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Serco Interview Questions, Process, and Tips

Updated 25 Feb 2025

Top Serco Interview Questions and Answers

Serco Interview Experiences

Popular Designations

33 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Learn the basics on how to crack interview on situation based
  • Q2. What is the difference between hard work and smart work
  • Ans. 

    Hard work is putting in a lot of effort, while smart work is finding efficient ways to achieve the same results.

    • Hard work involves putting in a lot of time and effort without necessarily considering the most efficient approach.

    • Smart work focuses on finding efficient ways to accomplish tasks, often by leveraging resources, technology, or strategic thinking.

    • Hard work may lead to burnout or inefficiency if not combined wi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - its an easy process be good with communication skills

Analyst Interview Questions asked at other Companies

Q1. N-th Fibonacci Number Problem Statement Given an integer ‘N’, your task is to find and return the N’th Fibonacci number using matrix exponentiation. Since the answer can be very large, return the answer modulo 10^9 + 7. Formula: F(n) = F(n-... read more
View answer (1)

HR Executive Interview Questions & Answers

user image 1106 Bhavika Rai

posted on 24 Jun 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Simple test good test easily can be done

Round 3 - Technical 

(2 Questions)

  • Q1. Ask technical questions
  • Q2. What is hr, shrm, tests, interview

HR Executive Interview Questions asked at other Companies

Q1. What do you know about Labor Law
View answer (6)

Associate Interview Questions & Answers

user image Anonymous

posted on 3 Nov 2022

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic Questions asked related to mathematics, GK, probability, statistics and English

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself and
  • Q2. Short and long term goal
  • Ans. 

    Short term goal is to learn new skills and contribute to the company. Long term goal is to become a team leader.

    • Short term goal: Learn new skills and contribute to the company

    • Long term goal: Become a team leader

    • Examples: Attend training sessions, take on new projects, collaborate with colleagues

    • Examples: Develop leadership skills, mentor junior team members, lead projects

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be yourself and honest. Tell about your skills and experience.

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do u want to work as a financial analyst

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and here u will learn a lot u have to complete all the assessment timely

Student Intern Interview Questions asked at other Companies

Q1. Have you finished the database and data structures courses in you study program?
View answer (1)

Serco interview questions for popular designations

 Analyst

 (3)

 Quality Analyst

 (1)

 HR Executive

 (1)

 Senior Associate

 (1)

 Customer Service Associate

 (1)

 Electrical Engineer

 (1)

 Sales Executive

 (1)

 Customer Service Executive

 (1)

Interview Questions & Answers

user image

posted on 3 Jun 2022

Round 1 - Aptitude Test 
Round 2 - Technical 

(3 Questions)

  • Q1. Tell about HSE practice followed
  • Q2. ISO standards followed by our industry
  • Q3. ESD devices and precautions while working

Interview Preparation Tips

Interview preparation tips for other job seekers - Health and safety awareness
ISO standards 9000,14000
Handling of ESD
First aid and electric shock
Basic Electronics, Computer networking and Radio principles of operation
Handling of electronic test equipments, usage

Interview Questions & Answers

user image Anonymous

posted on 9 May 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How much experience did you have

I applied via Walk-in and was interviewed in Nov 2021. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1. Tell me something about yourself.
  • Q2. 2. What is BPO and Why BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party company to handle certain business processes.

    • BPO allows companies to focus on their core competencies while outsourcing non-core processes.

    • It can lead to cost savings and increased efficiency.

    • Examples of BPO services include customer service, accounting, and human resources.

    • BPO is a popular practice in industries such as finance, healthc

  • Answered by AI
  • Q3. 3. What excites you in doing Sales?
  • Ans. 

    I am excited about the challenge of meeting new people, building relationships, and achieving sales targets.

    • I enjoy the thrill of closing a deal and the satisfaction of meeting customer needs.

    • I am motivated by the opportunity to learn about new products and industries.

    • I am passionate about building long-term relationships with clients and providing excellent customer service.

    • I am driven by the challenge of meeting and ...

  • Answered by AI
  • Q4. 4. What are your strengths and weaknesses?
  • Q5. 5. Please explain the story of last movie you have seen.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident and focus only on English communication.

Sales Associate Interview Questions asked at other Companies

Q1. How can you convince me to purchase a pen??
View answer (6)

I applied via Company Website and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. Management discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Am looking for better option i wased working in banking manager Collections&Oprtaion handling teams
Bank was good unfortunately i resigned due to my mother illence that resoan left the bank..
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. The HR representative asked me some questions about my personal and professional life along with my educational qualifications. To get an idea about my overall background and whether I suit the profile. Qu...
Round 3 - Q and A 

(1 Question)

  • Q1. I was interviewed by the tl of the process. The questions were more centered around customer service. 1. How would you handle an irate customer?? 2. How would come to the point with a chatty customer wit...

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) Be confident even if you are fresher. It plays a very important role.
2) Practice beforehand, do not be overconfident, and go for the interview without any preparations.
3) always research the company that you are going to for the interview, it might be beneficial at times in operations or the final round.
4) reach on time do not be late. These things look silly but are always counted.
5) Always carry a hard copy of your Resume, even if you have submitted it in their email.
6) smile and answer their questions. Create a good impression.

Senior Customer Service Executive Interview Questions asked at other Companies

Q1. What is you are quaficantion ? What is You are habits? What is you are quaficantion ad were You have studied? What is you are age? What is ureached safely job? What is you rope style Strictly Watters?
View answer (1)

Interview Questions & Answers

user image Anonymous

posted on 29 Mar 2022

I appeared for an interview in Mar 2022.

Round 1 - Technical 

(2 Questions)

  • Q1. AHU questions child water
  • Q2. FAHU questions and paekeg A/C
Round 2 - Coding Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Only for good toking and answer the questions

Serco Interview FAQs

How many rounds are there in Serco interview?
Serco interview process usually has 2-3 rounds. The most common rounds in the Serco interview process are One-on-one Round, Resume Shortlist and Aptitude Test.
How to prepare for Serco interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Serco. The most common topics and skills that interviewers at Serco expect are Sales, Back Office, Customer Service, BPO and Business Development.
What are the top questions asked in Serco interview?

Some of the top questions asked at the Serco interview -

  1. 2. What is BPO and Why B...read more
  2. How you will handle the pressure in sal...read more
  3. 3. What excites you in doing Sal...read more
How long is the Serco interview process?

The duration of Serco interview process can vary, but typically it takes about 2-4 weeks to complete.

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Serco Interview Process

based on 23 interviews

Interview experience

4.4
  
Good
View more

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Serco Reviews and Ratings

based on 819 reviews

4.3/5

Rating in categories

4.2

Skill development

4.2

Work-life balance

3.9

Salary

4.2

Job security

4.2

Company culture

3.9

Promotions

4.2

Work satisfaction

Explore 819 Reviews and Ratings
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