Upload Button Icon Add office photos

IMPACT Infotech

Compare button icon Compare button icon Compare

Filter interviews by

IMPACT Infotech Desktop Support Engineer L1 and L2 Interview Questions and Answers

Updated 4 Feb 2023

IMPACT Infotech Desktop Support Engineer L1 and L2 Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Details about you self and previous job and tell me about your family

Round 3 - Technical 

(2 Questions)

  • Q1. Roles and responsibilities
  • Q2. Working in desktop support Engineer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me more about system checking. Technical features dns,DHCP, domains, and ITunes process

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Congratulations
  • Q2. Troubleshooting network

Interview Preparation Tips

Topics to prepare for Team Lease Desktop Support Engineer L1 and L2 interview:
  • MS Office
  • Installation
Interview preparation tips for other job seekers - Strong basic configuration
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Congratulations
  • Q2. Troubleshooting network

Interview Preparation Tips

Topics to prepare for Team Lease Desktop Support Engineer L1 and L2 interview:
  • MS Office
  • Installation
Interview preparation tips for other job seekers - Strong basic configuration
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Pst and ost, Bitlocker, Hang issue
  • Q2. Outlook pst, Microsoft office
Round 3 - One-on-one 

(2 Questions)

  • Q1. Working of Job related
  • Q2. Printer issue,What is ADID
  • Ans. 

    ADID stands for Automatic Device Identification. It is a feature that allows printers to automatically identify and configure themselves on a network.

    • ADID helps in simplifying the process of adding printers to a network by automatically detecting and configuring them.

    • It eliminates the need for manual configuration of printers on a network.

    • ADID is commonly used in enterprise environments where multiple printers need to ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Progressive infovision is very secure company and provide salary time to time.Compamy's help on job role.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic knowledge of desktop support
  • Q2. Knowledge about os and hardware

Interview Preparation Tips

Interview preparation tips for other job seekers - U need to technically strong when u r giving interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself?

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What are your skills, experience in the filed etc.
Round 2 - Technical 

(3 Questions)

  • Q1. Talking about knowledge regarding software, hardware, networking etc.
  • Q2. Installation of various softwars
  • Ans. 

    Installation of various software involves understanding system requirements, compatibility, and following installation procedures.

    • Check system requirements before installation

    • Ensure compatibility with existing software

    • Follow installation procedures carefully

    • Test software functionality after installation

    • Document installation process for future reference

  • Answered by AI
  • Q3. Troubleshooting of computer, networks etc.
  • Ans. 

    Troubleshooting involves identifying and resolving technical issues in computer systems and networks.

    • Identify the problem by asking questions and gathering information

    • Use diagnostic tools to isolate the issue

    • Apply appropriate solutions to resolve the problem

    • Test the system to ensure the issue has been resolved

    • Document the problem and solution for future reference

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident try to not nervous. Bears formal dress try to act humble

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself and previous work experience.
Round 3 - Technical 

(1 Question)

  • Q1. Networking related questions.
Round 4 - Offer 

(1 Question)

  • Q1. Shift timings and job description.

I applied via LinkedIn and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why unable to increase salary in IMSI

Interview Preparation Tips

Interview preparation tips for other job seekers - No any advice from my end.
Thank you for asking.

I applied via Walk-in and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They are asking outlook configuration and OS Installation
  • Q2. Proxy server DNS server

Interview Preparation Tips

Interview preparation tips for other job seekers - T

IMPACT Infotech Interview FAQs

How many rounds are there in IMPACT Infotech Desktop Support Engineer L1 and L2 interview?
IMPACT Infotech interview process usually has 3 rounds. The most common rounds in the IMPACT Infotech interview process are Resume Shortlist, Aptitude Test and Technical.

Tell us how to improve this page.

IMPACT Infotech Desktop Support Engineer L1 and L2 Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.5k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
LTIMindtree Interview Questions
3.8
 • 3k Interviews
Mphasis Interview Questions
3.4
 • 809 Interviews
Randstad Interview Questions
3.8
 • 258 Interviews
View all
IMPACT Infotech Desktop Support Engineer L1 and L2 Salary
based on 26 salaries
₹2.1 L/yr - ₹4 L/yr
7% more than the average Desktop Support Engineer L1 and L2 Salary in India
View more details

IMPACT Infotech Desktop Support Engineer L1 and L2 Reviews and Ratings

based on 6 reviews

3.1/5

Rating in categories

3.2

Skill development

3.3

Work-life balance

2.2

Salary

3.1

Job security

3.1

Company culture

2.2

Promotions

3.2

Work satisfaction

Explore 6 Reviews and Ratings
Desktop Support Engineer
336 salaries
unlock blur

₹1.2 L/yr - ₹4.2 L/yr

Network Engineer
151 salaries
unlock blur

₹1.8 L/yr - ₹4.6 L/yr

Desktop Support Engineer L2
134 salaries
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

Technical Support Engineer
56 salaries
unlock blur

₹1.5 L/yr - ₹3.6 L/yr

System Administrator
44 salaries
unlock blur

₹2.1 L/yr - ₹4 L/yr

Explore more salaries
Compare IMPACT Infotech with

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview