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Athenahealth Technology Non Voice Customer Service Executive Interview Questions and Answers

Updated 30 Jun 2023

Athenahealth Technology Non Voice Customer Service Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Aptitude Test 

It is easy to crack and all question like basic math, reasoning

Round 2 - One-on-one 

(2 Questions)

  • Q1. Second round is face to face they ask question based upon our resume
  • Q2. What is your hobbies and interest

Calpion Software Technologies

Be part of a company where work compliments life, not consumes it.

Interview questions from similar companies

Interview Preparation Tips

Round: Pre-placement offer
Experience: Each intern was assigned a individual project and mentor.
In the last week of internship there was project presentation and interview.
interview was easy .For me 50% of the questions were about project and some questions about algorithms and DBMS.
More emphasis was given to the quality of work on project.

General Tips: Working in company is complete different from working on course project. learning many new frameworks required for the project was really challenging.
Programming : Tree, Btree, Tries ..
Operating System: Memory Management
Networks: OSI model
DBMS : basics. they dint ask me any. Show case your interest in big data, servers and passion for technology
Skill Tips: Be confident, even if you don't know the exact answer don't give up tell your approaches to interviewer. some times they will also help you. Software Developer some question s you can ask are: what technologies do your company works on. how are freshers will be selected to different teams in the company.
Skills:
College Name: NIT Surathkal

I was interviewed before Mar 2021.

Round 1 - Video Call 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

This was a technical round with questions on DBMS.

  • Q1. What is data integrity?
  • Ans. 

    Data integrity refers to the accuracy, consistency, and reliability of data throughout its lifecycle.

    • Data integrity ensures that data is accurate and consistent in storage and transmission.

    • It involves maintaining the quality and reliability of data over time.

    • Methods for ensuring data integrity include checksums, encryption, and error detection codes.

    • Examples of data integrity violations include data corruption, unautho

  • Answered by AI
  • Q2. What is a trigger in the context of a database management system?
  • Ans. 

    A trigger is a special type of stored procedure that automatically executes when certain events occur in a database.

    • Triggers are used to enforce business rules, maintain data integrity, and automate repetitive tasks.

    • They can be triggered by INSERT, UPDATE, or DELETE operations on a table.

    • Examples of triggers include auditing changes to a table, updating related tables when a record is modified, or enforcing referential

  • Answered by AI
  • Q3. What is the difference between clustered and non-clustered indexes in a database management system?
  • Ans. 

    Clustered indexes physically order the data in the table, while non-clustered indexes do not.

    • Clustered indexes determine the physical order of data in the table, while non-clustered indexes do not.

    • A table can have only one clustered index, but multiple non-clustered indexes.

    • Clustered indexes are faster for retrieval of data, especially range queries, compared to non-clustered indexes.

    • Non-clustered indexes are stored se...

  • Answered by AI
Round 2 - Video Call 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

Technical interview round with questions on DBMS.

  • Q1. What is the difference between UNION and UNION ALL in SQL?
  • Ans. 

    UNION combines and removes duplicates, UNION ALL combines without removing duplicates.

    • UNION merges the result sets of two or more SELECT statements and removes duplicates.

    • UNION ALL merges the result sets of two or more SELECT statements without removing duplicates.

    • UNION is slower than UNION ALL as it involves removing duplicates.

    • Example: SELECT column1 FROM table1 UNION SELECT column1 FROM table2;

    • Example: SELECT column...

  • Answered by AI
  • Q2. What are the functions of a cursor in PL/SQL?
  • Ans. 

    A cursor in PL/SQL is used to retrieve and process multiple rows of data one at a time.

    • Allows iteration over a result set

    • Retrieves data row by row

    • Can be used to update or delete rows in a table

    • Must be declared, opened, fetched, and closed

  • Answered by AI
  • Q3. Write a SQL query to fetch the nth highest salary from a table.
  • Ans. 

    SQL query to fetch the nth highest salary from a table

    • Use the ORDER BY clause to sort salaries in descending order

    • Use the LIMIT clause to fetch the nth highest salary

  • Answered by AI
Round 3 - HR 

Round duration - 30 minutes
Round difficulty - Easy

This was a managerial round with typical behavioral problems.

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPACerner Corporation interview preparation:Topics to prepare for the interview - SQL, Database Management Systems, OOPS, DSA, System DesignTime required to prepare for the interview - 4 monthsInterview preparation tips for other job seekers

Tip 1 : Since this was a SQL post, I would suggest you to get the basics intact and try practicing few queries.
Tip 2 : Must do Previously asked Interview as well as Online Test Questions.
Tip 3 : Go through all the previous interview experiences from Codestudio and Leetcode.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction and last working profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication

Interview Questionnaire 

1 Question

  • Q1. Interviewer will ask general question. Related to experience. Every question in the form of why what when? As an example why do you want to join the compony, what do you expect from EXL, why should we hi...

