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Progressive Infovision Desktop Support Engineer 2 Interview Questions and Answers

Updated 12 Mar 2024

Progressive Infovision Desktop Support Engineer 2 Interview Experiences

1 interview found

Desktop Support Engineer 2 Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Desktop support Engineer
    • Add your answer
  • Q2. What is the working desktop supportEngineer
  • Ans. 

    A desktop support engineer is responsible for providing technical support to end-users for hardware, software, and networking issues.

    • Troubleshooting and resolving hardware and software issues

    • Installing and configuring computer systems

    • Setting up and maintaining network connections

    • Providing technical support to end-users via phone, email, or in person

    • Training end-users on new technologies or software applications

    • Answered by AI
    Add your answer
  • Q3. What the Quary and Issue resolv
  • Ans. 

    The query is the initial request for assistance from a user, and issue resolution involves identifying and fixing the problem to restore functionality.

    • Listen carefully to the user's query to understand the issue

    • Troubleshoot the problem by identifying possible causes

    • Implement solutions to resolve the issue

    • Test the solution to ensure functionality is restored

    • Answered by AI
    Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Desktop support Engineer
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Hardware software
    • Add your answer

Skills evaluated in this interview

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Interview questions from similar companies

Desktop Support Engineer 2 Interview Questions & Answers

CIEL HR user image Anonymous

posted on 21 May 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. ACTIVE DIRECTORY OFFICE 365 ADMIN NETWORK ANS ACCESS POINT CONFIGURATION
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need study for microsoft teams course

Desktop Support Engineer 2 Interview Questions & Answers

IMPACT Infotech user image Anonymous

posted on 8 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is bsod error how to troubleshoot
  • Ans. 

    BSOD (Blue Screen of Death) error is a Windows operating system error that causes the system to crash and display a blue screen with error message.

    • BSOD error is a system error that occurs in Windows operating systems when a critical error is encountered, causing the system to crash.

    • To troubleshoot BSOD errors, start by noting down the error message displayed on the blue screen. This can provide clues to the cause of th...

    • Answered by AI
    Add your answer
  • Q2. Difference between domain and workgroup
  • Ans. 

    Domain is a centralized network where security policies are managed by a domain controller, while workgroup is a decentralized network where each computer manages its own security.

    • Domain is centralized, managed by a domain controller

    • Workgroup is decentralized, each computer manages its own security

    • Domain allows for centralized user authentication and management

    • Workgroup is simpler to set up and manage but lacks central...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need strong knowledge for operating system and outlook.

Skills evaluated in this interview

Desktop Support Engineer L1 and L2 Interview Questions & Answers

Team Lease user image Anonymous

posted on 17 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Congratulations
    • Add your answer
  • Q2. Troubleshooting network
    • Add your answer

Interview Preparation Tips

Topics to prepare for Team Lease Desktop Support Engineer L1 and L2 interview:
  • MS Office
  • Installation
Interview preparation tips for other job seekers - Strong basic configuration

Desktop Support Engineer Interview Questions & Answers

IMSI user image Anonymous

posted on 9 Sep 2021

I applied via LinkedIn and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why unable to increase salary in IMSI
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No any advice from my end.
Thank you for asking.

Desktop Support Engineer 2 Interview Questions & Answers

CIEL HR user image Anonymous

posted on 21 May 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. ACTIVE DIRECTORY OFFICE 365 ADMIN NETWORK ANS ACCESS POINT CONFIGURATION
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need study for microsoft teams course

Desktop Support Engineer L1 and L2 Interview Questions & Answers

IMPACT Infotech user image Anonymous

posted on 4 Feb 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Details about you self and previous job and tell me about your family

Round 3 - Technical 

(2 Questions)

  • Q1. Roles and responsibilities
    • Add your answer
  • Q2. Working in desktop support Engineer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me more about system checking. Technical features dns,DHCP, domains, and ITunes process

Desktop Administrator Interview Questions & Answers

IMSI user image Anonymous

posted on 6 Jan 2021

I applied via Walk-in and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They are asking outlook configuration and OS Installation
    • Add your answer
  • Q2. Proxy server DNS server
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - T

Desktop Support Engineer Interview Questions & Answers

IMPACT Infotech user image Anonymous

posted on 29 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. The first round has its myself and basic troubleshooting applications and related desktop issues.
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. He is asking for trouble shooting desktop issues and onsite managing infra structure related to Desktop.
    • Add your answer
  • Q2. How to installation of application and microsoft related issues. The application of clients using the application for our end the review.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge learn to skills and experience base to maintain to your infra .

Desktop Support Engineer 1 Interview Questions & Answers

IMPACT Infotech user image Anonymous

posted on 17 Sep 2023

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Don't know and was interviewed before Sep 2022. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Grind up some technical skills
    • Add your answer
  • Q2. Get some technical issues
    • Add your answer
  • Q3. Get troubleshoot ideas
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't read anything just do your best
More about working at Progressive Infovision

Progressive Infovision Interview FAQs

How many rounds are there in Progressive Infovision Desktop Support Engineer 2 interview?
Progressive Infovision interview process usually has 3 rounds. The most common rounds in the Progressive Infovision interview process are Technical.
What are the top questions asked in Progressive Infovision Desktop Support Engineer 2 interview?

Some of the top questions asked at the Progressive Infovision Desktop Support Engineer 2 interview -

  1. What is the working desktop supportEngin...read more
  2. What the Quary and Issue res...read more
  3. Desktop support Engin...read more

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Progressive Infovision Desktop Support Engineer 2 Salary
based on 23 salaries
₹2.3 L/yr - ₹3.5 L/yr
9% less than the average Desktop Support Engineer 2 Salary in India
View more details

Progressive Infovision Desktop Support Engineer 2 Reviews and Ratings

based on 12 reviews

3.8/5

Rating in categories

3.4

Skill development

3.8

Work-Life balance

2.9

Salary & Benefits

3.9

Job Security

3.7

Company culture

2.3

Promotions/Appraisal

3.9

Work Satisfaction

Explore 12 Reviews and Ratings
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