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Sutherland Global Services Service Delivery OPS Analyst Interview Questions and Answers

Updated 1 Jul 2024

Sutherland Global Services Service Delivery OPS Analyst Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Chat assignment of 30 mints

Round 2 - One-on-one 

(4 Questions)

  • Q1. Dob and about previous organisation
  • Q2. Technical skills
  • Q3. In what bases you have been working on your previous organisation
  • Q4. How can you handle the situations in between the B2B and C2B
  • Ans. 

    Handling situations between B2B and C2B involves understanding the unique needs and dynamics of both types of customers.

    • Maintain clear communication channels with both B2B and C2B customers to address any issues or concerns.

    • Customize solutions to meet the specific requirements of each type of customer.

    • Balance the priorities and expectations of B2B and C2B customers to ensure smooth service delivery.

    • Utilize technology a...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Years of experience
  • Q2. Last drop down salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and deliver your best automatically its yours.

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
2-4 weeks
Result
No response

I applied via Internal and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. They creat their own to reject
Round 2 - Technical 

(1 Question)

  • Q1. They prove you that you are good for nothing

Interview Preparation Tips

Interview preparation tips for other job seekers - Please join to validate the horrible company

Delivery Manager Interview Questions & Answers

GlobalLogic user image Padmalatha Subramani

posted on 9 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Recruitment Consulltant

Round 1 - Technical 

(1 Question)

  • Q1. Real time scenarios, Project related questions and day to day activities, KPI's.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about your day to day work.
  • Q2. How do you manage project delivery woth technical work?
  • Q3. If you have both offer technical and project management, which one you would pick
  • Q4. Any certification is in plan to do?
  • Ans. 

    Yes, I am planning to pursue the Project Management Professional (PMP) certification.

    • I am planning to pursue the Project Management Professional (PMP) certification.

    • This certification is widely recognized and respected in the field of project management.

    • It will enhance my knowledge and skills in managing complex projects and leading teams.

    • Having the PMP certification will also demonstrate my commitment to professional ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for delivery manager Role don't tell them your are having good technical skill.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Role of the delivery manager
  • Ans. 

    The delivery manager is responsible for overseeing the successful delivery of projects, ensuring they are completed on time, within budget, and meet quality standards.

    • Oversee project delivery from initiation to completion

    • Manage resources, timelines, and budgets effectively

    • Ensure quality standards are met and client expectations are exceeded

    • Collaborate with cross-functional teams to drive project success

    • Identify and mit...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Current and expected CTC
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Many questions most of were related my technology..
Round 3 - Technical 

(1 Question)

  • Q1. Managerial questions
Round 4 - One-on-one 

(1 Question)

  • Q1. Managerial round again for some conf.
Round 5 - One-on-one 

(1 Question)

  • Q1. Managerial by different manager, they were not sure may be
Round 6 - HR 

(1 Question)

  • Q1. Nothing great.. Mostly salary related

Interview Preparation Tips

Interview preparation tips for other job seekers - Do NOT join, unless you really need a job, If you r joining early, ask for joining bonus. Its a topical LALA ji types company. Join at your own risk.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is your experience with Cloud Technolgies? Any recent project which you had faced challenges?
  • Ans. 

    I have extensive experience with Cloud Technologies, including managing migration projects and implementing cloud solutions.

    • Managed migration of on-premise servers to AWS cloud for a large enterprise

    • Implemented Azure cloud solutions for a startup company to improve scalability and cost-efficiency

    • Faced challenges with data security during cloud migration project, resolved by implementing encryption and access controls

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Interview with Reporting manager,General topics like understanding your current job roles and responsibilities

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Aug 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Based on the open position and experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Attitude, behavior, stickiness with organization, reason for change

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine, not change the job only for salary increment, understand business situation and commit your 100% to work.

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Previous experience, reasons for a job change, & expectations.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Be prepared with past projects' details
2. Reasons for the job change are learning opportunities, exploring new work culture, higher pay/ better compensation plan, & Moving up the ladder.
3. 30-50% hike

I applied via Referral and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Client has taken Splunk related questions
  • Q2. Noting hard. Just how Log On boardinary do, HF related, alert optimization

Interview Preparation Tips

Interview preparation tips for other job seekers - In my case, nothing special

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Service Delivery OPS Analyst interview?
Sutherland Global Services interview process usually has 3 rounds. The most common rounds in the Sutherland Global Services interview process are Assignment, One-on-one Round and HR.
What are the top questions asked in Sutherland Global Services Service Delivery OPS Analyst interview?

Some of the top questions asked at the Sutherland Global Services Service Delivery OPS Analyst interview -

  1. How can you handle the situations in between the B2B and ...read more
  2. Technical ski...read more

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Sutherland Global Services Service Delivery OPS Analyst Salary
based on 4 salaries
₹3 L/yr - ₹3.3 L/yr
47% less than the average Service Delivery OPS Analyst Salary in India
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