Interview Preparation Tips

Interview preparation tips for other job seekers - EXL has a great reputation over NCR n in India. If you are coming here with casual behaviour then it is not for you. There are 5 rounds in interview. HR team examine each candidate very carefully. Whether candidate is serious for the job or not. They will identify if you show 1 single moment of casual behaviour. So my suggestion is if you have a goal if you want to acheive something in BPO industry then join EXL.

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Just screening about our job details
Round 3 - Technical 

(1 Question)

  • Q1. About previous job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz don’t join the organisation they can layoff at anytime

I applied via Recruitment Consultant and was interviewed in Feb 2020. There were 8 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. General questions related to your educational background.
  • Q2. Some questions that required common sense.
  • Q3. Any thing related to your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Self belief, confidence and never say die attitude,don't get desperate,u will get it.

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Based on resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About myself, my work experience and all
  • Q2. Asked about famliy background

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skill must be good.

Interview Questionnaire 

19 Questions

  • Q1. Introduce yourself
  • Ans. 

    I am a software developer with experience in Java and Python.

    • Proficient in Java and Python programming languages

    • Experience in developing web applications using Spring framework

    • Familiarity with database management systems such as MySQL and MongoDB

  • Answered by AI
  • Q2. Tell me more about your achievements
  • Ans. 

    I have achieved success in developing and implementing various software solutions.

    • Developed a web application that increased user engagement by 30%

    • Implemented a new feature that reduced system downtime by 50%

    • Created a mobile app that received 4.5-star rating on app stores

    • Led a team of developers to successfully complete a project within a tight deadline

  • Answered by AI
  • Q3. What sort of projects do you work on ?
  • Ans. 

    I work on a variety of projects ranging from web development to mobile app development.

    • Web development using HTML, CSS, JavaScript, and various frameworks such as React and Angular

    • Mobile app development for iOS and Android using Swift, Kotlin, and React Native

    • Database design and management using SQL and NoSQL databases such as MySQL and MongoDB

    • API development and integration using REST and GraphQL

    • Machine learning proje...

  • Answered by AI
  • Q4. What is the difference between a hardworker and a smartworker?
  • Ans. 

    A hardworker puts in more effort, while a smartworker works efficiently and effectively.

    • A hardworker may spend more time on a task, while a smartworker finds ways to complete it faster.

    • A hardworker may rely on brute force, while a smartworker uses their skills and knowledge to solve problems.

    • A hardworker may struggle with prioritization, while a smartworker knows how to focus on the most important tasks.

    • A hardworker ma...

  • Answered by AI
  • Q5. What makes you say that you are more of a developer than an analyst ?( I was asked for choice )
  • Q6. Why is Zuckerburg in news these days?
  • Ans. 

    Zuckerberg is in news due to Facebook's handling of user data and misinformation.

    • Facebook's role in the 2016 US Presidential election

    • Cambridge Analytica scandal

    • Testimony before US Congress

    • Ongoing debate on social media regulation

  • Answered by AI
  • Q7. Tell me about yourself
  • Ans. 

    I am a software developer with experience in Java and Python.

    • I have a Bachelor's degree in Computer Science.

    • I have worked on various projects involving web development and data analysis.

    • I am proficient in Java and Python programming languages.

    • I am a quick learner and enjoy working in a team environment.

  • Answered by AI
  • Q8. Which is your favourite project (among mentioned in resume) and why?
  • Ans. 

    My favorite project is the e-commerce website I developed for a local business.

    • I enjoyed working on the front-end design and user experience.

    • I implemented a secure payment gateway and order tracking system.

    • The website increased the business's online sales by 50%.

    • I received positive feedback from the client and their customers.

  • Answered by AI
  • Q9. OOPs concepts
  • Q10. Explain inheritance
  • Ans. 

    Inheritance is a mechanism in object-oriented programming where a new class is created by inheriting properties of an existing class.

    • Inheritance allows code reuse and promotes code organization.

    • The existing class is called the parent or superclass, and the new class is called the child or subclass.

    • The child class inherits all the properties and methods of the parent class and can also add its own unique properties and ...

  • Answered by AI
  • Q11. Difference between finally , finalize and final
  • Ans. 

    finally is a keyword used in try-catch block, finalize is a method in Object class, and final is a keyword used for declaring constants.

    • finally is used to execute a block of code after try-catch block

    • finalize is called by garbage collector before destroying an object

    • final is used to declare a constant variable or to make a class uninheritable

  • Answered by AI
  • Q12. Private vs final keyword in considerance with member functions in an application offered to the user
  • Ans. 

    Private keyword restricts access to member functions within the class while final keyword prevents overriding of functions.

    • Private keyword is used to hide the implementation details of a class from the user.

    • Final keyword is used to prevent the user from overriding a function in a subclass.

    • Using private and final keywords together can ensure that the implementation details of a class are not modified by the user.

