AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Hewlett Packard Enterprise
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
Hewlett Packard Enterprise Technical Support Engineer Interview Questions, Process, and Tips
Top Hewlett Packard Enterprise Technical Support Engineer Interview Questions and Answers
- Q1. how to deal with blue screen issue
- Q2. What do you mean by BSOD? How will you resolve it?
- Q3. what is black screen of death
Hewlett Packard Enterprise Technical Support Engineer Interview Experiences
8 interviews found
Anonymous
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. Walk us through your resume, about the projects that I've done in my college.
- Q3. Why do you want to work with HP?
(3 Questions)
- Q1. What do you mean by BSOD? How will you resolve it?
- Ans.
BSOD stands for Blue Screen of Death. It is a Windows operating system error screen that appears when a system error occurs.
BSOD is a stop error screen that appears when the Windows operating system encounters a critical error that it cannot recover from.
To resolve a BSOD, you can try restarting the computer, checking for hardware or software issues, updating drivers, running system diagnostics, or restoring the system...
- Q2. What is a driver? What is an OS?
- Ans.
A driver is a software component that allows the operating system to communicate with hardware devices. An OS (Operating System) is the software that manages computer hardware and software resources.
A driver is a program that enables communication between the operating system and hardware devices.
Drivers are essential for the proper functioning of hardware components such as printers, graphics cards, and network adapte...
- Q3. Difference between Ssd and Hdd, wifi and Lan
- Ans.
SSD is faster and more durable than HDD, while WiFi is wireless and LAN is wired.
SSD uses flash memory for storage, while HDD uses spinning disks
SSD has faster read/write speeds and is more durable than HDD
WiFi allows wireless internet connection, while LAN requires a wired connection
WiFi is convenient for mobile devices, while LAN provides faster and more stable connection
Skills evaluated in this interview
On Mettle platform test was taken, Duration was 1hr 15min, aptitude and mathematical questions was there
(2 Questions)
- Q1. Basic interview questions was asked related to our stream and on projects in resume.
- Q2. Introduction What is project and your roll in that Certifications details
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed in Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Name , education, experience, etc. why this field cause you’re from a diff background, etc
- Q2. Tech related stuff , how to help cu , how to deal with angry cu, etc
Interview Preparation Tips
(1 Question)
- Q1. Types of disks scsi sata Tape drives
- Ans.
SCSI, SATA, and tape drives are types of disks used for storage.
SCSI (Small Computer System Interface) is a high-performance interface used for connecting devices like hard drives, CD/DVD drives, and tape drives.
SATA (Serial Advanced Technology Attachment) is a newer interface used for connecting hard drives and solid-state drives.
Tape drives use magnetic tape to store data and are often used for backup and archival pu...
(1 Question)
- Q1. Salary discussion and information about the profile
Interview Preparation Tips
Skills evaluated in this interview
Hewlett Packard Enterprise interview questions for designations
Selected
I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.
(5 Questions)
- Q1. What is Raid and types of Raid
- Ans.
RAID stands for Redundant Array of Independent Disks. It is a data storage virtualization technology that combines multiple physical disk drive components into one or more logical units for the purposes of data redundancy, performance improvement, or both.
RAID 0: Striping without parity or mirroring, offers increased performance but no fault tolerance.
RAID 1: Mirroring without parity or striping, offers fault tolerance...
- Q2. What are DIMMS and its types.
- Ans.
DIMMS stands for Dual In-line Memory Modules. They are used in computers for storing and retrieving data.
DIMMS are a type of memory module used in computers.
There are different types of DIMMS such as DDR, DDR2, DDR3, and DDR4.
DIMMS are inserted into the motherboard slots to provide additional memory for the system.
They are faster and more efficient than single in-line memory modules (SIMMs).
- Q3. What are Bsod, Psod and Rsod.
- Ans.
Bsod, Psod and Rsod are types of screen errors that occur on different devices.
Bsod stands for Blue Screen of Death and is a common error on Windows computers.
Psod stands for Purple Screen of Death and is a common error on VMware ESXi servers.
Rsod stands for Red Screen of Death and is a common error on PlayStation consoles.
- Q4. What is SSD, HDD, Nvme and M.2
- Ans.
SSD, HDD, Nvme, and M.2 are different types of storage devices used in computers.
SSD stands for Solid State Drive and uses flash memory to store data.
HDD stands for Hard Disk Drive and uses spinning disks to store data.
NVMe (Non-Volatile Memory Express) is a protocol designed for fast storage devices like SSDs.
M.2 is a form factor for SSDs that connects directly to the motherboard for faster data transfer.
- Q5. SATA, PATA, ATA.
Skills evaluated in this interview
Get interview-ready with Top Hewlett Packard Enterprise Interview Questions
Selected
I applied via Approached by Company and was interviewed before Dec 2022. There were 3 interview rounds.
(1 Question)
- Q1. Based on your core
(1 Question)
- Q1. Communication skills
sʀɪ ʜᴀʀsʜᴀ
I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 3 interview rounds.
