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IMPACT Infotech IT Service Desk Engineer Interview Questions and Answers

Updated 30 Mar 2023

IMPACT Infotech IT Service Desk Engineer Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Do you speak little fluent english.
  • Q2. Do you know ticking parking process and outlook Configuration, Outlook profile creation.
  • Ans. 

    Yes, I am familiar with ticketing process and Outlook configuration including profile creation.

    • I have experience in using ticketing systems such as JIRA and ServiceNow to manage IT incidents and requests.

    • I am proficient in configuring Outlook for email, calendar, and contacts.

    • I can create Outlook profiles for new users and troubleshoot issues with existing profiles.

    • I am familiar with setting up email signatures, auto-r...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is good to work for temp basis (6 to 12 months)

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Related to IT
  • Q2. Na

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

IT Service Desk Engineer Interview Questions Asked at Other Companies

Q1. can you tell something about python programming language
Q2. Do you know ticking parking process and outlook Configuration, Ou ... read more
Q3. how to handle anger users
Q4. what is a service desk

Interview questions from similar companies

I applied via Monster and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Can you tell something about python programming language
  • Ans. 

    Python is a versatile, high-level programming language known for its simplicity and readability.

    • Python is an interpreted language, making it easy to write and test code quickly.

    • It has a large standard library with built-in modules for various tasks.

    • Python supports multiple programming paradigms, including procedural, object-oriented, and functional programming.

    • It is widely used in web development, data analysis, artifi...

  • Answered by AI
Round 2 - Group Discussion 

About nowadays culture in society

Round 3 - Technical 

(1 Question)

  • Q1. Self-introduction, and something about your interested topic

Interview Preparation Tips

Topics to prepare for Tech Mahindra IT Service Desk Engineer interview:
  • Python
  • Environment
  • java basics
Interview preparation tips for other job seekers - market yourself
apply even if you're not fully qualified
use informational interviews to network
know yourself and what you want
pump yourself up and stay positive

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Communication skills testing
  • Q2. ITIL support testing

Interview Preparation Tips

Interview preparation tips for other job seekers - It will hire for Call Center only(99.9%).

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Better to learn the phython ,c,and++

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Netwoark istallation

Interview Preparation Tips

Interview preparation tips for other job seekers - I am dilesh patle
At Ghumarra Gondia
State nagpur

I applied via Walk-in and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

General knowledge

Round 3 - One-on-one 

(1 Question)

  • Q1. Working experience & skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to go if get chance to join but salary is poor

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is AD what are there Advantages
  • Ans. 

    AD stands for Active Directory. It is a directory service developed by Microsoft for Windows domain networks.

    • AD provides centralized management of network resources and user accounts.

    • It allows for easy authentication and authorization of users and computers.

    • AD enables the implementation of group policies for controlling user access and permissions.

    • It also supports the integration of third-party applications and service...

  • Answered by AI
  • Q2. How We Repair Blue Dump error
  • Ans. 

    Blue Dump error can be repaired by analyzing the error message, identifying the root cause, and taking appropriate actions.

    • Analyze the error message to identify the root cause

    • Check for hardware issues such as faulty RAM or hard drive

    • Update or reinstall drivers

    • Perform a system restore or reinstall the operating system if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is perfect for freshers to Gain knowledge of computers server ETC All which come In Desktop engineer

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All basic questions related to CCNA, What is ip address, DHCP ,TCP IP and so on.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confindent and talk about what you know rather than what questionnaire is asking to you.

I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why you join this company

Interview Preparation Tips

Interview preparation tips for other job seekers - What time you will be join
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IMPACT Infotech Interview FAQs

How many rounds are there in IMPACT Infotech IT Service Desk Engineer interview?
IMPACT Infotech interview process usually has 2 rounds. The most common rounds in the IMPACT Infotech interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in IMPACT Infotech IT Service Desk Engineer interview?

Some of the top questions asked at the IMPACT Infotech IT Service Desk Engineer interview -

  1. Do you know ticking parking process and outlook Configuration, Outlook profile ...read more
  2. Related to...read more

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IMPACT Infotech IT Service Desk Engineer Interview Process

based on 1 interview

Interview experience

3
  
Average
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IMPACT Infotech IT Service Desk Engineer Salary
based on 4 salaries
₹2.3 L/yr - ₹3.8 L/yr
9% less than the average IT Service Desk Engineer Salary in India
View more details

IMPACT Infotech IT Service Desk Engineer Reviews and Ratings

based on 1 review

1.0/5

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2.0

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3.0

Work-life balance

3.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

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