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Prochant Non Voice Process Associate Interview Questions and Answers

Updated 15 Jan 2025

Prochant Non Voice Process Associate Interview Experiences

4 interviews found

Non Voice Process Associate Interview Questions & Answers

user image Anonymous

posted on 20 Sep 2024

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Self introduction.
    • Add your answer
  • Q2. Say something nearly 5 mins to see your communication.
  • Ans. 

    I will talk about my passion for helping others and how it drives me to excel in my work as a Non Voice Process Associate.

    • Discussing my background in customer service and how it has prepared me for this role

    • Explaining my strong communication skills and ability to work well in a team

    • Sharing examples of times when I have successfully resolved customer issues

    • Talking about my dedication to providing excellent service and e...

    • Answered by AI
    View 1 more answer
  • Q3. They force you to Try for ar caller
    • Add your answer
  • Q4. How do you commute to office since not provideing cab for mens.
  • Ans. 

    I commute to office using public transportation such as bus or metro.

    • I use public transportation like bus or metro to commute to office.

    • I carpool with colleagues who live nearby.

    • I use a personal vehicle or bike for commuting.

    • I walk or cycle to office if it is nearby.

    • Answered by AI
    Add your answer
  • Q5. They offer 14k ctc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't waste your time they doo gost hireing. They ask strong communication for non voice process and they don't provide cab for mens it's not fair for a international company.

Non Voice Process Associate Interview Questions & Answers

user image Anonymous

posted on 15 Jan 2025

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response
Round 1 - Group Discussion 

I went interview for non voice process at prochant First round we have group discussion they gave one topic OTT VS CINEMA .This is easy round if we speak something about ourselves then we speak about about the topic for 2 minutes they will shortlist us. If we didnt speak means they won't move us to next round.

Round 2 - HR 

(2 Questions)

  • Q1. Why you choose prochant?
    • Add your answer
  • Q2. Why you choose medical billing field?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They took only experienced candidates.

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Non Voice Process Associate Interview Questions & Answers

user image Anonymous

posted on 10 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

The general topic will be provided in the gd , and the specific topic assigned to our group was whether we prefer OTT platforms or theater and why you prefer it

Round 2 - Aptitude Test 

Reasoning and logical thinking were questioned.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to go walk- in in prochant

Non Voice Process Associate Interview Questions & Answers

user image Anonymous

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Strengths and weakness
    • Add your answer
  • Q3. Where do you see yourself in 5 years
    • Add your answer
  • Q4. After BTech why you choose for voice/non voice process role?
    • Add your answer
  • Q5. Any plans for going abroad?
    • Add your answer
  • Q6. What do you know about us medical billing?
    • Add your answer
Round 2 - Aptitude Test 

Gave me some numerical number series and alphabet series questions to solve. Also some other simple numerical logical questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Sharpen your Communication if looking for voice process.
Express your interest in staying in the company(your stability).
Practice some logical mathematical questions.

Prochant interview questions for designations

 Process Associate

 (7)

 Senior Process Associate

 (6)

 Process Associate L1

 (1)

 Process Intern

 (1)

 Accounts Process Executive

 (1)

 Senior Associate

 (2)

 Accounts Receivable Associate

 (1)

 Associate Accounts Receivable Trainee

 (1)

Top trending discussions

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Interview Tips & Stories
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whimsicaldove
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Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
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Interview questions from similar companies

Non Voice Process Associate Interview Questions & Answers

Sutherland Healthcare Solutions user image Anonymous

posted on 5 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.

    • Graduated with a degree in Business Administration

    • Worked as a customer service representative for 2 years

    • Proficient in Microsoft Office Suite

    • Strong problem-solving skills

    • Excellent time management abilities

    • Answered by AI
    Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. How do solve problem anger customer
  • Ans. 

    Listen to the customer, stay calm, empathize, apologize, offer solutions, escalate if necessary.

    • Listen to the customer's concerns without interrupting

    • Stay calm and composed, do not take the anger personally

    • Empathize with the customer's situation and show understanding

    • Apologize for any inconvenience caused, even if it wasn't directly your fault

    • Offer solutions to address the customer's issue or concern

    • If unable to resolv...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak bold

Non Voice Customer Service Executive Interview Questions & Answers

Athenahealth Technology user image Anonymous

posted on 30 Jun 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Aptitude Test 

It is easy to crack and all question like basic math, reasoning

Round 2 - One-on-one 

(2 Questions)

  • Q1. Second round is face to face they ask question based upon our resume
    • Add your answer
  • Q2. What is your hobbies and interest
    • Add your answer

Non Voice Process Associate Interview Questions & Answers

Sutherland Healthcare Solutions user image Anonymous

posted on 15 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Tell about ur self 

(1 Question)

  • Q1. Memorable day talk the topic with fluency English without any grammatical mistakes
    • Add your answer
Round 2 - Talk about any topic for 2mins 

(2 Questions)

  • Q1. What is Bpo?u choose bpo as a career
    • Add your answer
  • Q2. Why u choose Sutherland?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good friendly interview.

Non Voice Process Associate Interview Questions & Answers

Sutherland Healthcare Solutions user image Anonymous

posted on 5 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.

    • Graduated with a degree in Business Administration

    • Worked as a customer service representative for 2 years

    • Proficient in Microsoft Office Suite

    • Strong problem-solving skills

    • Excellent time management abilities

    • Answered by AI
    Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. How do solve problem anger customer
  • Ans. 

    Listen to the customer, stay calm, empathize, apologize, offer solutions, escalate if necessary.

    • Listen to the customer's concerns without interrupting

    • Stay calm and composed, do not take the anger personally

    • Empathize with the customer's situation and show understanding

    • Apologize for any inconvenience caused, even if it wasn't directly your fault

    • Offer solutions to address the customer's issue or concern

    • If unable to resolv...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak bold

Voice Process Executive Interview Questions & Answers

Sutherland Healthcare Solutions user image Anonymous

posted on 31 Aug 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - One-on-one 

(2 Questions)

  • Q1. College memorable moments
  • Ans. 

    One of my college memorable moments was winning the inter-college debate competition.

    • Participating in various cultural events and winning prizes

    • Late-night study sessions with friends before exams

    • Attending college fests and concerts

    • Making lifelong friendships with classmates

    • Answered by AI
    Add your answer
  • Q2. Why you chose our company
  • Ans. 

    I chose your company because of its reputation for excellent customer service and growth opportunities.

    • Reputation for excellent customer service

    • Opportunities for growth and advancement

    • Positive reviews from current employees

    • Answered by AI
    Add your answer

Voice Process Executive Interview Questions & Answers

Sutherland Healthcare Solutions user image Anonymous

posted on 28 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Basic previous employement experience
    • Add your answer
More about working at Prochant

Prochant Interview FAQs

How many rounds are there in Prochant Non Voice Process Associate interview?
Prochant interview process usually has 1-2 rounds. The most common rounds in the Prochant interview process are Group Discussion, HR and Aptitude Test.
What are the top questions asked in Prochant Non Voice Process Associate interview?

Some of the top questions asked at the Prochant Non Voice Process Associate interview -

  1. Say something nearly 5 mins to see your communicati...read more
  2. What do you know about us medical billi...read more
  3. Why you choose medical billing fie...read more

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Interview Questions for Popular Designations

Prochant Non Voice Process Associate Interview Process

based on 4 interviews

Interview experience

2.8
  
Poor
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