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Startek

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3.1

based on 7.8k Reviews

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Startek Senior Customer Support Executive Interview Questions and Answers for Experienced

Updated 7 Nov 2023

Startek Senior Customer Support Executive Interview Experiences for Experienced

1 interview found

Senior Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 7 Nov 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why you want to join BPO
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. 3 reasons why we should select you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Never join startek my experience was hell alike if you have willingness to work you can find an better opportunity

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 6 May 2021

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
    • Add your answer
  • Q2. Product knowledge
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  • Q3. How to achieve goal
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  • Q4. How to survive
  • Ans. 

    Survival requires adaptability, resilience, and resourcefulness.

    • Stay calm and focused

    • Assess the situation and prioritize needs

    • Be flexible and willing to adjust plans

    • Stay positive and maintain hope

    • Utilize available resources and seek help when needed

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Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 2 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on things work on communication and written skills .

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Aug 2020

I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment, meaning of BPO, meaning of customer care, how to handle a rude customer, covid 19 etc, self introduction, 45 min test and a client interview. In total there were 3 rounds
  • Ans. 

    The interview for Customer Care Executive included questions on women empowerment, BPO, customer care, handling rude customers, COVID-19, self-introduction, a 45-minute test, and a client interview.

    • Women empowerment: Discuss the importance of empowering women in the workplace and society.

    • BPO: Explain the concept of Business Process Outsourcing and its role in customer service.

    • Customer care: Highlight the significance o...

    • Answered by AI
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Interview Preparation Tips

Interview preparation tips for other job seekers - always predict and be well prepared in advance as they can ask anything ...whatever you say just be confident.😊

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 13 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
  • Ans. Name, location, education and work experience
    • Answered by Shivraj Singh
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should confidence and stey motivated

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 16 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Previous job description (if you have work experience)
    • Add your answer
  • Q2. About yourself (if you are a fresher)
    • Add your answer
  • Q3. Expected salary
    • Add your answer
  • Q4. Comfortable in working with rotational shifts? (If any)
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
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Teleperformance user image Anonymous

posted on 11 Oct 2020

Interview Questionnaire 

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Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 25 Dec 2020

Interview Questionnaire 

1 Question

  • Q1. Self introduction, Why do you want to join this company, Salary expectations, Qualifications, Flexibility about changing shifts, etc.
    • Add your answer

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Interview preparation tips for other job seekers - Some common questions and answers (can be obtained through internet access)

Senior Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 9 Jun 2022

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

About your knowledge

Round 3 - Group Discussion 

They will give you a topic regarding basis thing

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Topics to prepare for Concentrix Corporation Senior Executive interview:
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Interview preparation tips for other job seekers - Better and best one
This provide you good opportunity and also developed your Skills

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 24 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about yourself your current CTC and expectation
    • Add your answer
  • Q2. Tell about yourself your current CTC
    • Add your answer
  • Q3. Tell about your work profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place for work but job is not secure
More about working at Startek

Startek Interview FAQs

How many rounds are there in Startek Senior Customer Support Executive interview for experienced candidates?
Startek interview process for experienced candidates usually has 3 rounds. The most common rounds in the Startek interview process for experienced candidates are Technical and Resume Shortlist.
How to prepare for Startek Senior Customer Support Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Customer Service, Domestic BPO, Inbound Process, Invoice Processing and MCSA.

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Startek Senior Customer Support Executive Salary
based on 65 salaries
₹1.8 L/yr - ₹4 L/yr
28% less than the average Senior Customer Support Executive Salary in India
View more details

Startek Senior Customer Support Executive Reviews and Ratings

based on 23 reviews

2.8/5

Rating in categories

2.8

Skill development

2.9

Work-life balance

2.5

Salary

2.7

Job security

2.8

Company culture

2.2

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2.6

Work satisfaction

Explore 23 Reviews and Ratings
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