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Sutherland Global Services
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Sutherland Global Services Service Delivery OPS Analyst Interview Questions and Answers
Sutherland Global Services Service Delivery OPS Analyst Interview Experiences
1 interview found
Maithri Sukumar
Chat assignment of 30 mints
(4 Questions)
- Q1. Dob and about previous organisation
- Q2. Technical skills
- Q3. In what bases you have been working on your previous organisation
- Ans.
I have worked in multiple bases including customer service, IT operations, and project management.
Customer service
IT operations
Project management
- Q4. How can you handle the situations in between the B2B and C2B
- Ans.
Handling situations between B2B and C2B involves understanding the unique needs and dynamics of both types of customers.
Maintain clear communication channels with both B2B and C2B customers to address any issues or concerns.
Customize solutions to meet the specific requirements of each type of customer.
Balance the priorities and expectations of B2B and C2B customers to ensure smooth service delivery.
Utilize technology a...
(2 Questions)
- Q1. Years of experience
- Q2. Last drop down salary
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Interview Questionnaire
3 Questions
- Q1. Inevitable consisted of 4 round :-
- Q2. One such question i remember was no of possible decoding of a given integer string. Ex - If a-1, b-2, c-3, ... Z - 26 Then 123 can be written as ABC, LC, AW
- Q3. 3) MCQ - it consisted of multiple choice questions from android and java domain. The level was medium. 4) Manager round - asked questions about my project and technologies used. Gave me a problem relate...
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Interview Questionnaire
1 Question
- Q1. Sharepoint
I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Self intraduction
- Q2. My self introduction
- Q3. Please inform then it self
Interview Preparation Tips
I applied via Approached by Company and was interviewed before May 2021. There was 1 interview round.
(1 Question)
- Q1. Explain Modal Analysis ??
- Ans.
Modal analysis is a technique used to study the dynamic behavior of structures under different loads.
Modal analysis involves determining the natural frequencies, damping ratios, and mode shapes of a structure.
It helps in understanding how a structure will respond to different types of loads and vibrations.
Modal analysis is commonly used in the aerospace, automotive, and civil engineering industries.
For example, modal a...
Interview Preparation Tips
Senior Associate Interview Questions & Answers
Virtusa Consulting Services
Anonymous
posted on 23 Feb 2015
Interview Preparation Tips
Tips: Be confident and speak relevant points
Round: Technical Interview
Experience: It was 2 member panel who conducted the interview. The interview questions were centred around my prior work experience, my specialization and guess estimates about a hypothetical business scenario.
Tips: Have a couple of good questions to ask the panellist when they ask you.
Round: Technical Interview
Experience: This interview was conducted by the head of a business unit. The questions was mainly about my prior work experience. This interview more detailed and serious in manner.
Round: HR Interview
Experience: This round was conducted by a senior HR manager. This round was more about my fit in the organization.
Skills: Business Logic , Communication Skills, Analytical Skills
College Name: KJ SOMAIYA INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH
Prince jo
Interview Questionnaire
2 Questions
- Q1. What's a Single Ops tool?
- Ans.
Single Ops tool is a software that helps businesses manage their operations from a single platform.
It streamlines processes and improves efficiency
It can include features like scheduling, inventory management, and invoicing
Examples include ServiceTitan, Jobber, and Housecall Pro
- Q2. Tell me about yourself
- Ans.
I am a dedicated and hardworking individual with a passion for learning and growth.
I have a background in marketing and have worked in the industry for 5 years.
I am currently pursuing a Master's degree in Business Administration to further my skills and knowledge.
I am a team player and enjoy collaborating with others to achieve common goals.
Interview Preparation Tips
Experience: We had screening test in which 15 out of 40 were shortlisted
Tips: Be quick , skip the difficult ones
Duration: 20 minutes
Total Questions: 60
Round: Group Discussion
Experience: Had a brief discussion on the topic.Started the conversation and did positive contribution.
Tips: Speak with confidence , maintain eye contact with everyone .
Duration: 15 minutes
Round: Technical Interview
Experience: Have been asked around 10-15 questions , difficulty is moderate
Round: HR Interview
Experience: Open loop questions
Tips: Be realistic and keep it short
College Name: Malla Reddy Institute Of Engineering & Technology ( MRIET )
Skills evaluated in this interview
I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.
(1 Question)
- Q1. Regulatory basics, ICH guidelines
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. About previous experience.And role of current job
- Q2. Telephonic HR interview about salary
Interview Preparation Tips
Experience: Relevant Experience
I applied via Company Website and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me About yourself
- Q2. Why do you want join Genpact
- Q3. Which are three Golden Rules
- Ans.
Three Golden Rules are: Do unto others as you would have them do unto you, Love your neighbor as yourself, and Honor your father and mother.
Do unto others as you would have them do unto you - treat others the way you want to be treated
Love your neighbor as yourself - show kindness and compassion to those around you
Honor your father and mother - respect and appreciate your parents and their guidance
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Sutherland Global Services Service Delivery OPS Analyst Interview Process
based on 1 interview
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