Athenahealth Technology Operations Analyst Interview Questions and Answers

After your clearing first round they will provide you SHL assessment link. You have to complete within the time. It have 5 sections namely English Grammar, Reasoning, Maths, Assay writing, Typing test. Very easy level questions.

Q1. Tell me about yourself?
Ans. 
Experienced Senior Executive Operations with a proven track record of optimizing processes and driving efficiency.
• Over 10 years of experience in operations management

• Successfully implemented cost-saving measures resulting in a 20% increase in profitability

• Led cross-functional teams to streamline workflows and improve productivity

• Strong background in strategic planning and project management
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Q2. Give me brief about your job role
Ans. 
Overseeing daily operations, managing staff, ensuring efficiency and productivity.
• Managing and coordinating daily operations

• Supervising staff and ensuring they meet performance goals

• Implementing strategies to improve efficiency and productivity

• Monitoring and analyzing operational metrics

• Collaborating with other departments to achieve organizational goals
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Q3. Willing to work in night shift?
Ans. 
Yes, I am willing to work in night shifts as required for the role.
• I am flexible with my working hours and understand the demands of the role.

• I have previous experience working night shifts and can adapt to the schedule.

• I prioritize the job requirements over personal preferences for working hours.
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Q4. Are you servicing notice period & what is your last working day?
Ans. 
Yes, I am currently serving my notice period which ends on [last working day].
• Yes, I am serving my notice period.

• My last working day is [date].
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Q5. Very easy questions asked by HR. Be confident and provide real information.
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Q1. Introduce yourself?
Ans. 
Experienced Senior Executive Operations with a proven track record of optimizing processes and driving efficiency.
• Over 10 years of experience in operations management

• Successfully implemented cost-saving initiatives resulting in 20% reduction in expenses

• Led cross-functional teams to streamline workflow and improve productivity
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Q2. What is your last job role?
Ans. 
I was the Director of Operations at a multinational technology company.
• Led a team of 50+ employees in managing day-to-day operations

• Implemented efficiency strategies to streamline processes and reduce costs

• Collaborated with cross-functional teams to ensure smooth operations

• Developed and monitored key performance indicators to track progress

• Managed vendor relationships and negotiated contracts
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Q3. Why you left your company?
Ans. 
Seeking new challenges and opportunities for growth.
• Desire for career advancement

• Limited opportunities for growth in previous company

• Seeking new challenges and experiences
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Q4. Why you want to join EXL?
Ans. 
I want to join EXL because of its reputation for innovation and growth in the industry.
• Excited about the opportunity to work for a company known for its innovative solutions

• Impressed by EXL's track record of growth and success in the industry

• Looking forward to contributing my skills and experience to a dynamic and forward-thinking organization
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Q5. Why should we hire you?
Ans. 
I have a proven track record of successfully leading operations teams, improving efficiency, and driving results.
• Extensive experience in operations management

• Strong leadership skills

• Track record of improving efficiency and driving results

• Ability to strategize and implement effective operational plans
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Q6. If you get better opportunity elsewhere, do you left EXL?
Ans. 
I am committed to my current role at EXL and would only consider leaving if the new opportunity aligns with my career goals and values.
• I am dedicated to my current role at EXL and would only consider leaving if the new opportunity offers significant growth potential.

• I would carefully evaluate the new opportunity to ensure it aligns with my career goals and values before making a decision.

• If the new opportunity provides...read more
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Q7. What is your last CTC & your expected CTC?
Ans. 
My last CTC was $150,000 and my expected CTC is $180,000.
• Last CTC: $150,000

• Expected CTC: $180,000
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Q8. If we hire you, in how many days you can join us?
Ans. 
I can join within 2 weeks of receiving the offer.
• I will need to provide a 2-week notice to my current employer.

• I may need some time to relocate if the position is in a different city.

• I will need to finalize any pending projects before leaving my current job.
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Assignment was around a copy editing task

Typing test and group discussion and face to face and manager round

Q1. Tell about ur self
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Q2. And family background
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There will be excel, coding, English and logic test

Q1. About yourself, experience, education background, passion
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Digital marketing

Q1. Digital marketing and operations
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Q1. Senior manager round
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Can AI replace Humans?

It was good test with great questions

Q1. What do you know about transaction monitoring
Ans. 
Transaction monitoring involves tracking and analyzing financial transactions to detect suspicious activities.
• Transaction monitoring is a process used by financial institutions to identify and prevent money laundering, fraud, and other illegal activities.

• It involves monitoring customer transactions in real-time or retrospectively to identify any unusual patterns or behaviors.

• Automated transaction monitoring systems use...read more
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Q2. Have you worked with any fintech before
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Q1. Salary expectations I Had
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Q2. What was my previous experience
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