  • Answered by AI
  • Q13. Write an interface
  • Ans. 

    An interface defines a set of methods that a class must implement.

    • An interface is declared using the 'interface' keyword.

    • All methods in an interface are public and abstract by default.

    • A class can implement multiple interfaces.

    • Interfaces can also extend other interfaces.

    • Example: public interface MyInterface { void myMethod(); }

  • Answered by AI
  • Q14. Difference between Abstract class and Interface
  • Ans. 

    Abstract class is a class with some implementation while Interface is a contract with no implementation.

    • Abstract class can have constructors while Interface cannot

    • Abstract class can have non-abstract methods while Interface cannot

    • A class can implement multiple interfaces but can only inherit from one abstract class

    • Abstract class is used when there is a need for common functionality among related classes while Interface...

  • Answered by AI
  • Q15. Inheritance types in Java
  • Ans. 

    Inheritance types in Java

    • Java supports single and multiple inheritance through classes and interfaces respectively

    • Single inheritance is when a class extends only one parent class

    • Multiple inheritance is when a class implements multiple interfaces

    • Java also supports hierarchical inheritance where multiple classes extend a single parent class

    • Java does not support multiple inheritance through classes to avoid the diamond pr

  • Answered by AI
  • Q16. Order of multiple catch blocks in a single try block in java. Will it compile if the general catch was before the specific one?
  • Ans. 

    Order of catch blocks in a try block in Java

    • Specific catch blocks should come before general catch blocks

    • If general catch block comes before specific catch block, it will result in a compile-time error

    • If multiple catch blocks are present, only the first matching catch block will be executed

  • Answered by AI
  • Q17. What do you know about Garbage collection
  • Ans. 

    Garbage collection is an automatic memory management process that frees up memory occupied by objects that are no longer in use.

    • Garbage collection is used in programming languages like Java, C#, and Python.

    • It helps prevent memory leaks and reduces the risk of crashes due to memory exhaustion.

    • Garbage collection works by identifying objects that are no longer in use and freeing up the memory they occupy.

    • There are differe...

  • Answered by AI
  • Q18. Write code for connecting a java application to the database
  • Ans. 

    Code for connecting a Java application to a database

    • Import the JDBC driver for the specific database

    • Create a connection object using the DriverManager class

    • Create a statement object to execute SQL queries

    • Execute the query and retrieve the results

    • Close the connection and release resources

  • Answered by AI
  • Q19. What is JSON?
  • Ans. 

    JSON stands for JavaScript Object Notation, a lightweight data interchange format.

    • JSON is used to transmit data between a server and a web application, as an alternative to XML.

    • It is easy to read and write for humans and easy to parse and generate for machines.

    • JSON is a text format that is completely language independent but uses conventions that are familiar to programmers of the C family of languages.

    • Example: {"name"

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: The test had 50 questions which were to be answered in 50 minutes. The test is not very difficult if you got basic skills in aptitude, but the most important thing is managing time. The level of difficulty was moderate.
Tips: Do not waste time on verbal questions which have a direct answer ( synonyms and antonyms) which you are not very sure of.
Just try making a smart guess when you have a doubt by elimination or something.
Duration: 50 minutes
Total Questions: 50

Round: HR Interview
Experience: I wouldn't say it went great but it was fine. I did not think I would clear it as for most of the questions the interviewer seemed disappointed and wanted more out of me.
Tips: Keep smiling.
Only put things which you are thorough about, in your resume.
The interviewer too doesn't know everything, so just be confident in whatever you say-the interviewer might get convinced.

Round: Technical Interview
Experience: The interviewer was really cool. He realized that I mostly work on java applications so he chose to ask me stuff related to that.
He didn't want me to know the answer well but just wanted me to approach to it, maybe think more.
He went through my resume back and forth and asked mostly about all my projects and their logic and how could I take them to the next level.
Tips: Be confident.
Its okay not to know any answer, just try giving it a shot in the approach.

Skills: Object Oriented Programming (OOP) Basics, Basics Of Machine Learning, Ability To Analyse, Ability To Think Of Creative Solutions, Ability To Think Beyond Boundaries, Ability To Convince, Database Management, Java Programming
College Name: Amrita School Of Engineering, Coimbatore
Funny Moments: I had mentioned Japanese as languages known in my resume. During the HR interview , I was asked to tell "How are you ?" in Japanese. I knew that the interviewer didn't know any of that language but I was a little scared to just tell anything.
You could try giving a shot in a similar situation :P

Skills evaluated in this interview

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Athenahealth Technology Interview FAQs

How many rounds are there in Athenahealth Technology Non Voice Customer Service Executive interview?
Athenahealth Technology interview process usually has 3 rounds. The most common rounds in the Athenahealth Technology interview process are Resume Shortlist, Aptitude Test and One-on-one Round.

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Athenahealth Technology Non Voice Customer Service Executive Interview Process

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