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CIEL HR Desktop Support Engineer 2 Interview Questions and Answers

Updated 21 May 2022

CIEL HR Desktop Support Engineer 2 Interview Experiences

1 interview found

Desktop Support Engineer 2 Interview Questions & Answers

user image Anonymous

posted on 21 May 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. ACTIVE DIRECTORY OFFICE 365 ADMIN NETWORK ANS ACCESS POINT CONFIGURATION
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need study for microsoft teams course

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Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Desktop Support Engineer 2 Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 12 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Desktop support Engineer
    • Add your answer
  • Q2. What is the working desktop supportEngineer
  • Ans. 

    A desktop support engineer is responsible for providing technical support to end-users for hardware, software, and networking issues.

    • Troubleshooting and resolving hardware and software issues

    • Installing and configuring computer systems

    • Setting up and maintaining network connections

    • Providing technical support to end-users via phone, email, or in person

    • Training end-users on new technologies or software applications

    • Answered by AI
    Add your answer
  • Q3. What the Quary and Issue resolv
  • Ans. 

    The query is the initial request for assistance from a user, and issue resolution involves identifying and fixing the problem to restore functionality.

    • Listen carefully to the user's query to understand the issue

    • Troubleshoot the problem by identifying possible causes

    • Implement solutions to resolve the issue

    • Test the solution to ensure functionality is restored

    • Answered by AI
    Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Desktop support Engineer
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Hardware software
    • Add your answer

Skills evaluated in this interview

Desktop Support Engineer 2 Interview Questions & Answers

IMPACT Infotech user image Anonymous

posted on 8 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is bsod error how to troubleshoot
  • Ans. 

    BSOD (Blue Screen of Death) error is a Windows operating system error that causes the system to crash and display a blue screen with error message.

    • BSOD error is a system error that occurs in Windows operating systems when a critical error is encountered, causing the system to crash.

    • To troubleshoot BSOD errors, start by noting down the error message displayed on the blue screen. This can provide clues to the cause of th...

    • Answered by AI
    Add your answer
  • Q2. Difference between domain and workgroup
  • Ans. 

    Domain is a centralized network where security policies are managed by a domain controller, while workgroup is a decentralized network where each computer manages its own security.

    • Domain is centralized, managed by a domain controller

    • Workgroup is decentralized, each computer manages its own security

    • Domain allows for centralized user authentication and management

    • Workgroup is simpler to set up and manage but lacks central...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need strong knowledge for operating system and outlook.

Skills evaluated in this interview

Desktop Support Engineer L1 and L2 Interview Questions & Answers

Team Lease user image Anonymous

posted on 17 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Congratulations
    • Add your answer
  • Q2. Troubleshooting network
    • Add your answer

Interview Preparation Tips

Topics to prepare for Team Lease Desktop Support Engineer L1 and L2 interview:
  • MS Office
  • Installation
Interview preparation tips for other job seekers - Strong basic configuration

Desktop Support Engineer Interview Questions & Answers

IMSI user image Anonymous

posted on 9 Sep 2021

I applied via LinkedIn and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why unable to increase salary in IMSI
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No any advice from my end.
Thank you for asking.

Desktop Support Engineer 2 Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 12 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Desktop support Engineer
    • Add your answer
  • Q2. What is the working desktop supportEngineer
  • Ans. 

    A desktop support engineer is responsible for providing technical support to end-users for hardware, software, and networking issues.

    • Troubleshooting and resolving hardware and software issues

    • Installing and configuring computer systems

    • Setting up and maintaining network connections

    • Providing technical support to end-users via phone, email, or in person

    • Training end-users on new technologies or software applications

    • Answered by AI
    Add your answer
  • Q3. What the Quary and Issue resolv
  • Ans. 

    The query is the initial request for assistance from a user, and issue resolution involves identifying and fixing the problem to restore functionality.

    • Listen carefully to the user's query to understand the issue

    • Troubleshoot the problem by identifying possible causes

    • Implement solutions to resolve the issue

    • Test the solution to ensure functionality is restored

    • Answered by AI
    Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Desktop support Engineer
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Hardware software
    • Add your answer

Skills evaluated in this interview

Desktop Support Engineer L1 and L2 Interview Questions & Answers

IMPACT Infotech user image Anonymous

posted on 4 Feb 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Details about you self and previous job and tell me about your family

Round 3 - Technical 

(2 Questions)

  • Q1. Roles and responsibilities
    • Add your answer
  • Q2. Working in desktop support Engineer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me more about system checking. Technical features dns,DHCP, domains, and ITunes process

Desktop Administrator Interview Questions & Answers

IMSI user image Anonymous

posted on 6 Jan 2021

I applied via Walk-in and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They are asking outlook configuration and OS Installation
    • Add your answer
  • Q2. Proxy server DNS server
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - T

Desktop Support Engineer 1 Interview Questions & Answers

Progressive Infovision user image Anonymous

posted on 30 Jan 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions computer related
    • Add your answer
Round 3 - Group Discussion 

Give a problem for troubleshooting

Interview Preparation Tips

Interview preparation tips for other job seekers - Level of Interview was moderate.

Desktop Support Engineer Interview Questions & Answers

IMPACT Infotech user image Anonymous

posted on 29 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. The first round has its myself and basic troubleshooting applications and related desktop issues.
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. He is asking for trouble shooting desktop issues and onsite managing infra structure related to Desktop.
    • Add your answer
  • Q2. How to installation of application and microsoft related issues. The application of clients using the application for our end the review.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge learn to skills and experience base to maintain to your infra .
More about working at CIEL HR

CIEL HR Interview FAQs

How many rounds are there in CIEL HR Desktop Support Engineer 2 interview?
CIEL HR interview process usually has 2 rounds. The most common rounds in the CIEL HR interview process are Resume Shortlist and Technical.

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