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IMPACT Infotech

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3.4

based on 676 Reviews

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IMPACT Infotech Desktop Support Engineer 1 Interview Questions and Answers

Updated 19 Sep 2023

IMPACT Infotech Desktop Support Engineer 1 Interview Experiences

1 interview found

Desktop Support Engineer 1 Interview Questions & Answers

user image Anonymous

posted on 17 Sep 2023

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Don't know and was interviewed before Sep 2022. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Grind up some technical skills
    • Add your answer
  • Q2. Get some technical issues
    • Add your answer
  • Q3. Get troubleshoot ideas
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't read anything just do your best

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Interview questions from similar companies

Desktop Support Engineer 1 Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 30 Jan 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions computer related
    • Add your answer
Round 3 - Group Discussion 

Give a problem for troubleshooting

Interview Preparation Tips

Interview preparation tips for other job seekers - Level of Interview was moderate.

Desktop Support Engineer L1 and L2 Interview Questions & Answers

Team Lease user image Anonymous

posted on 17 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Congratulations
    • Add your answer
  • Q2. Troubleshooting network
    • Add your answer

Interview Preparation Tips

Topics to prepare for Team Lease Desktop Support Engineer L1 and L2 interview:
  • MS Office
  • Installation
Interview preparation tips for other job seekers - Strong basic configuration

Desktop Support Engineer 2 Interview Questions & Answers

CIEL HR user image Anonymous

posted on 21 May 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. ACTIVE DIRECTORY OFFICE 365 ADMIN NETWORK ANS ACCESS POINT CONFIGURATION
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need study for microsoft teams course

Desktop Support Engineer Interview Questions & Answers

IMSI user image Anonymous

posted on 9 Sep 2021

I applied via LinkedIn and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why unable to increase salary in IMSI
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No any advice from my end.
Thank you for asking.

Desktop Support Engineer 2 Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 12 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Desktop support Engineer
    • Add your answer
  • Q2. What is the working desktop supportEngineer
  • Ans. 

    A desktop support engineer is responsible for providing technical support to end-users for hardware, software, and networking issues.

    • Troubleshooting and resolving hardware and software issues

    • Installing and configuring computer systems

    • Setting up and maintaining network connections

    • Providing technical support to end-users via phone, email, or in person

    • Training end-users on new technologies or software applications

    • Answered by AI
    Add your answer
  • Q3. What the Quary and Issue resolv
  • Ans. 

    The query is the initial request for assistance from a user, and issue resolution involves identifying and fixing the problem to restore functionality.

    • Listen carefully to the user's query to understand the issue

    • Troubleshoot the problem by identifying possible causes

    • Implement solutions to resolve the issue

    • Test the solution to ensure functionality is restored

    • Answered by AI
    Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Desktop support Engineer
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Hardware software
    • Add your answer

Skills evaluated in this interview

Desktop Administrator Interview Questions & Answers

IMSI user image Anonymous

posted on 6 Jan 2021

I applied via Walk-in and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They are asking outlook configuration and OS Installation
    • Add your answer
  • Q2. Proxy server DNS server
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - T

Desktop Support Engineer 1 Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 30 Jan 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions computer related
    • Add your answer
Round 3 - Group Discussion 

Give a problem for troubleshooting

Interview Preparation Tips

Interview preparation tips for other job seekers - Level of Interview was moderate.

Desktop Support Engineer Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 22 Jul 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Pst and ost, Bitlocker, Hang issue
    • Add your answer
  • Q2. Outlook pst, Microsoft office
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Working of Job related
    • Add your answer
  • Q2. Printer issue,What is ADID
  • Ans. 

    ADID stands for Automatic Device Identification. It is a feature that allows printers to automatically identify and configure themselves on a network.

    • ADID helps in simplifying the process of adding printers to a network by automatically detecting and configuring them.

    • It eliminates the need for manual configuration of printers on a network.

    • ADID is commonly used in enterprise environments where multiple printers need to ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Progressive infovision is very secure company and provide salary time to time.Compamy's help on job role.

Skills evaluated in this interview

Desktop Support Engineer L2 Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 14 Oct 2022

I applied via Naukri.com and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic knowledge of desktop support
    • Add your answer
  • Q2. Knowledge about os and hardware
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - U need to technically strong when u r giving interview
More about working at IMPACT Infotech

IMPACT Infotech Interview FAQs

How many rounds are there in IMPACT Infotech Desktop Support Engineer 1 interview?
IMPACT Infotech interview process usually has 2 rounds. The most common rounds in the IMPACT Infotech interview process are Resume Shortlist and Technical.
What are the top questions asked in IMPACT Infotech Desktop Support Engineer 1 interview?

Some of the top questions asked at the IMPACT Infotech Desktop Support Engineer 1 interview -

  1. Grind up some technical ski...read more
  2. Get some technical iss...read more
  3. Get troubleshoot id...read more

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IMPACT Infotech Desktop Support Engineer 1 Interview Process

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IMPACT Infotech Desktop Support Engineer 1 Reviews and Ratings

based on 4 reviews

3.0/5

Rating in categories

3.0

Skill development

2.5

Work-life balance

2.5

Salary

4.0

Job security

2.5

Company culture

2.5

Promotions

3.0

Work satisfaction

Explore 4 Reviews and Ratings
IMPACT Infotech Salaries in India
Desktop Support Engineer
336 salaries
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₹1.2 L/yr - ₹4.2 L/yr

Network Engineer
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₹1.8 L/yr - ₹4.6 L/yr

Desktop Support Engineer L2
134 salaries
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₹1.5 L/yr - ₹4.2 L/yr

Technical Support Engineer
56 salaries
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₹1.5 L/yr - ₹3.6 L/yr

System Administrator
44 salaries
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₹2.1 L/yr - ₹4 L/yr

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