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Startek Operations Manager Interview Questions and Answers

Updated 27 Jun 2024

Startek Operations Manager Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduction about self
  • Q2. Salary... package..
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. What are your kpi of ops mgr
  • Ans. 

    Key performance indicators (KPIs) for an Operations Manager include efficiency, productivity, quality, cost reduction, and customer satisfaction.

    • Efficiency: Measure of how well resources are utilized to achieve operational goals. Example: Decrease in production time per unit.

    • Productivity: Measure of output per unit of input. Example: Increase in number of units produced per hour.

    • Quality: Measure of meeting or exceeding...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Look for a better company....this company scheduled my interview almost 8 times and blamed me for unavailability( as per the consultant i was not available when the manager was free which was not the scheduled slot)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2023.

Round 1 - HR 

(1 Question)

  • Q1. Past experience in various domains to be explained
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How did you manage you daily activities ? Did you manage any projects and what were the outcomes

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Operations Manager Jobs at Startek

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Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Oh you don't have a job now
  • Q2. How will you manage without a job

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't appear for an interview with this company. It's a complete waste of time and energy. They are extremely unprofessional. I recently appeared for an interview . There was this manager called Sumit Kumar. He was extremely condescending and continuously kept on insulting me because I have taken a sabbatical very recently. I have been working for more than 16 years and very recently decided to take a break due to personal reasons. He was least interested in asking me about my work experience neither did he ask me any technical or people management questions.. He seemed least interested in my professional experience but kept on mocking me through out because I quit my job and went to the extent to ask me personal questions as to how I will manage without a job. Overall it was a very bad experience for me .
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Detailed discussion about business operation process and financial view.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General profile walkthrough conversation
Round 3 - One-on-one 

(3 Questions)

  • Q1. Management scenarios
  • Q2. Why you want to switch
  • Q3. Salary expectations and personal terms

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and be honest
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Behaviour assignment

Round 3 - One-on-one 

(1 Question)

  • Q1. About product knowledge
Round 4 - One-on-one 

(2 Questions)

  • Q1. Leadership round
  • Q2. Leadership qualities assessment
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. My experience, reason for choosing Cogent
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiations and family background
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About yourself and resume
  • Q2. Cash flow statement

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. People Management
  • Q2. Process Improvement
  • Q3. Learning and Failures
  • Q4. Explain one difficult situation and the resolution provided
  • Ans. 

    Dealing with a difficult employee

    • Identified the issue with the employee's performance

    • Scheduled a meeting to discuss the concerns

    • Provided clear expectations and goals

    • Offered additional training and support

    • Implemented a performance improvement plan

    • Monitored progress and provided feedback

    • Recognized improvements and addressed any remaining issues

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, have a free mind and just give 100%. Do not worry about the results.

Note: It's a Pathetic Company who do not care about its employees.

I applied via Approached by Company and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Profile was reviewed, screening on JD
Round 3 - One-on-one 

(1 Question)

  • Q1. Process knowledge, SLA and Process compliance techniques

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear in communication and believe in your potential.

Startek Interview FAQs

How many rounds are there in Startek Operations Manager interview?
Startek interview process usually has 2 rounds. The most common rounds in the Startek interview process are HR and One-on-one Round.
How to prepare for Startek Operations Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Operations Management, Customer Service, Communication Skills, Process Management and bpo.
What are the top questions asked in Startek Operations Manager interview?

Some of the top questions asked at the Startek Operations Manager interview -

  1. What are your kpi of ops ...read more
  2. Salary... packag...read more

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Startek Operations Manager Interview Process

based on 2 interviews

Interview experience

3
  
Average
View more
Startek Operations Manager Salary
based on 94 salaries
₹5.2 L/yr - ₹12.6 L/yr
15% less than the average Operations Manager Salary in India
View more details

Startek Operations Manager Reviews and Ratings

based on 17 reviews

2.8/5

Rating in categories

2.5

Skill development

3.0

Work-life balance

3.9

Salary

2.9

Job security

2.6

Company culture

2.5

Promotions

2.9

Work satisfaction

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