1 Vodafone Idea Customer Service Officer Interview Questions & Answers | Complete Prep Guide 2025

Vodafone Idea Customer Service Officer Interview Experiences

1 interview found

Customer Service Officer Interview Questions & Answers

Anonymous

posted on 15 Sep 2021

Interview Questionnaire

1 Question

Q1. Self introduction and previous company details experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - To attend interview must be carry on resume

Top trending discussions

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Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Jio

Anonymous

posted on 20 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. What are your hobbies

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,give your answers in polite way without hesitation

Customer Care Executive Interview Questions & Answers

Jio

Anonymous

posted on 17 Jul 2021

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Tell me something about yourself??

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't tell anything that you don't know just be simple they only want to know that your capable of speaking dont tell anything that you really dont know after that they will ask you about the things that say in your introduction so please tell what you actually like.

Customer Care Executive Interview Questions & Answers

Bharat Sanchar Nigam

Anonymous

posted on 7 May 2021

Interview Questionnaire

1 Question

Q1. About my work experience

Add your answer

Customer Service Executive Interview Questions & Answers

Reliance Communications

Anonymous

posted on 10 Jan 2020

I applied via Company Website and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. When you will be joined n what are the languages you are knowing

Ans.

I am fluent in English and Spanish.

Fluent in English and Spanish
Able to communicate effectively in both languages
Experience working with Spanish-speaking customers

Answered by AI

Add your answer

Q2. I answered them in confidence as i aware those languages

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Interview Preparation Tips

Interview preparation tips for other job seekers - If you have the courage to work any where in any condition you are always Welcome to any industry.They just need a person who was flexible for BPO industries.

Customer Service Executive Interview Questions & Answers

Bharti Airtel

Anonymous

posted on 5 Mar 2021

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. What pay you want to work with us and how long will you stay?

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Interview Preparation Tips

Interview preparation tips for other job seekers - They will ask you to translate some English lines in Hindi, just dont feel scared or dont get nervous. Just feel confident and translate it in Hindi.

Customer Service Executive Interview Questions & Answers

Bharti Airtel

Anonymous

posted on 16 Jul 2021

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. Firstly, I joined the group discussion and it was the first round of my interview. Then there the HR asked to us on a topic ( irrespective to the job, miscellaneous). In my case we had to spoken on polluti...

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Q2. Q. Why do you want to join our company?

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Q3. Q. What are your strength?

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Q4. How would you handle the customer?

Ans.

I would handle the customer by actively listening to their concerns, empathizing with their situation, and providing a prompt and satisfactory resolution.

Listen attentively to the customer's issue
Show empathy and understanding towards their situation
Ask clarifying questions to gather more information
Offer a solution or alternative options
Ensure the customer is satisfied with the resolution
Follow up to ensure the issue

Answered by AI

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, talk to HR with proper eye contact

Customer Care Executive Interview Questions & Answers

Jio

Anonymous

posted on 1 Mar 2022

Round 1 - Coding Test

Round 2 - One-on-one

(1 Question)

Q1. Say something about yoursalf

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - jio company best comepany jio coomepany offers the most sevices

Customer Service Executive Interview Questions & Answers

Jio

Anonymous

posted on 1 Jun 2022

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. What's your salary expectation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Never nervous be confident and speak confidentiali

Customer Service Executive Interview Questions & Answers

Jio

Sourabh Kumar

posted on 2 Jul 2024

Interview experience

Bad

Difficulty level

Process Duration

Result

Round 1 - Assignment

Assessment of Jio in Jio Careers App

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello Everyone This is my experience with Jio HR's Jio is having worst HR working with them they do not pick up calls nor they respond to WhatsApp messages if you continuously call them they will hang up the call by rudely talking to you they will misbehave i am posting some numbers of those Jio HR with Name
1 - Asaswari
2 - Sneha
3 - Vaishnavi Parab
See Guys if they won't receive calls won't respond to the messages how we will apply for the position for which Jio has offered Vacancy.
Very worst Experience try to report these fellow three as much as possible and if you don't believe try calling all these three no one will pick up your call and won't respond to your WhatsApp messages and if they picked your call by mistake they will tell you something very bad and will hang up on you.

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Vodafone Idea Customer Service Officer Salary

based on 9 salaries

₹1.5 L/yr - ₹3.5 L/yr

25% less than the average Customer Service Officer Salary in India

View more details

Vodafone Idea Salaries in India

Assistant Manager 4.4k salaries	₹5 L/yr - ₹15.5 L/yr
Deputy Manager 3.7k salaries	₹8.6 L/yr - ₹23.7 L/yr
Manager 3.4k salaries	₹7.2 L/yr - ₹29 L/yr
Senior Executive 3k salaries	₹2 L/yr - ₹9.5 L/yr
Assistant General Manager 1.5k salaries	₹7.8 L/yr - ₹27 L/yr