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Serco Interview Questions, Process, and Tips

Updated 25 Feb 2025

Top Serco Interview Questions and Answers

Serco Interview Experiences

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33 interviews found

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. In interview question must answer in what the bpo means what how you achieve a growth in company and if our company in loss how you done a your job in the company and you are loyal to our company the answe...

Interview Preparation Tips

Interview preparation tips for other job seekers - in interview gives answer in true and natural and also prepare for job postion related questions.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Phone interview 

(2 Questions)

  • Q1. About ur self and ur qualification
  • Q2. Work experience and ur expectations

Interview Preparation Tips

Topics to prepare for Serco Store Manager interview:
  • About ur self and qualifications
Interview preparation tips for other job seekers - My massage only for job seekers u have to try ur best for serch the job and don't let u down go ahed success will come to u.

Store Manager Interview Questions asked at other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very much important and understand your tea... read more
View answer (29)

Back Officer Interview Questions & Answers

user image Ronak Rambhiya

posted on 8 Nov 2017

I appeared for an interview before Nov 2016.

Interview Questionnaire 

1 Question

  • Q1. About yourself

Interview Preparation Tips

Round: Resume Shortlist
Experience: walk in interview in a company for back office our resume was taken and shortlisted.

Round: Test
Experience: they called as one by one and we were attending the questions for my turn was there 2 rounds first was one to one and then call First round was easy for she just me abiut my self n family background as my dad is business person she ask as u all known y u did not joint there i told i am not interested in his business as {lie}:)b she told me to attend the ca
ll and iiiiii did it this round was cleared...!!!!

Duration: 2 hours
Total Questions: 2

Round: HR Interview
Experience: AS same que came to ask me again and i gave same reply to HR he told me to wait outside and there many of them doing the same i was too....waitinggggg.. FINALLY he came after a long time getting resume in his hand and he was calling one by one as my turn he told me that i am rejected better luck next time....... as i and my friend was waiting till last person to move so that the we can talk to HR person to get us in some how.. not a single person got the job there were like 25+ like me ....as last he told we did not have place to get more people employed....

Back Officer Interview Questions asked at other Companies

Q1. What is short goal and life time goal?
View answer (1)

Serco Interview FAQs

How many rounds are there in Serco interview?
Serco interview process usually has 2-3 rounds. The most common rounds in the Serco interview process are One-on-one Round, Resume Shortlist and Aptitude Test.
How to prepare for Serco interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Serco. The most common topics and skills that interviewers at Serco expect are Sales, Back Office, Customer Service, BPO and Business Development.
What are the top questions asked in Serco interview?

Some of the top questions asked at the Serco interview -

  1. 2. What is BPO and Why B...read more
  2. How you will handle the pressure in sal...read more
  3. 3. What excites you in doing Sal...read more
How long is the Serco interview process?

The duration of Serco interview process can vary, but typically it takes about 2-4 weeks to complete.

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Serco Interview Process

based on 23 interviews

Interview experience

4.4
  
Good
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Serco Reviews and Ratings

based on 819 reviews

4.3/5

Rating in categories

4.2

Skill development

4.2

Work-life balance

3.9

Salary

4.2

Job security

4.2

Company culture

3.9

Promotions

4.2

Work satisfaction

Explore 819 Reviews and Ratings
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