Sutherland Global Services Voice Process Customer Care Executive Interview Questions and Answers

Q1. What is meschina learning
Ans. 
Meschina learning is a type of machine learning algorithm that focuses on predicting outcomes based on historical data.
• Meschina learning uses historical data to make predictions about future outcomes.

• It is a subset of machine learning that focuses on pattern recognition and predictive modeling.

• Examples include regression analysis, decision trees, and neural networks.
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Q2. What is artificial intelligence
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Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.
• AI involves the development of algorithms that can perform tasks that typically require human intelligence, such as visual perception, speech recognition, decision-making, and language translation.

• Machine learning is a subset of AI that allows machines to learn from data and improve their performance over ...read more
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Q3. Why are you choices bpo
Ans. 
I chose BPO because of the opportunities for growth, the dynamic work environment, and the chance to develop my communication skills.
• Opportunities for career advancement

• Dynamic work environment

• Chance to improve communication skills
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Q4. What is fear in your clg life
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Fear in my college life was the pressure to perform well in exams and assignments.
• Fear of failing exams and assignments

• Fear of not meeting expectations of teachers and parents

• Fear of not getting a good job after graduation
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Q5. While your work in BPO, And you will get a job in IT. Which role you choose
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I don’t want to change my company because I don’t have much knowledge on IT sector. But in BPO there is so many things to like 1. Interaction 2. Communication and after these I like to work in BPO
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Q1. First of hr asked about myself.
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Q2. Then she asked about previous company. Why i left that company? When i left that company?That's all was the questions.
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Q3. Why did get interest for this job?
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Easy way to assesment and if you persons more skills

Q1. Only recruiter as interview round for single round so if possible
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Q1. Tell me about yourself
Ans. 
I am a dedicated and empathetic customer care executive with a passion for helping others.
• I have over 5 years of experience in customer service roles

• I excel in communication and problem-solving skills

• I am proficient in handling customer inquiries and resolving issues efficiently
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Q2. Why are you choosing this field
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I am choosing this field because I enjoy helping people and have strong communication skills.
• Passion for helping others

• Strong communication skills

• Enjoy problem-solving

• Opportunity for career growth

• Interest in working in a fast-paced environment
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Q1. Tell me about yourself
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Q1. Why should we hire you
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Q1. Introduce your self
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Q2. Talk on Social media
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Normal questions of appititude

Q1. Why do you want to join in this company
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Q1. Self intro about yourself
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Q1. Self intro about yourself
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Q2. Why did you choose this field
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