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Athenahealth Technology Issue Resolution Analyst Interview Questions and Answers

Updated 30 May 2024

Athenahealth Technology Issue Resolution Analyst Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic aptitude test that is somewhat okay to be cleared by this round

Round 3 - Assignment 

Basic assignment of US healthcare terms and basic idea how US healthcare works

Round 4 - One-on-one 

(1 Question)

  • Q1. I had two manager rounds which occured one on one
Round 5 - One-on-one 

(4 Questions)

  • Q1. Us healthcare questions
  • Q2. Medicaid and Medicare
  • Q3. Denial management of claims
  • Q4. Contacts between insurances and providers
  • Ans. 

    Contacts between insurances and providers involve communication regarding coverage, claims, and billing.

    • Insurances and providers communicate to verify coverage for services

    • Providers submit claims to insurances for reimbursement

    • Insurances and providers discuss billing and payment issues

    • Contracts between insurances and providers outline terms of reimbursement

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Mcq type of questions

Round 3 - Assignment 

Email writting for a scenario

Round 4 - Face to face 

(1 Question)

  • Q1. With manager process related questions
Round 5 - HR 

(1 Question)

  • Q1. Questioned about company
Round 6 - Face to face 

(1 Question)

  • Q1. Another manager.. questioned about our company skills and all that

Issue Resolution Analyst Interview Questions Asked at Other Companies

Q1. Contacts between insurances and providers
Q2. Denial management of claims
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

General aptitude test
Verbal
Numerical
Non verbal

Round 3 - Technical 

(1 Question)

  • Q1. Basic question on the US Healthcare system? Diff between US healthcare and Indian healthcare system?
Round 4 - HR 

(2 Questions)

  • Q1. Why do you want to work for our company?
  • Q2. Strengths and weakness?

Interview Preparation Tips

Interview preparation tips for other job seekers - one day before the interview read about the US healthcare system.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Aptitude Test 

It was very simple. Just be cool and attend the interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Have strong knowledge about denial management.

Athenahealth Technology interview questions for designations

 Analyst

 (1)

 Integration Analyst

 (3)

 Operations Analyst

 (2)

 Senior Analyst

 (1)

 Product Support Analyst

 (1)

 Senior Medical Coding Analyst

 (1)

 Senior Clinical Quality Analyst

 (1)

 Business Analyst and Product Owner

 (1)

Interview Questionnaire 

1 Question

  • Q1. Tell me about your slef. Why did you choose this job. How much you expect for the position you applied. What is previous job and what did you do there.
  • Ans. Answer all with your experience.
  • Answered Anonymously

I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What do know about athena

Interview Preparation Tips

Interview preparation tips for other job seekers - F2F interview about 3 rounds

Issue Resolution Analyst Jobs at Athenahealth Technology

View all

Athenahealth Technology Interview FAQs

How many rounds are there in Athenahealth Technology Issue Resolution Analyst interview?
Athenahealth Technology interview process usually has 4 rounds. The most common rounds in the Athenahealth Technology interview process are Aptitude Test, Resume Shortlist and HR.
How to prepare for Athenahealth Technology Issue Resolution Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Athenahealth Technology. The most common topics and skills that interviewers at Athenahealth Technology expect are US Healthcare, Customer Service, AR Calling, Denial Management and Issue resolution.
What are the top questions asked in Athenahealth Technology Issue Resolution Analyst interview?

Some of the top questions asked at the Athenahealth Technology Issue Resolution Analyst interview -

  1. Contacts between insurances and provid...read more
  2. Denial management of cla...read more
  3. I had two manager rounds which occured one on ...read more

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Athenahealth Technology Issue Resolution Analyst Interview Process

based on 4 interviews

2 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
View more

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Athenahealth Technology Issue Resolution Analyst Salary
based on 208 salaries
₹3 L/yr - ₹7 L/yr
8% more than the average Issue Resolution Analyst Salary in India
View more details

Athenahealth Technology Issue Resolution Analyst Reviews and Ratings

based on 18 reviews

4.3/5

Rating in categories

4.3

Skill development

3.5

Work-life balance

4.0

Salary

4.5

Job security

4.5

Company culture

3.5

Promotions

4.0

Work satisfaction

Explore 18 Reviews and Ratings
Member Technical Staff
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₹9 L/yr - ₹24 L/yr

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₹3 L/yr - ₹7 L/yr

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