Progressive Infovision Desktop Support Engineer Lead Interview Questions and Answers

Q1. Congratulations
Add your answer
Q2. Troubleshooting network
Add your answer

Q1. ACTIVE DIRECTORY OFFICE 365 ADMIN NETWORK ANS ACCESS POINT CONFIGURATION
Add your answer

Details about you self and previous job and tell me about your family

Q1. Roles and responsibilities
Add your answer
Q2. Working in desktop support Engineer
Add your answer

Q1. The first round has its myself and basic troubleshooting applications and related desktop issues.
Add your answer

Q1. He is asking for trouble shooting desktop issues and onsite managing infra structure related to Desktop.
Add your answer
Q2. How to installation of application and microsoft related issues. The application of clients using the application for our end the review.
Add your answer

Q1. Grind up some technical skills
Add your answer
Q2. Get some technical issues
Add your answer
Q3. Get troubleshoot ideas
Add your answer

Q1. What is the AD?
Ans. 
AD stands for Active Directory, a directory service developed by Microsoft for Windows domain networks.
• AD is used to store information about objects on a network, such as computers, users, groups, and resources.

• It allows administrators to manage and secure resources within a network.

• AD provides authentication and authorization services, allowing users to access resources based on their permissions.

• Examples of AD featur...read more
Answered by AI
Add your answer
Q2. What will you do if your laptop got crashed?
Ans. 
I would first try to restart the laptop and check for any error messages. If that doesn't work, I would attempt to boot into safe mode or use recovery options.
• Attempt to restart the laptop and check for any error messages

• Try to boot into safe mode

• Use recovery options such as system restore or startup repair

• If necessary, seek assistance from IT support team
Answered by AI
Add your answer
Q3. What is the DNS ?
Ans. 
DNS stands for Domain Name System. It is a system that translates domain names to IP addresses.
• DNS is like a phone book for the internet, translating domain names (like google.com) to IP addresses (like 172.217.7.238).

• It helps users access websites by typing in easy-to-remember domain names instead of complex IP addresses.

• DNS servers store records of domain names and their corresponding IP addresses, allowing for effic
Answered by AI
Add your answer

Q1. Tell me about yourself.
Add your answer
Q2. How much experience do you have overall?
Add your answer
Q3. What is DHCP ?
Ans. 
DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.
• Automatically assigns IP addresses to devices on a network

• Helps in managing and organizing IP addresses efficiently

• Reduces the need for manual configuration of IP addresses

• Ensures that each device on the network has a unique IP address

• Example: When a new device connects to a netw
Answered by AI
Add your answer

Q1. What is the OS?
Ans. 
OS stands for Operating System, which is a software that manages computer hardware and provides common services for computer programs.
• OS stands for Operating System

• It is a software that manages computer hardware

• It provides common services for computer programs

• Examples include Windows, macOS, Linux, and Unix
Answered by AI
Add your answer
Q2. What is the IP address?
Ans. 
An IP address is a unique numerical label assigned to each device connected to a computer network.
• IP address stands for Internet Protocol address.

• It consists of four sets of numbers separated by periods.

• Example: 192.168.1.1
Answered by AI
Add your answer
Q3. How do you handle the pressure situation?
Add your answer