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Sutherland Global Services Service Delivery OPS Analyst Interview Questions and Answers

Updated 1 Jul 2024

Sutherland Global Services Service Delivery OPS Analyst Interview Experiences

1 interview found

Service Delivery OPS Analyst Interview Questions & Answers

user image Maithri Sukumar

posted on 1 Jul 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Chat assignment of 30 mints

Round 2 - One-on-one 

(4 Questions)

  • Q1. Dob and about previous organisation
    • Add your answer
  • Q2. Technical skills
    • Add your answer
  • Q3. In what bases you have been working on your previous organisation
    • Add your answer
  • Q4. How can you handle the situations in between the B2B and C2B
  • Ans. 

    Handling situations between B2B and C2B involves understanding the unique needs and dynamics of both types of customers.

    • Maintain clear communication channels with both B2B and C2B customers to address any issues or concerns.

    • Customize solutions to meet the specific requirements of each type of customer.

    • Balance the priorities and expectations of B2B and C2B customers to ensure smooth service delivery.

    • Utilize technology a...

    • Answered by AI
    Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Years of experience
    • Add your answer
  • Q2. Last drop down salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and deliver your best automatically its yours.

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Interview questions from similar companies

Senior Delivery Manager Interview Questions & Answers

Nagarro user image Anonymous

posted on 13 Jan 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about your day to day work.
    • Add your answer
  • Q2. How do you manage project delivery woth technical work?
    • Add your answer
  • Q3. If you have both offer technical and project management, which one you would pick
    • Add your answer
  • Q4. Any certification is in plan to do?
  • Ans. 

    Yes, I am planning to pursue the Project Management Professional (PMP) certification.

    • I am planning to pursue the Project Management Professional (PMP) certification.

    • This certification is widely recognized and respected in the field of project management.

    • It will enhance my knowledge and skills in managing complex projects and leading teams.

    • Having the PMP certification will also demonstrate my commitment to professional ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for delivery manager Role don't tell them your are having good technical skill.

Senior Delivery Manager Interview Questions & Answers

CGI Group user image Anonymous

posted on 28 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Role of the delivery manager
  • Ans. 

    The delivery manager is responsible for overseeing the successful delivery of projects, ensuring they are completed on time, within budget, and meet quality standards.

    • Oversee project delivery from initiation to completion

    • Manage resources, timelines, and budgets effectively

    • Ensure quality standards are met and client expectations are exceeded

    • Collaborate with cross-functional teams to drive project success

    • Identify and mit...

    • Answered by AI
    Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Current and expected CTC
    • Add your answer

Service Delivery Manager Interview Questions & Answers

Fujitsu user image Anonymous

posted on 27 Dec 2022

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Many questions most of were related my technology..
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Managerial questions
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Managerial round again for some conf.
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. Managerial by different manager, they were not sure may be
    • Add your answer
Round 6 - HR 

(1 Question)

  • Q1. Nothing great.. Mostly salary related
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do NOT join, unless you really need a job, If you r joining early, ask for joining bonus. Its a topical LALA ji types company. Join at your own risk.

Service Delivery Manager Interview Questions & Answers

DXC Technology user image Anonymous

posted on 10 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is your experience with Cloud Technolgies? Any recent project which you had faced challenges?
  • Ans. 

    I have extensive experience with Cloud Technologies, including managing migration projects and implementing cloud solutions.

    • Managed migration of on-premise servers to AWS cloud for a large enterprise

    • Implemented Azure cloud solutions for a startup company to improve scalability and cost-efficiency

    • Faced challenges with data security during cloud migration project, resolved by implementing encryption and access controls

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Interview with Reporting manager,General topics like understanding your current job roles and responsibilities
    • Add your answer

Skills evaluated in this interview

Senior Delivery Manager Interview Questions & Answers

Kyndryl user image Anonymous

posted on 23 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. For experienced candidate 1st round will be technical round if they clear that then second round will be managerial round. For fresher candidate there are 3 rounds one Aptitude Test, Communication Test, Ba...
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Second round is managerial round. This is related to your Salary, IPC knowledge and few technical basic question and some part of Scenario based question
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to make clear the technical round. Frequent Job changer restrict to apply. Because we are not preferred who is frequently changing their JOB. HR does not have any role to play in this interview. Kyndryl is a good company to work. Specifically If you want to stay and grow.

Delivery Manager Interview Questions & Answers

Quest Global user image Anonymous

posted on 5 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Aug 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Based on the open position and experience
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Attitude, behavior, stickiness with organization, reason for change
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine, not change the job only for salary increment, understand business situation and commit your 100% to work.

Service Delivery Leader Interview Questions & Answers

Hewlett Packard Enterprise user image Anonymous

posted on 2 Jul 2021

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Previous experience, reasons for a job change, & expectations.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Be prepared with past projects' details
2. Reasons for the job change are learning opportunities, exploring new work culture, higher pay/ better compensation plan, & Moving up the ladder.
3. 30-50% hike

Delivery Manager Interview Questions & Answers

Nagarro user image Anonymous

posted on 26 Jul 2022

I applied via Referral and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

20.mins aptitude test

Round 2 - Aptitude Test 

1hour 5 question aptitude test

Round 3 - One-on-one 

(1 Question)

  • Q1. Today I have given the weirdest interview on my 12 years of IT work. I heard about absurd interviews with Naggaro before, but experienced it first hand today. Being from Testing background and done work in...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For this company be prepared to get out of syllabus questions which has zero relevance to your experience.

Senior Delivery Manager Interview Questions & Answers

CGI Group user image Anonymous

posted on 8 Jun 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Screening Round
    • Add your answer
  • Q2. Technical questions
    • Add your answer
Round 2 - Technical 

(3 Questions)

  • Q1. Technical questions
    • Add your answer
  • Q2. Scenario based questions
    • Add your answer
  • Q3. Practical test in system
    • Add your answer
Round 3 - Group Discussion 

About the domain and scenarios

Round 4 - HR 

(2 Questions)

  • Q1. Salary and negotiation
    • Add your answer
  • Q2. Location preference and suitable locations
  • Ans. 

    I am open to relocation for the right opportunity. Prefer locations with good work-life balance and career growth opportunities.

    • Open to relocation for the right opportunity

    • Prefer locations with good work-life balance

    • Seeking career growth opportunities in suitable locations

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place to work with less salary
More about working at Sutherland Global Services

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Service Delivery OPS Analyst interview?
Sutherland Global Services interview process usually has 3 rounds. The most common rounds in the Sutherland Global Services interview process are Assignment, One-on-one Round and HR.
What are the top questions asked in Sutherland Global Services Service Delivery OPS Analyst interview?

Some of the top questions asked at the Sutherland Global Services Service Delivery OPS Analyst interview -

  1. How can you handle the situations in between the B2B and ...read more
  2. Technical ski...read more

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Sutherland Global Services Service Delivery OPS Analyst Salary
based on 4 salaries
₹3 L/yr - ₹3.4 L/yr
46% less than the average Service Delivery OPS Analyst Salary in India
View more details
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