Technical questions for desktop laptops and printers and network
(1 Question)
- Q1. Y this company Wats ur motivation to continue at this job Y
(1 Question)
- Q1. Salary negotiation round
Interview Preparation Tips
Interview Questionnaire
12 Questions
- Q1. Tell us about yourself
- Q2. Why are you interested in working with hp as technical support engineer
- Q3. Flexibility with rotational shifts
- Ans.
Flexibility with rotational shifts is essential for a Technical Support Engineer.
Demonstrate your willingness to work different shifts, including nights and weekends.
Highlight your ability to adapt to changing schedules and prioritize tasks accordingly.
Provide examples of times when you successfully managed rotational shifts in previous roles.
Emphasize your commitment to maintaining a high level of customer service reg...
- Q4. Technical questions
- Q5. Asked about previous experience
- Q6. Talk about yourself for 5mins
- Q7. Flexibility with night shifts
- Ans.
I am flexible with night shifts and have prior experience working during those hours.
I have no issues with working night shifts and can adjust my schedule accordingly.
I have previously worked night shifts in my previous role as a Technical Support Engineer.
I understand the importance of providing support during non-traditional hours and I am willing to do so.
I am accustomed to working in a 24/7 support environment and
- Q8. Discussed salary
- Q9. Discussed about work process
- Q10. What is black screen of death
- Ans.
The black screen of death refers to a computer or device screen that remains black and unresponsive.
It is similar to the blue screen of death (BSOD) in Windows systems.
It can occur due to various reasons such as hardware or software issues.
Common causes include graphics card problems, driver conflicts, or system crashes.
It can be resolved by troubleshooting hardware components, updating drivers, or performing system re...
- Q11. How to deal with blue screen issue
- Ans.
To deal with a blue screen issue, start by identifying the cause and then troubleshoot accordingly.
Check for recently installed hardware or software
Update drivers and operating system
Scan for malware or viruses
Check hardware components for issues
Perform system restore or reinstall operating system if necessary
- Q12. What is booting
- Ans.
Booting is the process of starting a computer system and loading the operating system into its memory.
Booting is the initial process that occurs when a computer is turned on or restarted.
During booting, the computer's hardware is initialized, and the operating system is loaded into the computer's memory.
There are two types of booting: cold booting (starting from a completely powered-off state) and warm booting (restart...
Interview Preparation Tips
Experience: asked to talk about love
Round: Resume Shortlist
Experience: technical knowledge , percentage criteria , flexibility with shifts and communication skills
Skills evaluated in this interview
Top trending discussions
Interview questions from similar companies
I was interviewed in Jan 2025.
(2 Questions)
- Q1. All are clear but I didn’t get offer letter
- Q2. Awaiting for joining letters
(2 Questions)
- Q1. Waiting for joining
- Q2. Still not get offer letter
I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Work regarding your job profile
- Q2. Linux related questions
Hewlett Packard Enterprise Interview FAQs
Tell us how to improve this page.
Hewlett Packard Enterprise Interviews By Designations
- Hewlett Packard Enterprise Technical Solutions Consultant Interview Questions
- Hewlett Packard Enterprise Software Developer Interview Questions
- Hewlett Packard Enterprise Software Engineer Interview Questions
- Hewlett Packard Enterprise Technical Support Engineer Interview Questions
- Hewlett Packard Enterprise Intern Interview Questions
- Hewlett Packard Enterprise System Software Engineer Interview Questions
- Hewlett Packard Enterprise Consultant Interview Questions
- Hewlett Packard Enterprise Data Engineer Interview Questions
- Show more
Interview Questions for Popular Designations
- Technical Support Executive Interview Questions
- Desktop Support Engineer Interview Questions
- Customer Support Executive Interview Questions
- Technical Support Associate Interview Questions
- Senior Technical Support Engineer Interview Questions
- Customer Support Associate Interview Questions
- Application Support Engineer Interview Questions
- Engineer- Customer Support Interview Questions
- Show more
Hewlett Packard Enterprise Technical Support Engineer Interview Process
based on 6 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
Technical Support Engineer Interview Questions from Similar Companies
Fast track your campus placements
Hewlett Packard Enterprise Technical Support Engineer Reviews and Ratings
based on 130 reviews
Rating in categories
|
Technical Support Engineer
905
salaries
|  ₹1.8 L/yr - ₹7.5 L/yr |
|
Process Associate
637
salaries
| ₹1.1 L/yr - ₹5.5 L/yr |
|
Technical Solutions Consultant
599
salaries
| ₹4 L/yr - ₹16.6 L/yr |
|
Software Engineer
559
salaries
| ₹10.2 L/yr - ₹18.4 L/yr |
|
Financial Analyst
435
salaries
| ₹3.6 L/yr - ₹12.9 L/yr |
Dell
IBM
Cisco
Oracle
- Home >
- Interviews >
- Hewlett Packard Enterprise Interview Questions >
- Hewlett Packard Enterprise Technical Support Engineer Interview Questions
