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Experis IT Desktop Support Engineer Interview Questions and Answers

Updated 29 Jan 2025

Experis IT Desktop Support Engineer Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. TolalExperience
  • Q2. Workgroup and Domain
Round 2 - Technical 

(2 Questions)

  • Q1. What is DHCP,DNS and port
  • Ans. 

    DHCP assigns IP addresses, DNS translates domain names to IP addresses, ports allow multiple applications to communicate on a single device

    • DHCP stands for Dynamic Host Configuration Protocol

    • DNS stands for Domain Name System

    • Ports are virtual endpoints for communication in networking

    • DHCP assigns IP addresses automatically to devices on a network

    • DNS translates domain names (e.g. www.google.com) to IP addresses (e.g. 172.2...

  • Answered by AI
  • Q2. RAM ,SMPS,BIOS, and HDD
Round 3 - Aptitude Test 

Normal test

Round 4 - Case Study 

Vendor call logged

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. First ask me introduction your self
  • Q2. What is the work on current company
  • Q3. Explain the 7 layer of network
  • Ans. 

    The 7-layer network model is a framework for designing and managing computer networks.

    • The layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has a specific function and communicates with adjacent layers.

    • The model helps ensure interoperability between different network devices and software.

    • Example protocols include Ethernet (Data Link), IP (Network), TCP (Transport), a

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz be aware when interver asked the question
Paper the networking

Skills evaluated in this interview

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection

Interview questions from similar companies

I appeared for an interview in May 2019.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is the AD?
  • Ans. 

    AD stands for Active Directory, a directory service developed by Microsoft for Windows domain networks.

    • AD is used to store information about objects on a network, such as computers, users, groups, and resources.

    • It allows administrators to manage and secure resources within a network.

    • AD provides authentication and authorization services, allowing users to access resources based on their permissions.

    • Examples of AD featur...

  • Answered by AI
  • Q2. What will you do if your laptop got crashed?
  • Ans. 

    I would first try to restart the laptop and check for any error messages. If that doesn't work, I would attempt to boot into safe mode or use recovery options.

    • Attempt to restart the laptop and check for any error messages

    • Try to boot into safe mode

    • Use recovery options such as system restore or startup repair

    • If necessary, seek assistance from IT support team

  • Answered by AI
  • Q3. What is the DNS ?
  • Ans. 

    DNS stands for Domain Name System. It is a system that translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating domain names (like google.com) to IP addresses (like 172.217.7.238).

    • It helps users access websites by typing in easy-to-remember domain names instead of complex IP addresses.

    • DNS servers store records of domain names and their corresponding IP addresses, allowing for effic

  • Answered by AI
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. How much experience do you have overall?
  • Q3. What is DHCP ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

    • Automatically assigns IP addresses to devices on a network

    • Helps in managing and organizing IP addresses efficiently

    • Reduces the need for manual configuration of IP addresses

    • Ensures that each device on the network has a unique IP address

    • Example: When a new device connects to a netw

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your basic and confident answers ,give all the answers with you confident

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is the OS?
  • Ans. 

    OS stands for Operating System, which is a software that manages computer hardware and provides common services for computer programs.

    • OS stands for Operating System

    • It is a software that manages computer hardware

    • It provides common services for computer programs

    • Examples include Windows, macOS, Linux, and Unix

  • Answered by AI
  • Q2. What is the IP address?
  • Ans. 

    An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP address stands for Internet Protocol address.

    • It consists of four sets of numbers separated by periods.

    • Example: 192.168.1.1

  • Answered by AI
  • Q3. How do you handle the pressure situation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Configuration outlook
  • Q2. How to install windows
  • Ans. 

    To install Windows, you need to boot from the installation media and follow the on-screen instructions.

    • Insert the Windows installation media (USB or DVD) into the computer.

    • Restart the computer and boot from the installation media.

    • Follow the on-screen instructions to select language, time format, and keyboard layout.

    • Choose 'Custom installation' to select the drive where you want to install Windows.

    • Wait for the installat...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn everything to as Desktop support engineer work experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What is DHCP.
  • Ans. 

    DHCP (Dynamic Host Configuration Protocol) automates IP address assignment in networks, simplifying device connectivity.

    • DHCP assigns IP addresses dynamically, reducing manual configuration.

    • It operates on a client-server model, where clients request IPs from a DHCP server.

    • DHCP can provide additional network configuration, such as subnet mask and default gateway.

    • Example: A laptop connects to Wi-Fi and receives an IP addr...

  • Answered by AI
  • Q2. How to transfer data.
  • Ans. 

    Data transfer involves moving data between devices or networks using various methods and protocols.

    • Use USB drives for direct file transfers between computers.

    • Utilize cloud storage services like Google Drive or Dropbox for remote access.

    • Employ file transfer protocols (FTP) for transferring files over the internet.

    • Leverage network sharing to access files on another computer within the same network.

    • Use email attachments f

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - In NOIDA location.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. The first round has its myself and basic troubleshooting applications and related desktop issues.
Round 3 - Technical 

(2 Questions)

  • Q1. He is asking for trouble shooting desktop issues and onsite managing infra structure related to Desktop.
  • Q2. How to installation of application and microsoft related issues. The application of clients using the application for our end the review.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge learn to skills and experience base to maintain to your infra .
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. LMS LOS CMS life cycle
  • Q2. What is loan life cycle
  • Ans. 

    Loan life cycle refers to the stages involved in the processing and management of a loan.

    • The loan life cycle includes origination, underwriting, funding, servicing, and collection.

    • Origination involves the application and approval process.

    • Underwriting involves assessing the borrower's creditworthiness and determining the terms of the loan.

    • Funding involves disbursing the loan amount to the borrower.

    • Servicing involves man...

  • Answered by AI
  • Q3. What is software life cycle
  • Ans. 

    Software life cycle is the process of developing software from conception to retirement.

    • It includes phases like planning, design, development, testing, deployment, and maintenance.

    • Each phase has its own set of activities and deliverables.

    • The life cycle model can be iterative, sequential, or a combination of both.

    • Examples of life cycle models include Waterfall, Agile, and DevOps.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - OK to join as a fresher but de[ends on client project

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Face to Face 

(1 Question)

  • Q1. Insurance based

Experis IT Interview FAQs

How many rounds are there in Experis IT Desktop Support Engineer interview?
Experis IT interview process usually has 4 rounds. The most common rounds in the Experis IT interview process are Technical, Aptitude Test and Case Study.
How to prepare for Experis IT Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Experis IT. The most common topics and skills that interviewers at Experis IT expect are Desktop Support, Desktop Engineering, Technical Support, System Administration and Desktop Administration.
What are the top questions asked in Experis IT Desktop Support Engineer interview?

Some of the top questions asked at the Experis IT Desktop Support Engineer interview -

  1. Explain the 7 layer of netwo...read more
  2. What is DHCP,DNS and p...read more
  3. RAM ,SMPS,BIOS, and ...read more

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Experis IT Desktop Support Engineer Interview Process

based on 1 interview

Interview experience

3
  
Average
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Experis IT Desktop Support Engineer Salary
based on 88 salaries
₹1.9 L/yr - ₹5.8 L/yr
37% more than the average Desktop Support Engineer Salary in India
View more details

Experis IT Desktop Support Engineer Reviews and Ratings

based on 30 reviews

3.2/5

Rating in categories

3.0

Skill development

3.3

Work-life balance

2.5

Salary

3.1

Job security

2.8

Company culture

2.7

Promotions

3.1

Work satisfaction

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