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Prochant Non Voice Process Associate Interview Questions and Answers
Prochant Non Voice Process Associate Interview Experiences
4 interviews found
I applied via LinkedIn and was interviewed in Aug 2024. There was 1 interview round.
(5 Questions)
- Q1. Self introduction.
- Q2. Say something nearly 5 mins to see your communication.
- Ans.
I will talk about my passion for helping others and how it drives me to excel in my work as a Non Voice Process Associate.
Discussing my background in customer service and how it has prepared me for this role
Explaining my strong communication skills and ability to work well in a team
Sharing examples of times when I have successfully resolved customer issues
Talking about my dedication to providing excellent service and e...
- Q3. They force you to Try for ar caller
- Q4. How do you commute to office since not provideing cab for mens.
- Ans.
I commute to office using public transportation such as bus or metro.
I use public transportation like bus or metro to commute to office.
I carpool with colleagues who live nearby.
I use a personal vehicle or bike for commuting.
I walk or cycle to office if it is nearby.
- Q5. They offer 14k ctc
Interview Preparation Tips
I went interview for non voice process at prochant First round we have group discussion they gave one topic OTT VS CINEMA .This is easy round if we speak something about ourselves then we speak about about the topic for 2 minutes they will shortlist us. If we didnt speak means they won't move us to next round.
(2 Questions)
- Q1. Why you choose prochant?
- Q2. Why you choose medical billing field?
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.
The general topic will be provided in the gd , and the specific topic assigned to our group was whether we prefer OTT platforms or theater and why you prefer it
Reasoning and logical thinking were questioned.
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
(6 Questions)
- Q1. Tell me about yourself
- Q2. Strengths and weakness
- Q3. Where do you see yourself in 5 years
- Q4. After BTech why you choose for voice/non voice process role?
- Q5. Any plans for going abroad?
- Q6. What do you know about us medical billing?
Gave me some numerical number series and alphabet series questions to solve. Also some other simple numerical logical questions.
Interview Preparation Tips
Express your interest in staying in the company(your stability).
Practice some logical mathematical questions.
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Non Voice Process Associate Interview Questions & Answers
Sutherland Healthcare Solutions
Anonymous
posted on 5 Aug 2024
I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.
(1 Question)
- Q1. Tell about your self
- Ans.
I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.
Graduated with a degree in Business Administration
Worked as a customer service representative for 2 years
Proficient in Microsoft Office Suite
Strong problem-solving skills
Excellent time management abilities
(1 Question)
- Q1. How do solve problem anger customer
- Ans.
Listen to the customer, stay calm, empathize, apologize, offer solutions, escalate if necessary.
Listen to the customer's concerns without interrupting
Stay calm and composed, do not take the anger personally
Empathize with the customer's situation and show understanding
Apologize for any inconvenience caused, even if it wasn't directly your fault
Offer solutions to address the customer's issue or concern
If unable to resolv...
Interview Preparation Tips
Non Voice Customer Service Executive Interview Questions & Answers
Athenahealth Technology
Anonymous
posted on 30 Jun 2023
I applied via Campus Placement
It is easy to crack and all question like basic math, reasoning
(2 Questions)
- Q1. Second round is face to face they ask question based upon our resume
- Q2. What is your hobbies and interest
Non Voice Process Associate Interview Questions & Answers
Sutherland Healthcare Solutions
Anonymous
posted on 15 Jun 2024
(1 Question)
- Q1. Memorable day talk the topic with fluency English without any grammatical mistakes
(2 Questions)
- Q1. What is Bpo?u choose bpo as a career
- Q2. Why u choose Sutherland?
Interview Preparation Tips
Non Voice Customer Care Executive Interview Questions & Answers
Sutherland Healthcare Solutions
Sandeep Reddy
posted on 25 Jul 2023
Selected
I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Choose a topic speak 1min
- Ans.
The importance of mental health in the workplace
Mental health affects productivity and overall well-being
Employers should provide resources and support for mental health
Creating a positive work environment can improve mental health
Examples: Employee assistance programs, flexible work hours, stress management workshops
- Q2. What understand customer support
- Ans.
Customer support involves assisting customers with their inquiries, issues, and concerns to ensure a positive experience.
Providing timely and accurate responses to customer inquiries
Resolving customer issues and complaints effectively
Offering guidance and assistance to customers in a friendly and professional manner
Ensuring customer satisfaction through excellent service
Listening actively to understand customer needs a
(2 Questions)
- Q1. Tell me something about your self
- Q2. Are u comfortable with night shift
NON Voice Process Interview Questions & Answers
Sutherland Healthcare Solutions
Anonymous
posted on 5 Jul 2023
I applied via Campus Placement
There will be a written assignment based on a given topic .
(2 Questions)
- Q1. Introduce yourself What are your strengths
- Q2. What was your recent challenging experience
NON Voice Interview Questions & Answers
Sutherland Healthcare Solutions
Anonymous
posted on 14 Apr 2022
I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.
(5 Questions)
- Q1. Share details of your previous job.
- Q2. What is your family background?
- Q3. Why should we hire you?
- Q4. What are your strengths and weaknesses?
- Q5. Tell me about yourself.
(2 Questions)
- Q1. Tell me about your self
- Q2. Asking questions what you mentioned in your resume
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Prochant Non Voice Process Associate Interview Process
based on 4 interviews
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