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4.1

based on 3.2k Reviews

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Tata Communications Senior Customer Service Executive Interview Questions and Answers for Experienced

Updated 29 Jan 2024

3 interviews found

Sort by: Popular

I applied via Approached by Company and was interviewed in Nov 2021.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Round 1 was easy related to job profile and our work experience.
  • Q2. Prépared on Résumé détails.
2

Technical Round (2 Questions)

  • Q1. About certifications which we have done in the company.
  • Q2. More technical questions, but not so hard. Read all about certifications.

Interview Preparation Tips

Topics to prepare for Tata Communications Senior Customer Service Executive interview:
  • Prepare technical background
  • Networking fundamental
  • Certification
  • Responsiveness
Interview preparation tips for other job seekers - Intermediate and easy to crack the interview after preparation.

I applied via Naukri.com and was interviewed in Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (1 Question)

  • Q1. Questions based on CCNA,
3

HR Round (2 Questions)

  • Q1. Discuss policy, benefits, salary and work life balance
  • Q2. Normal discussion and print screen session

Interview Preparation Tips

Interview preparation tips for other job seekers - If your interview is for TCTS project, gather information and study on them. You have to solid understanding of network architecture, protocols and troubleshooting.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jan 2023.

1 Interview Round

1

Technical Round (1 Question)

  • Q1. 4g interfaces and nodes

Senior Customer Service Executive Jobs at Tata Communications

View all

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Jul 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about ip(bgp, ospf) and voip

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Apr 2023.

3 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Why you left your last job?
2

HR Round (1 Question)

  • Q1. What you have done last days?
3

Behavioral Round (1 Question)

  • Q1. How can you manage irate customers?

I applied via Referral and was interviewed in Jun 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice for my side be strong at any time

Interview Questions

  • Q1. Where do you see yourself after 3 years of time? Add Answer
  • Q2. What matters is consistency towards the work we do, and if I would get a chance, definitely I would see myself to a superior position after a spam of time. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interwiew shall be given only if you are interested towards that work, gathering a bit of knowledge towards that particular firm/company would be an added advantage.

I applied via Naukri.com and was interviewed in Jun 2021.

3 Interview Rounds

Interview Questions

  • Q1. About FTTx planning overview, SpatialNET, Drop cable Dirtribution cable difference, Ratio for DC. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Was good experience there basic requirement was good english as the client is of Canada and planning knowledge.

Customer Support Executive Interview Questions

ACT Fibernet user image Pavikanula Nagalaxmi

posted on 13 Jun 2024

Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Jun 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. They will ask for your previous rules and responsibilities
  • Q2. They ask about your self introduction
2

One-on-one Round (2 Questions)

  • Q1. They ask that are you ok for rotiational shifts
  • Q2. Tell me about anything about customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join here they use the people for they work and they will not respond for our concerns and management have a attitude and waste to. Work in this company

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - To attend interview must be carry on resume

Tata Communications Interview FAQs

How many rounds are there in Tata Communications Senior Customer Service Executive interview for experienced candidates?
Tata Communications interview process for experienced candidates usually has 2 rounds. The most common rounds in the Tata Communications interview process for experienced candidates are Technical, One-on-one Round and Resume Shortlist.
How to prepare for Tata Communications Senior Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tata Communications. The most common topics and skills that interviewers at Tata Communications expect are Networking, Operations, Troubleshooting, Network operations and Telecom.
What are the top questions asked in Tata Communications Senior Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the Tata Communications Senior Customer Service Executive interview for experienced candidates -

  1. More technical questions, but not so hard. Read all about certificatio...read more
  2. Normal discussion and print screen sess...read more
  3. Questions based on CC...read more

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based on 3 Tata Communications interviews
Referral
Job Portal
33%
33%
34% candidates got the interview through other sources.
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Tata Communications Senior Customer Service Executive Salary
based on 373 salaries
₹4.2 L/yr - ₹9 L/yr
85% more than the average Senior Customer Service Executive Salary in India
View more details

Tata Communications Senior Customer Service Executive Reviews and Ratings

based on 36 reviews

3.9/5

Rating in categories

3.8

Skill development

3.4

Work-Life balance

3.2

Salary & Benefits

4.4

Job Security

3.4

Company culture

2.9

Promotions/Appraisal

3.2

Work Satisfaction

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