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Progressive Infovision Desktop Support Engineer 2 Interview Questions and Answers

Updated 12 Mar 2024

Progressive Infovision Desktop Support Engineer 2 Interview Experiences

1 interview found

Desktop Support Engineer 2 Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Desktop support Engineer
    • Add your answer
  • Q2. What is the working desktop supportEngineer
  • Ans. 

    A desktop support engineer is responsible for providing technical support to end-users for hardware, software, and networking issues.

    • Troubleshooting and resolving hardware and software issues

    • Installing and configuring computer systems

    • Setting up and maintaining network connections

    • Providing technical support to end-users via phone, email, or in person

    • Training end-users on new technologies or software applications

    • Answered by AI
    Add your answer
  • Q3. What the Quary and Issue resolv
  • Ans. 

    The query is the initial request for assistance from a user, and issue resolution involves identifying and fixing the problem to restore functionality.

    • Listen carefully to the user's query to understand the issue

    • Troubleshoot the problem by identifying possible causes

    • Implement solutions to resolve the issue

    • Test the solution to ensure functionality is restored

    • Answered by AI
    Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Desktop support Engineer
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Hardware software
    • Add your answer

Skills evaluated in this interview

Top trending discussions

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Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

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posted on 26 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General knowledge

Round 3 - One-on-one 

(1 Question)

  • Q1. Working experience & skills
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Interview Preparation Tips

Interview preparation tips for other job seekers - Good to go if get chance to join but salary is poor

Desktop Support Engineer Interview Questions & Answers

Wipro user image Anonymous

posted on 21 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is AD what are there Advantages
  • Ans. 

    AD stands for Active Directory. It is a directory service developed by Microsoft for Windows domain networks.

    • AD provides centralized management of network resources and user accounts.

    • It allows for easy authentication and authorization of users and computers.

    • AD enables the implementation of group policies for controlling user access and permissions.

    • It also supports the integration of third-party applications and service...

    • Answered by AI
    Add your answer
  • Q2. How We Repair Blue Dump error
  • Ans. 

    Blue Dump error can be repaired by analyzing the error message, identifying the root cause, and taking appropriate actions.

    • Analyze the error message to identify the root cause

    • Check for hardware issues such as faulty RAM or hard drive

    • Update or reinstall drivers

    • Perform a system restore or reinstall the operating system if necessary

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is perfect for freshers to Gain knowledge of computers server ETC All which come In Desktop engineer

Skills evaluated in this interview

Network Engineer Interview Questions & Answers

Wipro user image Anonymous

posted on 16 Nov 2021

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  • Q1. All basic questions related to CCNA, What is ip address, DHCP ,TCP IP and so on.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confindent and talk about what you know rather than what questionnaire is asking to you.

Desktop Support Engineer Interview Questions & Answers

Wipro user image Anonymous

posted on 5 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

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Network Engineer Interview Questions & Answers

HCLTech user image vishnu gupta

posted on 6 Jul 2017

Interview Questionnaire 

1 Question

  • Q1. Why should hire you
  • Ans. 

    I have extensive experience in network engineering and a strong track record of successfully implementing and managing complex networks.

    • I have a deep understanding of network protocols and technologies, allowing me to troubleshoot and resolve issues efficiently.

    • I have a proven ability to design and implement secure and scalable network architectures.

    • I am skilled in network monitoring and analysis, ensuring optimal perf...

    • Answered by AI
    View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: I completed cross that round successfully
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College Name: Maharishi mahesh yogi vedic vishvya vidhyalays jabalpur

Network Engineer Interview Questions & Answers

Infosys user image Anonymous

posted on 6 Nov 2017

I was interviewed in Jul 2017.

Interview Questionnaire 

2 Questions

  • Q1. They asked many questions.
    • Add your answer
  • Q2. HR round
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: They called me after shortlisting the resume

Round: Test
Experience: They asked nicely and they were happy
Duration: 1 hour
Total Questions: 40

Round: Technical Interview
Experience: They asked nicely and were happy with my answer

Round: HR Interview
Experience: They had a discussion And finalised my salary and all.

Round: No offer letter received.
Experience: After everything I was waiting for almost 1 month. HR was calling and was giving sympathy. Then they sent me the regret letter. Ridiculous.
Tips: Never go to Infosys for interview. Same thing happend for many of my friends

Skills: Network, routing, Switching

Network Engineer Interview Questions & Answers

Infosys user image Anonymous

posted on 9 May 2017

I was interviewed before May 2016.

Interview Questionnaire 

2 Questions

  • Q1. Lifecycle of thread
  • Ans. 

    The lifecycle of a thread includes five states: new, runnable, running, blocked, and terminated.

    • A thread is created in the new state.

    • In the runnable state, the thread is ready to run but not currently running.

    • When the thread is executing instructions, it is in the running state.

    • If a thread is waiting for a resource, it is in the blocked state.

    • The thread enters the terminated state when it completes its execution.

    • Answered by AI
    Add your answer
  • Q2. Questions about life and yourself
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Selecting resume

Round: Test
Experience: Apti test was there
All sections were covered
Duration: 1 hour
Total Questions: 30

Round: Technical Interview
Experience: Asked several questions starting from thread to basics of programming

Round: HR Interview
Experience: HR will be checking your patience,IQ and mkst imp. Thing how ling you are going to stay wih them

Skills: Programming

Skills evaluated in this interview

Network Engineer Interview Questions & Answers

Wipro user image Yeshveer Singh

posted on 16 Jul 2017

I was interviewed before Jul 2016.

Interview Questionnaire 

2 Questions

  • Q1. Related to networking
    • Add your answer
  • Q2. Basic question about my self
    • Add your answer

Interview Preparation Tips

Round: Technical Interview
Experience: Very difficult this round but awesome
Tips: Basic knowledge our job related questions

Round: HR Interview
Experience: Very difficult this round but awesome
Tips: Basic knowledge our job related questions

Skills: Network Protocols
More about working at Progressive Infovision

Progressive Infovision Interview FAQs

How many rounds are there in Progressive Infovision Desktop Support Engineer 2 interview?
Progressive Infovision interview process usually has 3 rounds. The most common rounds in the Progressive Infovision interview process are Technical.
What are the top questions asked in Progressive Infovision Desktop Support Engineer 2 interview?

Some of the top questions asked at the Progressive Infovision Desktop Support Engineer 2 interview -

  1. What is the working desktop supportEngin...read more
  2. What the Quary and Issue res...read more
  3. Desktop support Engin...read more

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Progressive Infovision Desktop Support Engineer 2 Salary
based on 24 salaries
₹2.3 L/yr - ₹3.5 L/yr
9% less than the average Desktop Support Engineer 2 Salary in India
View more details

Progressive Infovision Desktop Support Engineer 2 Reviews and Ratings

based on 11 reviews

3.8/5

Rating in categories

3.4

Skill development

3.8

Work-life balance

2.9

Salary

3.9

Job security

3.7

Company culture

2.3

Promotions

3.9

Work satisfaction

Explore 11 Reviews and Ratings
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