as router helps u to connect multiple devices u want to use.
U cannot transfer the call to manager, orelse u can ask for the problem and listen to the problem quietly.
By the feature of Prorata u can say that this will help u to refund the unused services and make customer happy.
Overcharge services are applicable when u used more then the amount was being allotted to u monthly basic, for the more u use the more u pay.
Thank you hope thus will help all who are reading this to crack the HR and OPS round.

Skills evaluated in this interview

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2022

I applied via AmbitionBox and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir my name is Sagar Raju Meshram

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 11 Jun 2022

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - Coding Test 

Python programming

Round 3 - Assignment 

Appititude

Interview Preparation Tips

Interview preparation tips for other job seekers - Please send me your address and phone numbers

I applied via Recruitment Consultant and was interviewed in Nov 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduction, current role, work experience explanation, paragraph writing, why should we hire u, why only TECHMAHINDRA, Chat and Voice Etiquettes, Sympathy and empathy, Why u want to change your job,

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about your skills, Prepare your self for the interview, Be humble, Polite Voice with smile,

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra BPO Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Tech Mahindra BPO Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Bpo Voice, Customer Service, International Voice Process, Night Shift and Non It.
What are the top questions asked in Tech Mahindra BPO Executive interview?

Some of the top questions asked at the Tech Mahindra BPO Executive interview -

  1. What is BPO and why it is important for the compa...read more
  2. How u upsell to the same customer the same service he is usin...read more
  3. What is router and modem the differenc...read more
How long is the Tech Mahindra BPO Executive interview process?

The duration of Tech Mahindra BPO Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Tech Mahindra BPO Executive Interview Process

based on 42 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • HR Round - 2
View more
Tech Mahindra BPO Executive Salary
based on 330 salaries
₹1 L/yr - ₹5.5 L/yr
17% more than the average BPO Executive Salary in India
View more details

Tech Mahindra BPO Executive Reviews and Ratings

based on 151 reviews

4.0/5

Rating in categories

3.8

Skill development

3.6

Work-life balance

3.8

Salary

3.9

Job security

3.7

Company culture

3.5

Promotions

3.7

Work satisfaction

Explore 151 Reviews and Ratings
Software Engineer
26.4k salaries
unlock blur

₹2 L/yr - ₹9.1 L/yr

Senior Software Engineer
21.3k salaries
unlock blur

₹5.5 L/yr - ₹23 L/yr

Technical Lead
11.6k salaries
unlock blur

₹9.2 L/yr - ₹37 L/yr

Associate Software Engineer
5.5k salaries
unlock blur

₹1.8 L/yr - ₹5.9 L/yr

Team Lead
4.9k salaries
unlock blur

₹5.2 L/yr - ₹17 L/yr

Explore more salaries
Compare Tech Mahindra with

Infosys

3.7
Compare

Cognizant

3.8
Compare

Accenture

3.9
Compare

Wipro

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview