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Progressive Infovision
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I was interviewed before Jan 2024.
I applied via AmbitionBox and was interviewed in Sep 2023. There were 3 interview rounds.
A desktop support engineer is responsible for providing technical support to end-users for hardware, software, and networking issues.
Troubleshooting and resolving hardware and software issues
Installing and configuring computer systems
Setting up and maintaining network connections
Providing technical support to end-users via phone, email, or in person
Training end-users on new technologies or software applications
The query is the initial request for assistance from a user, and issue resolution involves identifying and fixing the problem to restore functionality.
Listen carefully to the user's query to understand the issue
Troubleshoot the problem by identifying possible causes
Implement solutions to resolve the issue
Test the solution to ensure functionality is restored
I applied via Naukri.com
Give a problem for troubleshooting
Progressive Infovision interview questions for popular designations
I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.
ADID stands for Automatic Device Identification. It is a feature that allows printers to automatically identify and configure themselves on a network.
ADID helps in simplifying the process of adding printers to a network by automatically detecting and configuring them.
It eliminates the need for manual configuration of printers on a network.
ADID is commonly used in enterprise environments where multiple printers need to ...
I applied via Referral and was interviewed in Nov 2023. There were 2 interview rounds.
The OS (Operating System) is the software that manages computer hardware and software resources and provides common services for computer programs.
The OS acts as an intermediary between the computer hardware and software applications.
It provides services such as file management, memory management, process management, and device management.
Examples of popular OS include Linux, Windows, macOS, and Android.
LVM is a logical volume manager that allows for flexible management of storage devices. DNS is a system that translates domain names to IP addresses.
LVM stands for Logical Volume Manager
It allows for the creation and management of logical volumes, which are virtual partitions that can span multiple physical disks
LVM provides features like resizing, snapshotting, and mirroring of logical volumes
DNS stands for Domain Nam...
I applied via Naukri.com and was interviewed in Sep 2022. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.
Installation of various software involves understanding system requirements, compatibility, and following installation procedures.
Check system requirements before installation
Ensure compatibility with existing software
Follow installation procedures carefully
Test software functionality after installation
Document installation process for future reference
Troubleshooting involves identifying and resolving technical issues in computer systems and networks.
Identify the problem by asking questions and gathering information
Use diagnostic tools to isolate the issue
Apply appropriate solutions to resolve the problem
Test the system to ensure the issue has been resolved
Document the problem and solution for future reference
They select me after the technical support video call interview.
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Rating in categories
Desktop Support Engineer
152
salaries
| ₹1.3 L/yr - ₹4.2 L/yr |
Desktop Support Engineer L2
69
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| ₹1.1 L/yr - ₹4 L/yr |
Desktop Support Engineer 2
23
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| ₹2.3 L/yr - ₹3.5 L/yr |
Technical Support Engineer
23
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| ₹1.9 L/yr - ₹4 L/yr |
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salaries
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