Optum Global Solutions Non Voice Customer Service Associate Interview Questions and Answers

Interview preparation tips for other job seekers - Keep calm n answer the questions with confidence.

Interview preparation tips for other job seekers - Be confident and its ok if you miss to answer any question.

Topics to prepare for TCS Process Associate interview:

• Technical Skills

Interview preparation tips for other job seekers - Please stick on to the resume and prepare in advance talk with confidence

Interview preparation tips for other job seekers - I had confidence and optimistic even though I was not a scholar.

Round: Resume Shortlist
Experience: Simple resume that's totally describes you and attracts HR

Round: Test
Experience: Typing 25plus

Round: Manager Round
Experience: Introduction
Work under pressure
Why genpact
Stability check with your voice
Communication check
Comfort check
Background qualification check questions.

Round: Test
Duration: 1 hour
Total Questions: 100

Skills: Communication And Confidence, Patience, Team Working Ability, Good Knowledge Of Basics, Quick Thinking
College Name: Mdsu Ajmer

Round: Resume Shortlist
Experience: My resume got shortlisted from naukri.com and the h.r contacted me if I am looking for job.
Tips: Be confident. The first round is telephonic interview wherein you are asked about yourself which you can easily tell them.

Round: Test
Experience: There were short stories on the booklet that the h.r gave me and she randomly asked to read the paragraph. I read it as per her instructions. It was just to check the accent and your reading skills.
Tips: All you have to do is carefully read and not to repeat the words again and again, as it gives the impression that you are not confident.
Duration: 20 minutes
Total Questions: 15

Round: Group Discussion
Duration: 20 minutes

Round: Technical Interview
Experience: The process manager took the interview and asked me some products related questions as I was getting hired for a transaction process so I was asked questions related to transactions like what is gateway etc.
Tips: Think of the life examples and try to collaborate anything with your daily life things.

Round: VNA
Experience: The voice quality was checked. It was the best round. All I had to do was to listen carefully whatever the voice was saying in the call and then I have to repeat it non stop for 45 seconds. It was accessed by the system I guess.
Tips: Listen carefully

Round: HR Interview
Experience: It was a cake walk. The h.r was super cool person and her voice was very pleasing. It didn't felt like the interview but like the conversation wherein we are discussing the things I like. I was asked to speak about my favourite person. Super easy questions were asked. Basically the daily schedule, hobbies and all.

Skills: Communication, Problem solving, Patience
College Name: Gargi College

Round: Test
Experience: in second round amcat online aptitude test will be conducted.
in that topics will be arithmetics, reasoing, english and finace will the sections. one should qualify the amcat to get short listed.