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Sutherland Global Services
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Sutherland Global Services Service Delivery OPS Analyst Interview Questions and Answers
Sutherland Global Services Service Delivery OPS Analyst Interview Experiences
1 interview found
Maithri Sukumar
Chat assignment of 30 mints
(4 Questions)
- Q1. Dob and about previous organisation
- Q2. Technical skills
- Q3. In what bases you have been working on your previous organisation
- Ans.
I have worked in multiple bases including customer service, IT operations, and project management.
Customer service
IT operations
Project management
- Q4. How can you handle the situations in between the B2B and C2B
- Ans.
Handling situations between B2B and C2B involves understanding the unique needs and dynamics of both types of customers.
Maintain clear communication channels with both B2B and C2B customers to address any issues or concerns.
Customize solutions to meet the specific requirements of each type of customer.
Balance the priorities and expectations of B2B and C2B customers to ensure smooth service delivery.
Utilize technology a...
(2 Questions)
- Q1. Years of experience
- Q2. Last drop down salary
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Anonymous
I was interviewed before Oct 2016.
Interview Questionnaire
1 Question
- Q1. 1. Self introduce. 2. Can do night shift 3. Can go Jaipur if needed 4. Why appoint you 5. What you give to company 6. Some financial question (bookish)
Interview Preparation Tips
Experience: After hr round, then aptitude test which was simple to crack, then operations manager interview, then they keep me waiting till 9 pm to declare That I am selected.
Tips: Go for 11 & 12 class financial management or finance book
Go through about share, debenture, mutual fund, banking system etc.
Round: Test
Experience: Aptitude is easy to crack and at last you have to write essay.
Duration: 1 hour
Total Questions: 60
Interview Questionnaire
1 Question
- Q1. They will ask about basic Google and YouTube process
Interview Preparation Tips
Experience: We have to be good in communication skill .as well as they expect us to be more confidential behaviour
Round: Telephonic client round
Experience: They will ask you behavioural questions simply like spell it name , and process based some questions
I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.
Interview Preparation Tips
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
I was interviewed before Nov 2016.
Interview Questionnaire
2 Questions
- Q1. Simple question name and all
- Q2. Why u want to join wipro
- Ans.
I want to join Wipro because of its reputation for innovation and career growth opportunities.
Wipro is known for its cutting-edge technology solutions
I am impressed by Wipro's commitment to employee development
I believe Wipro will provide me with a challenging and rewarding work environment
Interview Preparation Tips
Experience: I got selected. And called to the office. For documentation. And then after a day I received one more call from higher authority for another interview. But it was a telephonic one. Next day I received call to come and collect offer letter
Tips: Be confident. Try to be normal. Do not show off much. English communication should be good.
Vivek kumar Singh
Interview Questionnaire
1 Question
- Q1. Self intro Technical
Interview Preparation Tips
Experience: Computer skills
Round: Manager Round
Experience: Manager asked about experience and academics questions
I applied via Walk-in and was interviewed before Jul 2019. There was 1 interview round.
Interview Questionnaire
8 Questions
- Q1. My self
- Q2. What is your qualification
- Q3. Are you fresher or experience
- Q4. If you are experienced
- Q5. So tell me about your experience on which profile
- Q6. Why old job left
- Q7. What is the reason came on this company
- Q8. Are you satisfied 24*7 shift
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2018. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Regarding my subject, prev. cos. project general knowledge, excel practical skills
Interview Preparation Tips
Skills: Communication, Body Language
Duration: <1 week
I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. What is Excel what is vlookup what is your strength and weakness
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me u self and role model
- Q2. Im shalini from warangal, I completed my studies and I am a fresher
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Sutherland Global Services Service Delivery OPS Analyst Interview Process
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