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ACT Fibernet

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4.0

based on 2k Reviews

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ACT Fibernet Customer Support Executive Interview Questions and Answers

Updated 12 Sep 2024

ACT Fibernet Customer Support Executive Interview Experiences

3 interviews found

Customer Support Executive Interview Questions & Answers

user image Srikanth Rao

posted on 12 Sep 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Waste of time to attend the interview
    • Add your answer
  • Q2. Waste of time to attend the interview instead of that prefer other jobs
    • Add your answer

Customer Support Executive Interview Questions & Answers

user image Pavikanula Nagalaxmi

posted on 13 Jun 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They will ask for your previous rules and responsibilities
    • Add your answer
  • Q2. They ask about your self introduction
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. They ask that are you ok for rotiational shifts
    • Add your answer
  • Q2. Tell me about anything about customer service
  • Ans. 

    Customer service involves providing assistance and support to customers before, during, and after a purchase.

    • Customer service is essential for building and maintaining customer relationships

    • It involves addressing customer inquiries, resolving issues, and providing guidance

    • Good customer service can lead to customer satisfaction and loyalty

    • Examples: answering phone calls, responding to emails, handling returns and exchan

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join here they use the people for they work and they will not respond for our concerns and management have a attitude and waste to. Work in this company

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Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 6 Oct 2021

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. Past experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and clear

Top trending discussions

View All
Interview Tips & Stories
2w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about ACT Fibernet?
Ask anonymously on communities.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Tata Communications user image Suresh Kudari

posted on 1 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Besc salf information
    • Add your answer
  • Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Yes I am interested
    • Add your answer
Round 3 - Aptitude Test 

1 Round Technical
2 round HR
3 Round Offer letter

Customer Support Executive Interview Questions & Answers

Aerial Telecom Solutions user image Benna Talari

posted on 21 Dec 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. General questions
    • Add your answer
  • Q2. General knowledge
    • Add your answer
  • Q3. Testing Knowledge on work
    • Add your answer
  • Q4. Network Structure
    • Add your answer
  • Q5. Desktop Support issues and troubleshoots
    • Add your answer

Interview Preparation Tips

Topics to prepare for Aerial Telecom Solutions Customer Support Executive interview:
  • Computer Hardware
  • Networking
  • System Administration
  • Active Directory
  • Team Leading
  • Ticketing
Interview preparation tips for other job seekers - Don't join this organisation.
No ontime salaries
No promotions or appraisals
No friendly employer / hr very rude and worst behaviour, while you ask for employment benefits.
No job security

Customer Support Executive Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 9 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
No response

I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please share the New jobs

Customer Support Executive Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 17 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Group discussion with 10 other people

Round 2 - HR 

(2 Questions)

  • Q1. Introduction to your self
    • Add your answer
  • Q2. Previous company experience
    • Add your answer

Customer Service Executive Interview Questions & Answers

Tata Communications Transformation Services user image AMAN Sawariya

posted on 8 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Html css syntax and properties, basic JavaScript , database queries

Round 2 - HR 

(1 Question)

  • Q1. Salary expectation
    • Add your answer

Customer Service Associate Interview Questions & Answers

Verizon user image Anonymous

posted on 2 May 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to work here?
    • Add your answer
  • Q2. Looking for an opportunity to grow
    • Add your answer

Customer Service Executive Interview Questions & Answers

Tata Communications user image Anonymous

posted on 2 Jan 2025

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Adsdfasf esdfgg gsdfdsf sdfsdf
    • Add your answer
  • Q2. Vsdfgdg ghsdfsd gfafdf
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Afdfad dfasdfad fadfdas dfasddf
    • Add your answer
  • Q2. A
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Aadf adf adfasd adsf
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - don't join service delivery department by any chance work environment is very bad higher management like DGM, AVP and VP doesn't look for employee well being.
More about working at ACT Fibernet

ACT Fibernet Interview FAQs

How many rounds are there in ACT Fibernet Customer Support Executive interview?
ACT Fibernet interview process usually has 1-2 rounds. The most common rounds in the ACT Fibernet interview process are One-on-one Round.
How to prepare for ACT Fibernet Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ACT Fibernet. The most common topics and skills that interviewers at ACT Fibernet expect are Communication Skills, Customer Service, Domestic BPO, English and Hindi.
What are the top questions asked in ACT Fibernet Customer Support Executive interview?

Some of the top questions asked at the ACT Fibernet Customer Support Executive interview -

  1. Tell me about anything about customer serv...read more
  2. Waste of time to attend the interv...read more

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ACT Fibernet Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 3 ACT Fibernet interviews
Referral
Job Portal
67%
33%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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ACT Fibernet Customer Support Executive Salary
based on 41 salaries
₹2 L/yr - ₹4.2 L/yr
At par with the average Customer Support Executive Salary in India
View more details

ACT Fibernet Customer Support Executive Reviews and Ratings

based on 10 reviews

3.4/5

Rating in categories

2.3

Skill development

2.9

Work-Life balance

2.8

Salary & Benefits

2.7

Job Security

3.5

Company culture

2.7

Promotions/Appraisal

2.1

Work Satisfaction

Explore 10 Reviews and Ratings
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