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Sutherland Healthcare Solutions Non Voice Customer Care Executive Interview Questions and Answers

Updated 25 Jul 2023

Sutherland Healthcare Solutions Non Voice Customer Care Executive Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Choose a topic speak 1min
  • Ans. 

    The importance of mental health in the workplace

    • Mental health affects productivity and overall well-being

    • Employers should provide resources and support for mental health

    • Creating a positive work environment can improve mental health

    • Examples: Employee assistance programs, flexible work hours, stress management workshops

  • Answered by AI
  • Q2. What understand customer support
  • Ans. 

    Customer support involves assisting customers with their inquiries, issues, and concerns to ensure a positive experience.

    • Providing timely and accurate responses to customer inquiries

    • Resolving customer issues and complaints effectively

    • Offering guidance and assistance to customers in a friendly and professional manner

    • Ensuring customer satisfaction through excellent service

    • Listening actively to understand customer needs a

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about your self
  • Q2. Are u comfortable with night shift

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About yourself
  • Q2. Short term goal and long term

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and related pirsed

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

asked in HGS
Q1. What is the voice and non voice processing and it roles ?
asked in HGS
Q2. How to d discuss about the customer care ?
asked in Amazon
Q3. What is responsibly as a customer care executive ?
Q4. While using social media are we getting knowledge or either we ar ... read more
asked in Foundever
Q5. Say about your life inspiration in 6 lines within 6 minutes witho ... read more

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's your favourite place and what would you like to change about it.
  • Q2. Hilly areas where herbs are grown should be legalized to get maximum benefit in term of financial and mental health of locals instead of mining, construction. Money could be used in for economy instead of ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Show confidence and be talkative with good or normal command on English.

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself ?
  • Q2. What was your last ctc?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why you left your last job?
  • Q3. Why you didn't try for ijp?

Interview Preparation Tips

Topics to prepare for EXL Service Customer Support Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - If you have alot of time to waste please go there. Very bad interview experience. They made us wait for 2 days .First day they made us wait for the entire day and then had the first round just introduce yourself and that interview took place in front of everyone sitting there. Totally unprofessional. They called us for the 2nd round on the 2nd day at 3pm and made us wait till 7 and then had the interview and still haven't got any reply if selected or not . They don't really care about the people coming there for interview so have alot of time to waste there.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self Brief Introduction
Round 2 - Behavioral 

(1 Question)

  • Q1. Moderate level Questions
Round 3 - Typing Test 

(1 Question)

  • Q1. Typing test Required Score 30

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Explan PV Ratio and difference between accrual and prepaid expense.
  • Ans. 

    PV ratio is the ratio of contribution to sales. Accrual expenses are recognized but not yet paid, while prepaid expenses are paid but not yet recognized.

    • PV ratio is calculated by dividing contribution by sales.

    • It helps in determining the break-even point and the impact of changes in sales volume on profit.

    • Accrual expenses are expenses that have been incurred but not yet paid, such as salaries or interest.

    • Prepaid expens...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Journal entries related to sales return and accounts payable.

Interview Preparation Tips

Interview preparation tips for other job seekers - A good conpamy to start with. Even though package is low, work quality, company is very motivating and supportive. You can develope your skills here.

Analyst Interview Questions & Answers

Nielsen user image Kedar Lele

posted on 18 Apr 2022

I applied via Campus Placement and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Brand Management

Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best for the interviews.

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Based on resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About myself, my work experience and all
  • Q2. Asked about famliy background

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skill must be good.

I applied via LinkedIn and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is esg? What is annual report
  • Ans. 

    ESG stands for Environmental, Social, and Governance. Annual report is a comprehensive report on a company's activities throughout the preceding year.

    • ESG refers to the three central factors in measuring the sustainability and ethical impact of an investment in a company or business.

    • Environmental factors include a company's impact on the environment, such as carbon emissions and waste management.

    • Social factors include a...

  • Answered by AI
  • Q2. Where do you see yourself in next 5 years?
  • Q3. Thats it. Nothing more

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, and study your education topics

Sutherland Healthcare Solutions Interview FAQs

How many rounds are there in Sutherland Healthcare Solutions Non Voice Customer Care Executive interview?
Sutherland Healthcare Solutions interview process usually has 3 rounds. The most common rounds in the Sutherland Healthcare Solutions interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in Sutherland Healthcare Solutions Non Voice Customer Care Executive interview?

Some of the top questions asked at the Sutherland Healthcare Solutions Non Voice Customer Care Executive interview -

  1. What understand customer supp...read more
  2. Choose a topic speak 1...read more

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Sutherland Healthcare Solutions Non Voice Customer Care Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Sutherland Healthcare Solutions Non Voice Customer Care Executive Reviews and Ratings

based on 2 reviews

3.0/5

Rating in categories

2.0

Skill development

3.1

Work-life balance

3.3

Salary

3.1

Job security

2.9

Company culture

3.0

Promotions

3.3

Work satisfaction

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