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Startek Operations Executive Interview Questions, Process, and Tips for Freshers
Top Startek Operations Executive Interview Questions and Answers for Freshers
- Q1. What do you understand by customer support executive?
- Q2. What is ecommerce?
- Q3. What is Zomato?
Startek Operations Executive Interview Experiences for Freshers
10 interviews found
Anonymous
Selected
I appeared for an interview before Mar 2024.
(2 Questions)
- Q1. Worst company for work at Charles are not so component and so unprofessional they treat you like you are a piece of crowd and so you like a garbage out
- Q2. Bad compay
Interview Preparation Tips
And even no extra travel around us while they are shifting company to new location time increase data increase salary decrease time after time no increments was placed to work I suggest everyone please to go on go with this company if you are even fresher so go with tech Mahindra purvanum and big companies who give job security and the culture the only suggestion that I want to give you please don't go with this company if you love your future join some other company tell up yourself but this company
Selected
I appeared for an interview in Aug 2024.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. Describe about your city you live in.
- Ans.
I live in a bustling city known for its diverse culture, delicious food, and vibrant nightlife.
The city is famous for its historic landmarks and architecture.
There are numerous parks and green spaces for outdoor activities.
The local cuisine is a mix of traditional dishes and international flavors.
The city has a thriving arts and music scene, with many galleries and live music venues.
Public transportation is easily acce...
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in May 2024.Ā There was 1 interview round.
(2 Questions)
- Q1. Hr asked me to introduce my self
- Q2. Why I am in BPO sector
Selected
I appeared for an interview before Jan 2024.
(2 Questions)
- Q1. Introduction about ourselves
- Q2. About previous company and roles n regulations
Startek interview questions for designations
(3 Questions)
- Q1. Tell me something about your self
- Q2. What is Flipkart what is e commerce
- Q3. Are you freshers or experience
Interview Preparation Tips
Interview QuestionnaireĀ
5 Questions
- Q1. What is ecommerce?
- Ans.
Ecommerce is the buying and selling of goods and services online.
Ecommerce allows businesses to reach a wider audience and operate 24/7
Examples include Amazon, eBay, and Shopify
Ecommerce can involve physical products or digital goods and services
Payment and shipping methods are crucial components of ecommerce
- Q2. What is Zomato?
- Ans.
Zomato is an online food ordering and restaurant discovery platform.
Zomato operates in over 24 countries and has a database of over 1.5 million restaurants.
Users can search for restaurants, read reviews, view menus, and order food for delivery or pickup.
Zomato also offers table reservations, online ordering, and loyalty programs for users.
Restaurants can use Zomato to manage their online presence, receive orders, and a...
- Q3. What is Flipkart?
- Q4. Why does saying sorry plays a important role in customer service?
- Ans.
Saying sorry shows empathy and helps to diffuse tense situations, leading to better customer satisfaction.
Apologizing acknowledges the customer's feelings and shows that their experience matters
It can help to de-escalate a situation and prevent it from getting worse
Customers are more likely to forgive mistakes if they feel heard and understood
Examples: Apologizing for a delayed flight, a billing error, or a product def...
- Q5. Different between empathy and sympathy?
Operations Executive Jobs at Startek
I applied via Walk-in and was interviewed in Aug 2021.Ā There were 2 interview rounds.
(4 Questions)
- Q1. Why are you looking for a change?
- Q2. What are your salary expectations?
- Q3. Tell me about yourself.
- Q4. Just tell about you natives
- Ans.
I am a native of a small town in the Midwest, known for its friendly community and strong work ethic.
Grew up in a close-knit community where everyone knows each other
Strong values of hard work and perseverance instilled in me from a young age
Proud of my roots and always eager to share stories about my hometown
(1 Question)
- Q1. Just like good and bad
Interview Preparation Tips
amusingpassionfruit
I applied via Naukri.com and was interviewed in Apr 2021.Ā There were 3 interview rounds.
Interview QuestionnaireĀ
2 Questions
- Q1. What was your experience as a customer with a customer support executive and how can you deal with any customer in a given situation?
- Ans.
I had a positive experience with a customer support executive who resolved my issue promptly. I can handle any situation by actively listening, empathizing, and finding a solution.
I had an issue with a product and contacted customer support via chat
The executive was patient and listened to my problem
They apologized for the inconvenience and offered a solution
I thanked them for their help and the issue was resolved
To de...
- Q2. What do you understand by customer support executive?
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Customer support executives are responsible for resolving customer queries and complaints.
They must possess excellent communication and problem-solving skills.
They should be able to handle difficult customers and provide satisfactory solutions.
They may work in various industries such as retail...
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Dec 2020.Ā There were 4 interview rounds.
Interview QuestionnaireĀ
4 Questions
- Q1. Tell me something about yourself
- Q2. If you are from Delhi tell me something about Delhi metro
- Q3. How did pandemic affected our lives and what's your opinion about how India is overcoimg from this situation
- Q4. What do you want to join this organisation and industry
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Mar 2021.Ā There were 2 interview rounds.
(1 Question)
- Q1. 1.Tell about your self 2.who is your ideal 3.what is your opinion on women's day?? 4.where you see yourself after 5 years? 5.Are you comfortable in rolling shift?
Online versant test happened.
Online typing test
Final Hr round
Interview Preparation Tips
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Startek Interview FAQs
The duration of Startek Operations Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Startek Operations Executive Interview Process for Freshers
based on 4 interviews
1 Interview rounds
- HR Round
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Startek Operations Executive Reviews and Ratings
based on 498 reviews
Rating in categories
|
Senior Executive
2.2k
salaries
|  ā¹1 L/yr - ā¹5.3 L/yr |
|
Customer Care Executive
1.6k
salaries
| ā¹0.5 L/yr - ā¹4.5 L/yr |
|
Operations Executive
1.6k
salaries
| ā¹1 L/yr - ā¹4.3 L/yr |
|
Customer Service Executive
1.1k
salaries
| ā¹1 L/yr - ā¹5 L/yr |
|
Team Lead
943
salaries
| ā¹1 L/yr - ā¹8.5 L/yr |
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