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Sutherland Healthcare Solutions Non Voice Process Associate Interview Questions and Answers

Updated 5 Aug 2024

Sutherland Healthcare Solutions Non Voice Process Associate Interview Experiences

2 interviews found

Non Voice Process Associate Interview Questions & Answers

user image Anonymous

posted on 5 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.

    • Graduated with a degree in Business Administration

    • Worked as a customer service representative for 2 years

    • Proficient in Microsoft Office Suite

    • Strong problem-solving skills

    • Excellent time management abilities

    • Answered by AI
    Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. How do solve problem anger customer
  • Ans. 

    Listen to the customer, stay calm, empathize, apologize, offer solutions, escalate if necessary.

    • Listen to the customer's concerns without interrupting

    • Stay calm and composed, do not take the anger personally

    • Empathize with the customer's situation and show understanding

    • Apologize for any inconvenience caused, even if it wasn't directly your fault

    • Offer solutions to address the customer's issue or concern

    • If unable to resolv...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak bold

Non Voice Process Associate Interview Questions & Answers

user image Anonymous

posted on 15 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Tell about ur self 

(1 Question)

  • Q1. Memorable day talk the topic with fluency English without any grammatical mistakes
    • Add your answer
Round 2 - Talk about any topic for 2mins 

(2 Questions)

  • Q1. What is Bpo?u choose bpo as a career
    • Add your answer
  • Q2. Why u choose Sutherland?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good friendly interview.

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Interview Tips & Stories
1w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Associate Interview Questions & Answers

Acuity Knowledge Partners user image Anonymous

posted on 17 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Questions about different types of primary and secondary offerings and some terminologies related to capital markets?
    • Add your answer

Senior Associate Interview Questions & Answers

Acuity Knowledge Partners user image Anonymous

posted on 18 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Technical questions, regarding the position I was interviewed for.
  • Ans. Always ask for JD from the HR when they first call you for the position. The job description will tell you what to prepare for. The interviewers are (for any company) non nonsense people (at least you should presume so) and are looking for precise answers.
    • Answered Anonymously
    Add your answer
  • Q2. Work history
  • Ans. Chronological, from latest down, clear and precise
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't say vague things, it will give an impression that you are making things up, while you don't know any thing about it.

Senior Associate Interview Questions & Answers

EXL Service user image

posted on 27 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. Reason for leaving last job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have self confidence should be must in any interview.

Senior Associate Interview Questions & Answers

EXL Service user image ashish kukreti

posted on 22 Oct 2020

Round 1 - Personal Interview 

(2 Questions)

  • Q1. Question were asked about profile?
    • Add your answer
  • Q2. Why do you want to join this organization ?
  • Ans. 

    I want to join this organization because of its strong reputation in the industry and its commitment to innovation and growth.

    • Strong reputation in the industry

    • Commitment to innovation and growth

    • Opportunities for career advancement

    • Positive company culture

    • Alignment with my values and career goals

    • Answered by AI
    Add your answer

Associate Interview Questions & Answers

EXL Service user image Anonymous

posted on 5 Sep 2020

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduction part reasoning aptitude and technical round related to pharma.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and go through reasoning aptitude and all and make technical part strong.

Associate Interview Questions & Answers

EXL Service user image Anonymous

posted on 5 Oct 2021

Interview Questionnaire 

1 Question

  • Q1. Basic Accounts related questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have basic and conceptual knowledge in Accounts

Associate Interview Questions & Answers

EXL Service user image Anonymous

posted on 5 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Regarding previous experience
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. How much Salary expectation
    • Add your answer
  • Q2. Are you Flexible in shifts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,Be Attentive , Be comfortable

Senior Associate Interview Questions & Answers

EXL Service user image Anonymous

posted on 3 Jun 2022

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Explan PV Ratio and difference between accrual and prepaid expense.
  • Ans. 

    PV ratio is the ratio of contribution to sales. Accrual expenses are recognized but not yet paid, while prepaid expenses are paid but not yet recognized.

    • PV ratio is calculated by dividing contribution by sales.

    • It helps in determining the break-even point and the impact of changes in sales volume on profit.

    • Accrual expenses are expenses that have been incurred but not yet paid, such as salaries or interest.

    • Prepaid expens...

    • Answered by AI
    View 1 more answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Journal entries related to sales return and accounts payable.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - A good conpamy to start with. Even though package is low, work quality, company is very motivating and supportive. You can develope your skills here.
More about working at Sutherland Healthcare Solutions

Sutherland Healthcare Solutions Interview FAQs

How many rounds are there in Sutherland Healthcare Solutions Non Voice Process Associate interview?
Sutherland Healthcare Solutions interview process usually has 2 rounds. The most common rounds in the Sutherland Healthcare Solutions interview process are HR and Behavioral.
What are the top questions asked in Sutherland Healthcare Solutions Non Voice Process Associate interview?

Some of the top questions asked at the Sutherland Healthcare Solutions Non Voice Process Associate interview -

  1. How do solve problem anger custo...read more
  2. Memorable day talk the topic with fluency English without any grammatical mista...read more

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Sutherland Healthcare Solutions Non Voice Process Associate Interview Process

based on 2 interviews

Interview experience

3
  
Average
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Sutherland Healthcare Solutions Non Voice Process Associate Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

3.5

Skill development

4.2

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

3.5

Promotions

5.0

Work satisfaction

Explore 2 Reviews and Ratings
Sutherland Healthcare Solutions Salaries in India
Senior Associate
392 salaries
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₹2 L/yr - ₹5.9 L/yr

Associate
259 salaries
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₹1.4 L/yr - ₹3.6 L/yr

Process Associate
139 salaries
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₹1.4 L/yr - ₹3.5 L/yr

Team Lead
135 salaries
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₹3.5 L/yr - ₹11.6 L/yr

Transaction Processing Associate
92 salaries
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₹1.8 L/yr - ₹3.6 L/yr

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