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I applied via Newspaper Ad and was interviewed in Apr 2024. There were 2 interview rounds.
Typing paragraph within 3 mits
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I applied via Walk-in and was interviewed in Sep 2021. There were 4 interview rounds.
I applied via Company Website and was interviewed in Sep 2021. There were 4 interview rounds.
posted on 4 Apr 2021
I applied via Indeed and was interviewed in Mar 2021. There were 3 interview rounds.
posted on 26 Apr 2021
posted on 28 Mar 2021
I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.
posted on 3 Aug 2021
I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.
posted on 12 Aug 2021
posted on 14 Jul 2021
I applied via Walk-in and was interviewed in Jan 2021. There were 3 interview rounds.
Listen actively, apologize sincerely, offer a solution, and follow up.
Acknowledge their frustration and show empathy
Apologize for the inconvenience caused
Offer a solution or alternatives to resolve the issue
Follow up to ensure customer satisfaction
Stay calm and professional throughout the interaction
I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.
based on 1 interview
Interview experience
Customer Service Professional
745
salaries
| ₹1 L/yr - ₹5.5 L/yr |
Customer Service Executive
554
salaries
| ₹1 L/yr - ₹5 L/yr |
Customer Service Representative
396
salaries
| ₹1.4 L/yr - ₹5 L/yr |
Customer Support Executive
263
salaries
| ₹1.3 L/yr - ₹3.9 L/yr |
Team Lead
231
salaries
| ₹2.9 L/yr - ₹8.4 L/yr |
Teleperformance
Concentrix Corporation
iEnergizer
WNS