Tech Mahindra BPO Executive Interview Questions, Process, and Tips

It was an assesment test. After that versasnt test.

Q1. Tell me about yourself.
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Q1. Situation based scenario question.
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We need to discuss with opposite group about one top

Q1. Define success,
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Q2. Describe your management styles
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Q3. What are your goals
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Q4. How can you handle the pressure
Ans. 
I handle pressure by staying organized, prioritizing tasks, and maintaining a positive attitude.
• Stay organized by creating to-do lists and setting deadlines

• Prioritize tasks based on urgency and importance

• Maintain a positive attitude by taking breaks, practicing mindfulness, and seeking support from colleagues

• Practice effective time management to avoid feeling overwhelmed
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Q5. Strength, hobbies
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Q6. Expectations from our company
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Q7. Salary expectations
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Q1. Self introduced
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Q2. This is vishnu ,from Telangana and my qualification is 12th pass and i have no experience and i am fresher for this jab, thank you for giving this opportunity
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Q1. Let me something about yourself Hobbies Bpo E commerce
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Q1. What is bpo , customer service, e commerce, good qualities of customer services
Ans. 
BPO is Business Process Outsourcing, involving customer service and e-commerce. Good qualities include communication skills, problem-solving, and empathy.
• BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

• Customer service in BPO involves handling customer inquiries, resolving issues, and providing support through various channels like phon...read more
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Q2. Apology mean in BPO AND WHY YOU WANT TO JOIN TECH MAHINDRA
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Q1. Tell me your last day routine
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Q1. What about your self
Ans. 
I am a dedicated and experienced BPO executive with strong communication and problem-solving skills.
• I have worked in the BPO industry for 5 years, handling customer inquiries and resolving issues.

• I have excellent verbal and written communication skills, which help me effectively interact with customers and colleagues.

• I am skilled in using various CRM systems and have a strong understanding of customer service principle...read more
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Q1. What is Job interest
Ans. 
Job interest refers to the level of enthusiasm and passion an individual has for a particular job or career.
• Job interest is the desire to work in a specific field or industry.

• It is the motivation and excitement to perform the tasks and responsibilities associated with a job.

• Job interest can be influenced by personal preferences, skills, and values.

• Having job interest increases job satisfaction and productivity.

• For exam...read more
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