Optum Global Solutions Non Voice Customer Service Associate Interview Questions and Answers

Q1. Salf conference
Add your answer
Q2. A good way to visualize the role IT plays in companies is to think about the function like a home’s key operating systems. Just like homes need electrical, plumbing, heating, and air conditioning systems t...read more
Add your answer
Q3. Collaborates with most every business function—from accounting and operations to human resources and supply chain management—to develop the tools and processes to collect, store, manage, secure, and report...read more
Add your answer
Q4. An HR Compliance Program Manager you will be responsible for managing the global compliance oversight program for People and Places (P&P).
Ans. 
As an HR Compliance Program Manager, I will oversee the global compliance program for People and Places (P&P).
• Develop and implement policies and procedures to ensure compliance with HR laws and regulations globally

• Conduct regular audits and assessments to identify and address compliance issues

• Provide training and guidance to employees on compliance matters

• Collaborate with legal and HR teams to address any compliance co...read more
Answered by AI
Add your answer
Q5. Determine the appropriate contact person in HR. This is typically the hiring manager or the HR representative handling the position you've applied for. Craft a polite and professional email or call the HR ...read more
Add your answer
Q6. Interview would be beneficial. If scheduling an in-person interview is not possible within the next week, ask about the possibility of a virtual interview to move the process along more
Add your answer
Q7. The key is to strike a balance between enthusiasm and flexibility to increase the chances of securing an interview appointment in your desired timeframe. Avoid being demanding, and focus on demonstrating y...read more
Add your answer
Q8. Focus on demonstrating your sincere interest in the opportunity
Add your answer

My name is Deenawale Saahil Singh. I recently graduated from St. Francis Xavier Degree College and completed my intermediate studies at Ratan Junior College. I attended Srinivasa High School for my schooling. I possess basic knowledge of computer applications including MS Office, MS Excel, MS Word, PowerPoint, and internet browsing. My hobbies include listening to music and wrestling. That is all about me; thank you.

My name is Deenawale saahil singh I have recently completed graduation from st francies Xavier Degree college and my Intermediate from Ratan junior college and schooling from srinivasa high school and.I have some basic knowledge of computer ms excel ms office ms word and browser internet. My hobbies are listening music and wrestling. That's all about me thank you.

Q1. Self Introduction
Add your answer
Q2. Speak any topic for 2 min
Add your answer

Amcat Exam should be minimum 3 subjects

Q1. About the Job Info and details
Add your answer
Q2. Work process are you ok with that
Add your answer

Q1. Self intro about yourself
Add your answer

Q1. Self intro about yourself
Add your answer
Q2. Why did you choose this field
Add your answer

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced customer care executive with a strong background in providing excellent service and resolving customer issues.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries and complaints

• I have a proven track record of meeting and exceeding customer satisfaction goals
Answered by AI
Add your answer
Q2. Why we hire you
Ans. 
I am a dedicated and experienced customer care executive with a proven track record of providing excellent service and resolving customer issues efficiently.
• I have strong communication skills and can effectively interact with customers to understand their needs and concerns.

• I am highly organized and detail-oriented, ensuring that all customer inquiries are addressed promptly and accurately.

• I have previous experience in...read more
Answered by AI
Add your answer
Q3. Good morning My self Yuvaraju Mahaboob Nagar is my home town . I have a small family . I have a mother, father and 2 siblings . I live with my parents . I'm single. I have a degree in Bsc/BZC. I graduat...read more
Add your answer
Q4. Iam a fresher, iam looking for new opportunities in my career. Iam interested to work at your company because my skills are suitable for this job.
Add your answer

Q1. Tell about yourself
Add your answer
Q2. What is your short time goal longvtime goal
Ans. 
My short-term goal is to enhance my customer service skills and excel in my role as a Non Voice Customer Care Executive. My long-term goal is to progress within the company and take on more responsibilities.
• Short-term goal: Improve communication skills through training sessions

• Short-term goal: Increase efficiency in resolving customer queries

• Long-term goal: Obtain a leadership position within the customer care departme...read more
Answered by AI
Add your answer

Q1. What is BPO what is telle calling
Ans. 
BPO stands for Business Process Outsourcing. Telemarketing is a form of direct marketing in which a salesperson solicits to prospective customers to buy products or services.
• BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

• Telemarketing, also known as telesales or inside sales, involves contacting potent...read more
Answered by AI
Add your answer
Q2. Why could be jion us
Add your answer

Q1. How much salary per month
Ans. 
The salary for Non Voice Process Associate varies depending on the company, location, experience, and other factors.
• Salaries can range from $X to $Y per month.

• Factors such as company size, industry, and job responsibilities can impact salary.

• Experience level and educational qualifications may also play a role in determining salary.

• Location can also affect salary, with higher cost of living areas typically offering high...read more
Answered by AI
Add your answer
Q2. Personal year salary how much coming
Ans. 
My current annual salary is $40,000.
• My annual salary is $40,000.

• I earn $3,333.33 per month.

• I receive $769.23 per week.

• My salary is paid on a monthly basis.
Answered by AI
Add your answer

Q1. Self introduction
Add your answer
Q2. Coustomer support
Add your answer