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Tech Mahindra BPO Executive Interview Questions, Process, and Tips

Updated 12 Jan 2025

Top Tech Mahindra BPO Executive Interview Questions and Answers

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Tech Mahindra BPO Executive Interview Experiences

59 interviews found

BPO Executive Interview Questions & Answers

user image Shrikant Ingle

posted on 26 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Introducing your email in English
  • Q2. What is bpo and inbound and outbound
  • Ans. 

    BPO stands for Business Process Outsourcing. Inbound BPO involves handling incoming calls, while outbound BPO involves making outgoing calls.

    • BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • Inbound BPO involves handling incoming calls from customers or clients, such as customer service inquiries or technical support.

    • Outbound BPO involves...

  • Answered by AI
  • Q3. What is outbound
  • Ans. 

    Outbound refers to a type of call center activity where agents make calls to customers or prospects.

    • Outbound calls are made by agents to reach out to potential customers or existing clients.

    • It is commonly used for telemarketing, sales, surveys, appointment setting, and customer follow-ups.

    • Outbound calls are proactive in nature, as agents initiate the conversation.

    • Agents need to be persuasive, have good communication sk...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Ask about your experience
  • Q2. Say something about your experience
Round 4 - One-on-one 

(2 Questions)

  • Q1. Salary expectation ask
  • Q2. Where are you from

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Any genaral topic about current situation in economy

Round 2 - HR 

(1 Question)

  • Q1. Are u comfortable to relocate

Interview Preparation Tips

Topics to prepare for Tech Mahindra BPO Executive interview:
  • Social Media Marketing
Interview preparation tips for other job seekers - Yes good

BPO Executive Interview Questions Asked at Other Companies

Q1. What is BPO and why it is important for the company?
Q2. How u upsell to the same customer the same service he is using?
Q3. What is router and modem the difference?
asked in Wipro
Q4. What do you know about insurance?
Q5. What is bpo , customer service, e commerce, good qualities of cus ... read more

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 13 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Difference between offline education and online education

Round 2 - One-on-one 

(1 Question)

  • Q1. Why you joined this company

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 28 May 2024

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self

Tech Mahindra interview questions for designations

 BPO Associate

 (5)

 BPO Trainee

 (1)

 Bpo Sales Executive

 (3)

 BPO job

 (3)

 BPO 1

 (1)

 BPO Information Processing Specialist

 (1)

 Domestic BPO Process

 (2)

 Bpo Team Lead

 (1)

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 25 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was an assesment test. After that versasnt test.

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 3 - One-on-one 

(1 Question)

  • Q1. Situation based scenario question.

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best.

Get interview-ready with Top Tech Mahindra Interview Questions

BPO Executive Interview Questions & Answers

user image Keethana Karanam

posted on 29 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

We need to discuss with opposite group about one top

Round 2 - HR 

(7 Questions)

  • Q1. Define success,
  • Q2. Describe your management styles
  • Q3. What are your goals
  • Q4. How can you handle the pressure
  • Ans. 

    I handle pressure by staying organized, prioritizing tasks, and maintaining a positive attitude.

    • Stay organized by creating to-do lists and setting deadlines

    • Prioritize tasks based on urgency and importance

    • Maintain a positive attitude by taking breaks, practicing mindfulness, and seeking support from colleagues

    • Practice effective time management to avoid feeling overwhelmed

  • Answered by AI
  • Q5. Strength, hobbies
  • Q6. Expectations from our company
  • Q7. Salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go through your hard work and prepare well for it
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduced
  • Q2. This is vishnu ,from Telangana and my qualification is 12th pass and i have no experience and i am fresher for this jab, thank you for giving this opportunity

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 14 Jul 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
-
Result
No response

I applied via Walk-in and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Let me something about yourself Hobbies Bpo E commerce
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is bpo , customer service, e commerce, good qualities of customer services
  • Ans. 

    BPO is Business Process Outsourcing, involving customer service and e-commerce. Good qualities include communication skills, problem-solving, and empathy.

    • BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

    • Customer service in BPO involves handling customer inquiries, resolving issues, and providing support through various channels like phon...

  • Answered by AI
  • Q2. Apology mean in BPO AND WHY YOU WANT TO JOIN TECH MAHINDRA

Interview Preparation Tips

Topics to prepare for Tech Mahindra BPO Executive interview:
  • Demonetisation
  • Child labour
  • Indian education system
  • Women empowerment
Interview preparation tips for other job seekers - Every thing was ok there but the after taking an interview the puted me on hold ...and now they are not responding

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 28 May 2024

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me your last day routine

BPO Executive Interview Questions & Answers

user image Prudhveesha Vadinala

posted on 3 Dec 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What about your self
  • Ans. 

    I am a dedicated and experienced BPO executive with strong communication and problem-solving skills.

    • I have worked in the BPO industry for 5 years, handling customer inquiries and resolving issues.

    • I have excellent verbal and written communication skills, which help me effectively interact with customers and colleagues.

    • I am skilled in using various CRM systems and have a strong understanding of customer service principle...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. What is Job interest
  • Ans. 

    Job interest refers to the level of enthusiasm and passion an individual has for a particular job or career.

    • Job interest is the desire to work in a specific field or industry.

    • It is the motivation and excitement to perform the tasks and responsibilities associated with a job.

    • Job interest can be influenced by personal preferences, skills, and values.

    • Having job interest increases job satisfaction and productivity.

    • For exam...

  • Answered by AI

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra BPO Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Tech Mahindra BPO Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Bpo Voice, Customer Service, International Voice Process, Night Shift and Non It.
What are the top questions asked in Tech Mahindra BPO Executive interview?

Some of the top questions asked at the Tech Mahindra BPO Executive interview -

  1. What is BPO and why it is important for the compa...read more
  2. How u upsell to the same customer the same service he is usin...read more
  3. What is router and modem the differenc...read more
How long is the Tech Mahindra BPO Executive interview process?

The duration of Tech Mahindra BPO Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Tech Mahindra BPO Executive Interview Process

based on 42 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • HR Round - 2
View more
Tech Mahindra BPO Executive Salary
based on 332 salaries
₹0.6 L/yr - ₹5.5 L/yr
12% more than the average BPO Executive Salary in India
View more details

Tech Mahindra BPO Executive Reviews and Ratings

based on 154 reviews

3.9/5

Rating in categories

3.8

Skill development

3.6

Work-life balance

3.8

Salary

3.8

Job security

3.6

Company culture

3.5

Promotions

3.6

Work satisfaction

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