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ACT Fibernet Customer Support Executive Interview Questions and Answers

Updated 12 Sep 2024

ACT Fibernet Customer Support Executive Interview Experiences

3 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Waste of time to attend the interview
  • Q2. Waste of time to attend the interview instead of that prefer other jobs

Customer Support Executive Interview Questions & Answers

user image Pavikanula Nagalaxmi

posted on 13 Jun 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They will ask for your previous rules and responsibilities
  • Q2. They ask about your self introduction
Round 2 - One-on-one 

(2 Questions)

  • Q1. They ask that are you ok for rotiational shifts
  • Q2. Tell me about anything about customer service
  • Ans. 

    Customer service involves providing assistance and support to customers before, during, and after a purchase.

    • Customer service is essential for building and maintaining customer relationships

    • It involves addressing customer inquiries, resolving issues, and providing guidance

    • Good customer service can lead to customer satisfaction and loyalty

    • Examples: answering phone calls, responding to emails, handling returns and exchan

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join here they use the people for they work and they will not respond for our concerns and management have a attitude and waste to. Work in this company

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
  • Q2. Past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and clear

Interview questions from similar companies

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you sale nokia phone to that customer who wants another company
  • Ans. 

    To sell a Nokia phone to a customer who wants another company, highlight Nokia's unique features, benefits, and value proposition.

    • Emphasize Nokia's superior build quality and durability

    • Highlight Nokia's long-lasting battery life and reliable performance

    • Showcase Nokia's user-friendly interface and intuitive features

    • Demonstrate Nokia's exceptional camera capabilities and imaging technology

    • Offer competitive pricing and at

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not so hard
Just be confident no matter you have experience or not. Tell them that you are greatful to take this opportunity amd make them proud for their decision to keep you in their compan

I applied via Walk-in and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. You can do field work
  • Q2. You can sale broadband

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was frankly but related sales and MBA education .
Habit extrenth and wickness
Hardwork demand with smart work for sell
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Need to orepare about OMS
  • Q2. OMS life cycle

I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What is company revenue
  • Ans. 

    Company revenue refers to the total amount of money earned by a company through its sales and other sources of income.

    • It includes all the revenue generated by the company from its products or services

    • It also includes revenue from other sources such as investments, interest, and royalties

    • Company revenue is an important metric for measuring the financial health and performance of a company

    • Examples of companies with high

  • Answered by AI
  • Q2. How many types of company product
  • Ans. 

    There are multiple types of company products depending on the industry and market.

    • The types of company products vary depending on the industry and market.

    • Some companies may have multiple product lines or categories.

    • Examples of product types include physical goods, digital products, and services.

    • Companies may also have different product offerings for different customer segments.

    • The number of product types can range from

  • Answered by AI
  • Q3. New harring person watching to attitude
  • Q4. New hiring person talking to clearly
  • Q5. New hirings person watching to speak body to match

Interview Preparation Tips

Topics to prepare for Nokia Sales Executive interview:
  • Graduate
  • Bsc
  • Marketing
  • mba
Interview preparation tips for other job seekers - New harring sales person will grooming talking to confidence .
And customer to talk to eyes to eyes fully confident.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Mainly relate to the English aptitude

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Besc salf information
  • Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
Round 2 - Technical 

(1 Question)

  • Q1. Yes I am interested
Round 3 - Aptitude Test 

1 Round Technical
2 round HR
3 Round Offer letter

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic understanding overall of the candidate
Round 2 - Technical 

(1 Question)

  • Q1. Technical questions
Round 3 - HR 

(1 Question)

  • Q1. HR related discussions

ACT Fibernet Interview FAQs

How many rounds are there in ACT Fibernet Customer Support Executive interview?
ACT Fibernet interview process usually has 1-2 rounds. The most common rounds in the ACT Fibernet interview process are One-on-one Round.
How to prepare for ACT Fibernet Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ACT Fibernet. The most common topics and skills that interviewers at ACT Fibernet expect are BPO Voice, Communication Skills, Customer Service, Domestic BPO and Domestic Voice Process.
What are the top questions asked in ACT Fibernet Customer Support Executive interview?

Some of the top questions asked at the ACT Fibernet Customer Support Executive interview -

  1. Tell me about anything about customer serv...read more
  2. Waste of time to attend the interv...read more

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ACT Fibernet Customer Support Executive Interview Process

based on 2 interviews

Interview experience

1
  
Bad
View more
ACT Fibernet Customer Support Executive Salary
based on 46 salaries
₹2 L/yr - ₹4.2 L/yr
11% more than the average Customer Support Executive Salary in India
View more details

ACT Fibernet Customer Support Executive Reviews and Ratings

based on 12 reviews

3.8/5

Rating in categories

3.0

Skill development

3.5

Work-life balance

3.4

Salary

3.3

Job security

3.9

Company culture

3.3

Promotions

2.9

Work satisfaction

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