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Hewlett Packard Enterprise Service Delivery Leader Interview Questions and Answers

Updated 2 Jul 2021

Hewlett Packard Enterprise Service Delivery Leader Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Previous experience, reasons for a job change, & expectations.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Be prepared with past projects' details
2. Reasons for the job change are learning opportunities, exploring new work culture, higher pay/ better compensation plan, & Moving up the ladder.
3. 30-50% hike

Interview questions from similar companies

I applied via Company Website and was interviewed in Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. - Key contributions and innovations that helped the organisation. Key Achievements , One liner why should I hire you . Postives and negative points

Interview Preparation Tips

Interview preparation tips for other job seekers - Please reach out to me - Will definitely help without any cost
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via campus placement at Delhi University - Lady Shree Ram College (LSR) and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

1 hour contained 6 sections of lrdi varc etc

Round 2 - cv shortlist 

(2 Questions)

  • Q1. Give a brief introduction
  • Ans. 

    I have over 5 years of experience in service delivery management, ensuring high-quality service delivery to clients.

    • Managed a team of 20+ service delivery professionals

    • Implemented process improvements resulting in 20% increase in client satisfaction

    • Developed and maintained strong client relationships

  • Answered by AI
  • Q2. Why should we hire you?
  • Ans. 

    I have a proven track record of successfully managing service delivery, ensuring high levels of customer satisfaction and operational efficiency.

    • Extensive experience in service delivery management

    • Strong leadership and communication skills

    • Ability to drive process improvements and optimize resources

    • Track record of meeting and exceeding KPIs and SLAs

    • Example: Successfully implemented a new ticketing system that improved re

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain a value added project delivered and what is the impact
  • Ans. 

    Implemented a new ticketing system to streamline support processes

    • Researched and selected a suitable ticketing system based on company needs

    • Customized the system to align with existing workflows and processes

    • Provided training to staff on how to use the new system effectively

    • Monitored and evaluated the impact of the new system on response times and customer satisfaction

    • Resulted in a 20% decrease in average resolution ti...

  • Answered by AI
  • Q2. If you have to set up a new process from a client, what approach would you follow
  • Ans. 

    I would start by understanding the client's requirements, documenting the process, identifying stakeholders, creating a project plan, implementing the process, and continuously monitoring and improving it.

    • Understand the client's requirements and objectives

    • Document the process flow and key steps

    • Identify stakeholders and their roles

    • Create a project plan with timelines and milestones

    • Implement the process with clear commun...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about the past experience and projects. Quantify the results delivered
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Role of the delivery manager
  • Ans. 

    The delivery manager is responsible for overseeing the successful delivery of projects, ensuring they are completed on time, within budget, and meet quality standards.

    • Oversee project delivery from initiation to completion

    • Manage resources, timelines, and budgets effectively

    • Ensure quality standards are met and client expectations are exceeded

    • Collaborate with cross-functional teams to drive project success

    • Identify and mit...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Current and expected CTC
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About capital market, Derivatives, Corporate actions
  • Q2. What is trade life cycle, MBS, Types of corporate actions
  • Ans. 

    Trade life cycle refers to the stages involved in a trade, MBS stands for Mortgage-Backed Securities, and corporate actions are events that affect a company's securities.

    • Trade life cycle includes order initiation, execution, confirmation, settlement, and post-trade activities.

    • Mortgage-Backed Securities (MBS) are financial instruments backed by a pool of mortgage loans.

    • Types of corporate actions include dividends, stock

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your homework well
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Many questions most of were related my technology..
Round 3 - Technical 

(1 Question)

  • Q1. Managerial questions
Round 4 - One-on-one 

(1 Question)

  • Q1. Managerial round again for some conf.
Round 5 - One-on-one 

(1 Question)

  • Q1. Managerial by different manager, they were not sure may be
Round 6 - HR 

(1 Question)

  • Q1. Nothing great.. Mostly salary related

Interview Preparation Tips

Interview preparation tips for other job seekers - Do NOT join, unless you really need a job, If you r joining early, ask for joining bonus. Its a topical LALA ji types company. Join at your own risk.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is your experience with Cloud Technolgies? Any recent project which you had faced challenges?
  • Ans. 

    I have extensive experience with Cloud Technologies, including managing migration projects and implementing cloud solutions.

    • Managed migration of on-premise servers to AWS cloud for a large enterprise

    • Implemented Azure cloud solutions for a startup company to improve scalability and cost-efficiency

    • Faced challenges with data security during cloud migration project, resolved by implementing encryption and access controls

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Interview with Reporting manager,General topics like understanding your current job roles and responsibilities

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. How soon can u join
  • Q2. Salary expectations
Round 2 - One-on-one 

(4 Questions)

  • Q1. About ur self and ur exp
  • Q2. How can u report different kpis
  • Q3. Team handlings skill
  • Q4. Sip and value adds

Interview Preparation Tips

Interview preparation tips for other job seekers - Donot join sopra
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Normal questions
  • Q2. What is your expectation
Round 2 - Aptitude Test 

Any Topic related to Environment, Politics

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

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Hewlett Packard Enterprise Service Delivery Leader Salary
based on 12 salaries
₹13 L/yr - ₹40 L/yr
19% more than the average Service Delivery Leader Salary in India
View more details

Hewlett Packard Enterprise Service Delivery Leader Reviews and Ratings

based on 3 reviews

4.2/5

Rating in categories

4.0

Skill development

4.2

Work-life balance

3.6

Salary

3.2

Job security

4.2

Company culture

3.4

Promotions

3.8

Work satisfaction

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