Sutherland Global Services Interview Questions, Process, and Tips for Experienced

Assignment related to voice and verbal English.

Q1. Why we have to hire you? What are your hobbies?
Ans. 
I am a dedicated and hardworking individual with a strong work ethic. My hobbies include reading, painting, and playing musical instruments.
• I have a strong work ethic and am dedicated to performing well in any task given to me.

• I am a quick learner and adapt easily to new environments and tasks.

• My hobbies include reading, painting, and playing musical instruments, which help me relax and unwind after work.
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Q2. How you will perform multiple tasks in given time period?
Ans. 
I prioritize tasks based on urgency and importance, utilize time management techniques, and delegate when necessary.
• Prioritize tasks based on urgency and importance

• Utilize time management techniques such as setting deadlines and using productivity tools

• Delegate tasks when necessary to ensure all tasks are completed on time
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Q3. How do you place yourself in best manner?
Ans. 
I place myself in the best manner by showcasing my skills, experience, and positive attitude.
• Highlighting my relevant experience and skills

• Demonstrating a positive attitude and eagerness to learn

• Showing adaptability and flexibility in various situations

• Emphasizing my strong work ethic and dedication

• Seeking feedback and continuously improving myself
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Q1. Tell me about your?
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Q2. How can you prove yourself as well and fit person towards the job?
Ans. 
I can prove myself as a well-fit person for the job by showcasing my relevant skills, experience, and dedication to excel in the role.
• Highlighting my previous experience in similar roles

• Demonstrating my strong communication and problem-solving skills

• Showcasing my ability to work efficiently in a team environment

• Expressing my eagerness to learn and adapt to new challenges

• Providing examples of how I have successfully han
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Q1. What are structured finance product
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Q2. Key features of transactions parties
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Q1. Background of coding
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Q2. Communication skills
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Q1. Expected pay and current
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Q2. Notice period duration
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Chat assignment of 30 mints

Q1. Dob and about previous organisation
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Q2. Technical skills
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Q3. In what bases you have been working on your previous organisation
Ans. 
I have worked in multiple bases including customer service, IT operations, and project management.
• Customer service

• IT operations

• Project management
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Q4. How can you handle the situations in between the B2B and C2B
Ans. 
Handling situations between B2B and C2B involves understanding the unique needs and dynamics of both types of customers.
• Maintain clear communication channels with both B2B and C2B customers to address any issues or concerns.

• Customize solutions to meet the specific requirements of each type of customer.

• Balance the priorities and expectations of B2B and C2B customers to ensure smooth service delivery.

• Utilize technology a...read more
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Q1. Years of experience
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Q2. Last drop down salary
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Q1. Why change current job??
Ans. 
Seeking new challenges and growth opportunities.
• Desire for career advancement

• Seeking new challenges and learning opportunities

• Company restructuring or downsizing

• Relocation for personal reasons
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Q2. Remote posting possible or not?
Ans. 
Yes, remote posting is possible for the Vendor Relationship Manager role.
• Remote posting is possible for this role, as long as the vendor has the necessary tools and resources to work remotely.

• Communication and collaboration with vendors can still be effectively managed through virtual meetings and emails.

• Examples of remote posting include working from home, co-working spaces, or any location outside of the office.

• It is...read more
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Q1. VMware questions and Scenarios
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Q2. Storage and networking related questions.
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Q1. VMware Storage and Multiple scenarios
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Q2. VMware Snapshot process and issue
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Q1. Why you want this job
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Q2. Where you look yourself.
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Q1. How you're willing to work
Ans. 
I am willing to work diligently, adapt to different situations, and go above and beyond to provide excellent customer service.
• I am willing to work flexible hours to accommodate customer needs.

• I am open to learning new skills and technologies to improve customer satisfaction.

• I am committed to resolving customer issues in a timely and efficient manner.

• I am willing to collaborate with team members to ensure a positive cus...read more
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Q2. Tell me about your self unique way
Ans. 
I am a dedicated customer service executive with a passion for problem-solving and a knack for building strong relationships with clients.
• I have over 5 years of experience in customer service roles, where I have honed my communication and conflict resolution skills.

• I am known for my ability to remain calm under pressure and handle difficult situations with professionalism.

• I believe in going above and beyond to ensure c...read more
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