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Vodafone Idea Customer Service Officer Interview Questions and Answers
Updated
15 Sep 2021
1 interview found
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Interview Questions
- Q1. Self introduction and previous company details experience
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - To attend interview must be carry on resume
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Anonymous
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Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (2 Questions)
- Q1. How to install operating system? View Answers (1)
- Q2. Difference between router & Switch View Answers (1)
Skills evaluated in this interview
Customer Support Executive Interview Questions
Tata Communications
Suresh Kudari
posted on 1 Mar 2024
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Feb 2024.
3 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Besc salf information Add Answer
- Q2. Suresh Kudari
Qualification DME
Experience 14 year
Automation Industries machineMaintenence Add Answer
2
Technical Round (1 Question)
- Q1. Yes I am interested Add Answer
3
Aptitude Test Round
1 Round Technical
2 round HR
3 Round Offer letter
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Introduce my self View Answers (1)
- Q2. About Airtel and founder Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - What you share with the interviewer share with confident and fluent English
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2023.
3 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Why you left your last job? Add Answer
2
HR Round (1 Question)
- Q1. What you have done last days? Add Answer
3
Behavioral Round (1 Question)
- Q1. How can you manage irate customers? View Answers (1)
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before May 2023.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Why do you want to work here? Add Answer
- Q2. Looking for an opportunity to grow Add Answer
I applied via Walk-in and was interviewed before Jun 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (5 Questions)
- Q1. How to solve customer problem View Answers (1)
- Q2. How to good service to customers View Answers (2)
- Q3. What to do so that the customer likes our services more View Answers (1)
- Q4. Why whould the customer want to take our services View Answers (1)
- Q5. Solve the customer problem Add Answer
Interview Preparation Tips
Topics to prepare for Bharat Sanchar Nigam Customer Care Executive interview:
- Customer Service
- Customer problem regarding
- Problem solution
I applied via Recruitment Consulltant and was interviewed before Nov 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (1 Question)
- Q1. Some grammmr and vocabulary test Add Answer
3
interview Round (2 Questions)
- Q1. How would you handle angry customer? View Answers (1)
- Q2. Why do you want to work here? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - easy interview, they are just looking for your english language skills
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Technical Round (3 Questions)
- Q1. What is ospf,and how to work. View Answers (1)
- Q2. Defrence between BGP and ISIS protocol View Answers (1)
- Q3. Please study
RIP,RR, classless and class full, HSRP, access list VLAN EIGRP. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please study CCNA and CCNP course........
CCNA CCNP.
CCNA CCNP.
Skills evaluated in this interview
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
Simple and basic questions
2
HR Round (2 Questions)
- Q1. Explain about yourself Add Answer
- Q2. Explain about your project Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Airtel is for working
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Fast track your campus placements
25%
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Vodafone Idea Customer Service Officer Reviews and Ratings
based on 6 reviews
Rating in categories
|
Assistant Manager
4.6k
salaries
|  ₹4.9 L/yr - ₹13 L/yr |
|
Deputy Manager
4.1k
salaries
| ₹8.1 L/yr - ₹23.5 L/yr |
|
Manager
3.9k
salaries
| ₹7.4 L/yr - ₹29 L/yr |
|
Senior Executive
3k
salaries
| ₹2 L/yr - ₹9 L/yr |
|
Assistant General Manager
1.5k
salaries
| ₹7.9 L/yr - ₹31.1 L/yr |
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