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IMPACT Infotech

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3.4

based on 676 Reviews

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IMPACT Infotech IT Service Desk Engineer Interview Questions and Answers

Updated 30 Mar 2023

IMPACT Infotech IT Service Desk Engineer Interview Experiences

2 interviews found

IT Service Desk Engineer Interview Questions & Answers

user image Anonymous

posted on 30 Mar 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Do you speak little fluent english.
    • Add your answer
  • Q2. Do you know ticking parking process and outlook Configuration, Outlook profile creation.
  • Ans. 

    Yes, I am familiar with ticketing process and Outlook configuration including profile creation.

    • I have experience in using ticketing systems such as JIRA and ServiceNow to manage IT incidents and requests.

    • I am proficient in configuring Outlook for email, calendar, and contacts.

    • I can create Outlook profiles for new users and troubleshoot issues with existing profiles.

    • I am familiar with setting up email signatures, auto-r...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is good to work for temp basis (6 to 12 months)

IT Service Desk Engineer Interview Questions & Answers

user image Anonymous

posted on 26 Mar 2021

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Related to IT
    • Add your answer
  • Q2. Na
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

IT Service Desk Engineer Interview Questions Asked at Other Companies

asked in Tech Mahindra
Q1. can you tell something about python programming language
View answers (2)
asked in IMPACT Infotech
Q2. Do you know ticking parking process and outlook Configuration, Ou ... read more
View answer (1)
asked in Innova Solutions
Q3. how to handle anger users
View answer (1)
asked in Innova Solutions
Q4. what is a service desk
View answer (1)
View All

Top trending discussions

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Salary Discussions, Hike & Promotions
2w
slimshaktimaan
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·
works at
Teamware Solutions
Senior software engineer at Teamware solution
Client: morgan stanley Exp: 4 years Comp: 23LPA all fixed.. Pro: pf is 1.8k per month Con: no corporate insurance for parents Is it a good compensation?? And how about opportunity to convert to full time in morgan stanley??
Got a question about IMPACT Infotech?
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Interview questions from similar companies

Desktop Support Engineer Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 22 Jul 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Pst and ost, Bitlocker, Hang issue
    • Add your answer
  • Q2. Outlook pst, Microsoft office
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Working of Job related
    • Add your answer
  • Q2. Printer issue,What is ADID
  • Ans. 

    ADID stands for Automatic Device Identification. It is a feature that allows printers to automatically identify and configure themselves on a network.

    • ADID helps in simplifying the process of adding printers to a network by automatically detecting and configuring them.

    • It eliminates the need for manual configuration of printers on a network.

    • ADID is commonly used in enterprise environments where multiple printers need to ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Progressive infovision is very secure company and provide salary time to time.Compamy's help on job role.

Skills evaluated in this interview

Service Desk Engineer Interview Questions & Answers

IMSI user image Anonymous

posted on 27 Feb 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral

Round 1 - Versant 

(1 Question)

  • Q1. Prepared for versant round ( Communication skills)
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Regarding your profile. Add those things only which you know.
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. HR asking about the future planning and also checking communication.
    • Add your answer

Interview Preparation Tips

Topics to prepare for IMSI Service Desk Engineer interview:
  • AWS
  • Devops
  • Azure

Desktop Support Engineer L2 Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 14 Oct 2022

I applied via Naukri.com and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic knowledge of desktop support
    • Add your answer
  • Q2. Knowledge about os and hardware
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - U need to technically strong when u r giving interview

Desktop Support Engineer Interview Questions & Answers

IMSI user image Anonymous

posted on 9 Sep 2021

I applied via LinkedIn and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why unable to increase salary in IMSI
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No any advice from my end.
Thank you for asking.

Desktop Support Engineer Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 28 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself?
    • Add your answer

IT Team Lead Interview Questions & Answers

IMSI user image Anonymous

posted on 27 Dec 2019

I was interviewed in Oct 2020.

Interview Questionnaire 

2 Questions

  • Q1. What technique have you used to motivate team?
    • Add your answer
  • Q2. How would you mitigate a dispute between two team members who disagree over their responsibilities
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good positive and for technical knowledge

Desktop Support Engineer Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 5 Sep 2022

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What are your skills, experience in the filed etc.
    • Add your answer
Round 2 - Technical 

(3 Questions)

  • Q1. Talking about knowledge regarding software, hardware, networking etc.
    • Add your answer
  • Q2. Installation of various softwars
  • Ans. 

    Installation of various software involves understanding system requirements, compatibility, and following installation procedures.

    • Check system requirements before installation

    • Ensure compatibility with existing software

    • Follow installation procedures carefully

    • Test software functionality after installation

    • Document installation process for future reference

    • Answered by AI
    Add your answer
  • Q3. Troubleshooting of computer, networks etc.
  • Ans. 

    Troubleshooting involves identifying and resolving technical issues in computer systems and networks.

    • Identify the problem by asking questions and gathering information

    • Use diagnostic tools to isolate the issue

    • Apply appropriate solutions to resolve the problem

    • Test the system to ensure the issue has been resolved

    • Document the problem and solution for future reference

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident try to not nervous. Bears formal dress try to act humble

Skills evaluated in this interview

Service Desk Engineer Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 5 Feb 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourslf and Work experience .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NA
More about working at IMPACT Infotech

IMPACT Infotech Interview FAQs

How many rounds are there in IMPACT Infotech IT Service Desk Engineer interview?
IMPACT Infotech interview process usually has 2 rounds. The most common rounds in the IMPACT Infotech interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in IMPACT Infotech IT Service Desk Engineer interview?

Some of the top questions asked at the IMPACT Infotech IT Service Desk Engineer interview -

  1. Do you know ticking parking process and outlook Configuration, Outlook profile ...read more
  2. Related to...read more

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IMPACT Infotech IT Service Desk Engineer Interview Process

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IMPACT Infotech IT Service Desk Engineer Salary
based on 4 salaries
₹2.3 L/yr - ₹3.8 L/yr
9% less than the average IT Service Desk Engineer Salary in India
View more details

IMPACT Infotech IT Service Desk Engineer Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

2.0

Skill development

3.0

Work-life balance

3.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

Explore 1 Review and Rating
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