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Prochant
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I applied via LinkedIn and was interviewed in Aug 2024. There was 1 interview round.
I will talk about my passion for helping others and how it drives me to excel in my work as a Non Voice Process Associate.
Discussing my background in customer service and how it has prepared me for this role
Explaining my strong communication skills and ability to work well in a team
Sharing examples of times when I have successfully resolved customer issues
Talking about my dedication to providing excellent service and e...
I commute to office using public transportation such as bus or metro.
I use public transportation like bus or metro to commute to office.
I carpool with colleagues who live nearby.
I use a personal vehicle or bike for commuting.
I walk or cycle to office if it is nearby.
I went interview for non voice process at prochant First round we have group discussion they gave one topic OTT VS CINEMA .This is easy round if we speak something about ourselves then we speak about about the topic for 2 minutes they will shortlist us. If we didnt speak means they won't move us to next round.
I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.
The general topic will be provided in the gd , and the specific topic assigned to our group was whether we prefer OTT platforms or theater and why you prefer it
Reasoning and logical thinking were questioned.
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
Gave me some numerical number series and alphabet series questions to solve. Also some other simple numerical logical questions.
Prochant interview questions for designations
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posted on 5 Aug 2024
I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.
I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.
Graduated with a degree in Business Administration
Worked as a customer service representative for 2 years
Proficient in Microsoft Office Suite
Strong problem-solving skills
Excellent time management abilities
Listen to the customer, stay calm, empathize, apologize, offer solutions, escalate if necessary.
Listen to the customer's concerns without interrupting
Stay calm and composed, do not take the anger personally
Empathize with the customer's situation and show understanding
Apologize for any inconvenience caused, even if it wasn't directly your fault
Offer solutions to address the customer's issue or concern
If unable to resolv...
posted on 30 Jun 2023
I applied via Campus Placement
It is easy to crack and all question like basic math, reasoning
posted on 15 Jun 2024
posted on 5 Aug 2024
I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.
I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.
Graduated with a degree in Business Administration
Worked as a customer service representative for 2 years
Proficient in Microsoft Office Suite
Strong problem-solving skills
Excellent time management abilities
Listen to the customer, stay calm, empathize, apologize, offer solutions, escalate if necessary.
Listen to the customer's concerns without interrupting
Stay calm and composed, do not take the anger personally
Empathize with the customer's situation and show understanding
Apologize for any inconvenience caused, even if it wasn't directly your fault
Offer solutions to address the customer's issue or concern
If unable to resolv...
posted on 31 Aug 2024
I applied via Walk-in
One of my college memorable moments was winning the inter-college debate competition.
Participating in various cultural events and winning prizes
Late-night study sessions with friends before exams
Attending college fests and concerts
Making lifelong friendships with classmates
I chose your company because of its reputation for excellent customer service and growth opportunities.
Reputation for excellent customer service
Opportunities for growth and advancement
Positive reviews from current employees
posted on 28 Aug 2024
based on 4 interviews
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