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Sutherland Global Services Customer Service Executive Interview Questions and Answers for Experienced

Updated 13 Oct 2024

6 interviews found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
 -

I applied via Walk-in and was interviewed in Sep 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. How you're willing to work
  • Q2. Tell me about your self unique way

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Executive Interview Questions

user image Nikhil Borude

posted on 7 Sep 2023

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Basic experience
2

One-on-one Round (2 Questions)

  • Q1. SMART Technic questions
  • Q2. Check for Smart technic
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Its going to be first round
3

Assignment Round

In this you will get aptitude, chat and call.

4

Technical Round (1 Question)

  • Q1. Nothing but they will ask about experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont expect good ambience..................................

3 Interview Rounds

1

Assignment Round

Typing test

2

HR Round (1 Question)

  • Q1. Tell me about yourself.
3

HR Round (7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and be cool answer slowly no hurry

Sutherland Global Services interview questions for designations

 Customer Service Associate

 (27)

 Customer Service Representative

 (3)

 Customer Service Assistant

 (1)

 Senior Customer Service Associate

 (1)

 Non Voice Customer Service Executive

 (2)

 Customer Executive

 (3)

 Customer Care Executive

 (16)

 Customer Support Executive

 (9)

I applied via Naukri.com and was interviewed before Sep 2021.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Introduction of ours
2

Assignment Round

About the typing and test

3

One-on-one Round (1 Question)

  • Q1. Ops rounds about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good at all rounds and sutherland is best in my opinion

Interview Questions

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about your self ? Why IGT solutions? What is customer service?
  • Q2. What is BPO? Tell me about social media ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , always keep smiling, and good communication skills
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Normal question were asked Q.1) where did i complete my graduation from?
  • Q2. Q.2) Golden rules of accounting?

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience that I gained in the company was great and the all the colleagues were very helpful
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. Background questions, salary
3

One-on-one Round (1 Question)

  • Q1. Questions related to professional summary

Interview Preparation Tips

Interview preparation tips for other job seekers - Great place to work
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (6 Questions)

  • Q1. Where are you located
  • Q2. Why should be hire you
  • Q3. What are you salary expectation
  • Q4. Why are you keep join our company
  • Q5. Why you learned german
  • Q6. How to solve problems

Interview Preparation Tips

Interview preparation tips for other job seekers - It depends on my hard work. I would like to get a job position after five yrs in this company

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Service Executive interview for experienced candidates?
Sutherland Global Services interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process for experienced candidates are HR, One-on-one Round and Assignment.
How to prepare for Sutherland Global Services Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, international bpo, Customer Handling and Denial Management.
What are the top questions asked in Sutherland Global Services Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the Sutherland Global Services Customer Service Executive interview for experienced candidates -

  1. How to find issues in Ram related to trouble shoot...read more
  2. Write a email about customer face issue and involveme...read more
  3. Dif you fail in any cl...read more
How long is the Sutherland Global Services Customer Service Executive interview process?

The duration of Sutherland Global Services Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Customer Service Executive Salary
based on 607 salaries
₹1.3 L/yr - ₹5 L/yr
At par with the average Customer Service Executive Salary in India
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Sutherland Global Services Customer Service Executive Reviews and Ratings

based on 174 reviews

3.8/5

Rating in categories

3.6

Skill development

3.5

Work-Life balance

3.4

Salary & Benefits

3.5

Job Security

3.7

Company culture

3.2

Promotions/Appraisal

3.5

Work Satisfaction

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