Sutherland Global Services Seller Support Associate Interview Questions and Answers

Q1. What are your weaknesses
Ans. 
One of my weaknesses is that I can be overly critical of my own work.
• I tend to be a perfectionist and can spend too much time on a task trying to make it perfect.

• I sometimes struggle with delegating tasks to others because I want to ensure they are done correctly.

• I am working on improving my time management skills to prioritize tasks more effectively.
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Q2. Who's your role model.
Ans. 
My role model is my mother, who has always been a source of inspiration and strength for me.
• My mother has always been hardworking and resilient, which has motivated me to strive for success in my own career.

• She has taught me the importance of perseverance and dedication in achieving my goals.

• I admire her ability to balance work, family, and personal interests, and I aspire to emulate her in my own life.
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Q1. Why this role after studying commerce.
Ans. 
I chose this role because it combines my passion for commerce with my interest in customer service and problem-solving.
• I have a strong foundation in commerce which will help me understand the business aspects of the role.

• I enjoy interacting with people and providing solutions, which aligns with the customer support aspect of the role.

• I am excited about the opportunity to apply my analytical skills to resolve seller iss...read more
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Q2. Explain how you handled a stressful situation in college
Ans. 
I handled a stressful situation in college by seeking support from friends and professors, prioritizing tasks, and practicing self-care.
• Reached out to friends for emotional support

• Sought guidance from professors on managing workload

• Created a prioritized task list to stay organized

• Took breaks and practiced self-care activities like exercise and meditation
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Fully English grammatical

Anything may ask to check the communication

Group discussion for first round