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Hewlett Packard Enterprise Technical Support Engineer Interview Questions, Process, and Tips

Updated 23 Feb 2024

Top Hewlett Packard Enterprise Technical Support Engineer Interview Questions and Answers

View all 13 questions

8 Hewlett Packard Enterprise Technical Support Engineer Interview Experiences

33 questions found

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6 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: Group Discussion
Experience: asked to talk about love

Round: Resume Shortlist
Experience: technical knowledge , percentage criteria , flexibility with shifts and communication skills

Skills evaluated in this interview

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Walk us through your resume, about the projects that I've done in my college.
  • Q3. Why do you want to work with HP?
3

Technical Round (3 Questions)

  • Q1. What do you mean by BSOD? How will you resolve it?
  • Q2. What is a driver? What is an OS?
  • Q3. Difference between Ssd and Hdd, wifi and Lan

Skills evaluated in this interview

Get interview-ready with top interview questions

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

On Mettle platform test was taken, Duration was 1hr 15min, aptitude and mathematical questions was there

3

Technical Round (2 Questions)

  • Q1. Basic interview questions was asked related to our stream and on projects in resume.
  • Q2. Introduction What is project and your roll in that Certifications details

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic concepts and resume
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Getting to know Round (2 Questions)

  • Q1. Name , education, experience, etc. why this field cause you’re from a diff background, etc
  • Q2. Tech related stuff , how to help cu , how to deal with angry cu, etc

Interview Preparation Tips

Interview preparation tips for other job seekers - If you’re up for monotonous desk job on loop , can handle pressure and pick calls as much then it’s ok. Else just don’t join in

Hewlett Packard Enterprise interview questions for designations

 Technical Support Executive

 (1)

 Technical Engineer

 (1)

 Server Support Engineer

 (1)

 Desktop Support Engineer

 (1)

 Engineer- Customer Support

 (1)

 Technical Expert

 (1)

 Customer Support Engineer/Technician

 (1)

 Customer Support Executive

 (1)

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Types of disks scsi sata Tape drives
3

HR Round (1 Question)

  • Q1. Salary discussion and information about the profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice experience/ process. No trouble in the process

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Feb 2023.

1 Interview Round

1

Technical Round (5 Questions)

  • Q1. What is Raid and types of Raid
  • Q2. What are DIMMS and its types.
  • Q3. What are Bsod, Psod and Rsod.
  • Q4. What is SSD, HDD, Nvme and M.2
  • Q5. SATA, PATA, ATA.

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

Technical Round (1 Question)

  • Q1. Based on your core
3

HR Round (1 Question)

  • Q1. Communication skills

Technical Support Engineer Interview Questions

user image sʀɪ ʜᴀʀsʜᴀ

posted on 8 May 2022

I applied via Recruitment Consulltant and was interviewed in Nov 2021.

3 Interview Rounds

1

Aptitude Test Round

Technical questions for desktop laptops and printers and network

2

One-on-one Round (1 Question)

  • Q1. Y this company Wats ur motivation to continue at this job Y
3

HR Round (1 Question)

  • Q1. Salary negotiation round

Interview Preparation Tips

Interview preparation tips for other job seekers - The company HP is amazing but the vendors handling the CW employees are totally BS.. PLZ DONT JOIN AS AN CW EMP INTO HP Especially MPHASIS PVT LTD

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Job Portal and was interviewed in Oct 2024.

2 Interview Rounds

1

Aptitude Test Round

First Round was assessment test round, Which includes English + Cognitive questions

2

Technical Round (1 Question)

  • Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

2 Interview Rounds

1

Soft skill Round (2 Questions)

  • Q1. What is your Favorite movie ?
  • Q2. What is your Favorite colour?
2

Technical Round (2 Questions)

  • Q1. What is power draining?
  • Q2. What is VPN? When you use it?

Skills evaluated in this interview

Hewlett Packard Enterprise Interview FAQs

How many rounds are there in Hewlett Packard Enterprise Technical Support Engineer interview?
Hewlett Packard Enterprise interview process usually has 2-3 rounds. The most common rounds in the Hewlett Packard Enterprise interview process are Resume Shortlist, HR and Technical.
How to prepare for Hewlett Packard Enterprise Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hewlett Packard Enterprise. The most common topics and skills that interviewers at Hewlett Packard Enterprise expect are Disaster Recovery, Incident management, Linux, Presales and Remote Support.
What are the top questions asked in Hewlett Packard Enterprise Technical Support Engineer interview?

Some of the top questions asked at the Hewlett Packard Enterprise Technical Support Engineer interview -

  1. how to deal with blue screen is...read more
  2. What do you mean by BSOD? How will you resolve ...read more
  3. what is black screen of de...read more

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People are getting interviews through

based on 5 Hewlett Packard Enterprise interviews
Referral
20%
80% candidates got the interview through other sources.
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Hewlett Packard Enterprise Technical Support Engineer Salary
based on 891 salaries
₹1.8 L/yr - ₹9.5 L/yr
At par with the average Technical Support Engineer Salary in India
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Hewlett Packard Enterprise Technical Support Engineer Reviews and Ratings

based on 128 reviews

4.2/5

Rating in categories

3.7

Skill development

4.1

Work-Life balance

3.6

Salary & Benefits

4.0

Job Security

4.2

Company culture

3.3

Promotions/Appraisal

3.9

Work Satisfaction

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