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Progressive Infovision Desktop Support Engineer L2 Interview Questions and Answers

Updated 14 Oct 2022

Progressive Infovision Desktop Support Engineer L2 Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic knowledge of desktop support
  • Q2. Knowledge about os and hardware

Interview Preparation Tips

Interview preparation tips for other job seekers - U need to technically strong when u r giving interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Configuration outlook
  • Q2. How to install windows

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn everything to as Desktop support engineer work experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. The first round has its myself and basic troubleshooting applications and related desktop issues.
Round 3 - Technical 

(2 Questions)

  • Q1. He is asking for trouble shooting desktop issues and onsite managing infra structure related to Desktop.
  • Q2. How to installation of application and microsoft related issues. The application of clients using the application for our end the review.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge learn to skills and experience base to maintain to your infra .
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is the AD?
  • Ans. 

    AD stands for Active Directory, a directory service developed by Microsoft for Windows domain networks.

    • AD is used to store information about objects on a network, such as computers, users, groups, and resources.

    • It allows administrators to manage and secure resources within a network.

    • AD provides authentication and authorization services, allowing users to access resources based on their permissions.

    • Examples of AD featur...

  • Answered by AI
  • Q2. What will you do if your laptop got crashed?
  • Ans. 

    I would first try to restart the laptop and check for any error messages. If that doesn't work, I would attempt to boot into safe mode or use recovery options.

    • Attempt to restart the laptop and check for any error messages

    • Try to boot into safe mode

    • Use recovery options such as system restore or startup repair

    • If necessary, seek assistance from IT support team

  • Answered by AI
  • Q3. What is the DNS ?
  • Ans. 

    DNS stands for Domain Name System. It is a system that translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating domain names (like google.com) to IP addresses (like 172.217.7.238).

    • It helps users access websites by typing in easy-to-remember domain names instead of complex IP addresses.

    • DNS servers store records of domain names and their corresponding IP addresses, allowing for effic

  • Answered by AI
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. How much experience do you have overall?
  • Q3. What is DHCP ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

    • Automatically assigns IP addresses to devices on a network

    • Helps in managing and organizing IP addresses efficiently

    • Reduces the need for manual configuration of IP addresses

    • Ensures that each device on the network has a unique IP address

    • Example: When a new device connects to a netw

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your basic and confident answers ,give all the answers with you confident

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is the OS?
  • Ans. 

    OS stands for Operating System, which is a software that manages computer hardware and provides common services for computer programs.

    • OS stands for Operating System

    • It is a software that manages computer hardware

    • It provides common services for computer programs

    • Examples include Windows, macOS, Linux, and Unix

  • Answered by AI
  • Q2. What is the IP address?
  • Ans. 

    An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP address stands for Internet Protocol address.

    • It consists of four sets of numbers separated by periods.

    • Example: 192.168.1.1

  • Answered by AI
  • Q3. How do you handle the pressure situation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Skills evaluated in this interview

I applied via LinkedIn and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why unable to increase salary in IMSI

Interview Preparation Tips

Interview preparation tips for other job seekers - No any advice from my end.
Thank you for asking.

I applied via Walk-in and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They are asking outlook configuration and OS Installation
  • Q2. Proxy server DNS server

Interview Preparation Tips

Interview preparation tips for other job seekers - T

Progressive Infovision Interview FAQs

How many rounds are there in Progressive Infovision Desktop Support Engineer L2 interview?
Progressive Infovision interview process usually has 2 rounds. The most common rounds in the Progressive Infovision interview process are Resume Shortlist and Technical.
What are the top questions asked in Progressive Infovision Desktop Support Engineer L2 interview?

Some of the top questions asked at the Progressive Infovision Desktop Support Engineer L2 interview -

  1. Basic knowledge of desktop supp...read more
  2. Knowledge about os and hardw...read more

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Progressive Infovision Desktop Support Engineer L2 Salary
based on 69 salaries
₹1.1 L/yr - ₹4 L/yr
7% less than the average Desktop Support Engineer L2 Salary in India
View more details

Progressive Infovision Desktop Support Engineer L2 Reviews and Ratings

based on 62 reviews

4.2/5

Rating in categories

4.0

Skill development

4.1

Work-life balance

3.7

Salary

4.2

Job security

4.1

Company culture

3.6

Promotions

4.1

Work satisfaction

Explore 62 Reviews and Ratings
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