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based on 652 Reviews

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Sutherland Healthcare Solutions Non Voice Customer Care Executive Interview Questions and Answers

Updated 25 Jul 2023

Sutherland Healthcare Solutions Non Voice Customer Care Executive Interview Experiences

2 interviews found

Non Voice Customer Care Executive Interview Questions & Answers

user image Sandeep Reddy

posted on 25 Jul 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Choose a topic speak 1min
  • Ans. 

    The importance of mental health in the workplace

    • Mental health affects productivity and overall well-being

    • Employers should provide resources and support for mental health

    • Creating a positive work environment can improve mental health

    • Examples: Employee assistance programs, flexible work hours, stress management workshops

    • Answered by AI
    Add your answer
  • Q2. What understand customer support
  • Ans. 

    Customer support involves assisting customers with their inquiries, issues, and concerns to ensure a positive experience.

    • Providing timely and accurate responses to customer inquiries

    • Resolving customer issues and complaints effectively

    • Offering guidance and assistance to customers in a friendly and professional manner

    • Ensuring customer satisfaction through excellent service

    • Listening actively to understand customer needs a

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about your self
    • Add your answer
  • Q2. Are u comfortable with night shift
    • Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 7 Dec 2021

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About yourself
    • View 1 more answer
  • Q2. Short term goal and long term
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and related pirsed

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

asked in HGS
Q1. What is the voice and non voice processing and it roles ?
View answer (1)
asked in HGS
Q2. How to d discuss about the customer care ?
View answer (1)
asked in Amazon
Q3. What is responsibly as a customer care executive ?
View answers (2)
asked in Concentrix Corporation
Q4. While using social media are we getting knowledge or either we ar ... read more
View answer (1)
asked in Foundever
Q5. Say about your life inspiration in 6 lines within 6 minutes witho ... read more
View answer (1)
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Top trending discussions

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Interview Tips & Stories
2w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 17 Jun 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's your favourite place and what would you like to change about it.
    • Add your answer
  • Q2. Hilly areas where herbs are grown should be legalized to get maximum benefit in term of financial and mental health of locals instead of mining, construction. Money could be used in for economy instead of ...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Show confidence and be talkative with good or normal command on English.

Customer Support Executive Interview Questions & Answers

EXL Service user image khushu Pardeshi

posted on 25 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self Brief Introduction
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Moderate level Questions
    • Add your answer
Round 3 - Typing Test 

(1 Question)

  • Q1. Typing test Required Score 30
    • Add your answer

Customer Support Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 19 Aug 2022

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself ?
    • Add your answer
  • Q2. What was your last ctc?
    • Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Why you left your last job?
    • Add your answer
  • Q3. Why you didn't try for ijp?
    • Add your answer

Interview Preparation Tips

Topics to prepare for EXL Service Customer Support Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - If you have alot of time to waste please go there. Very bad interview experience. They made us wait for 2 days .First day they made us wait for the entire day and then had the first round just introduce yourself and that interview took place in front of everyone sitting there. Totally unprofessional. They called us for the 2nd round on the 2nd day at 3pm and made us wait till 7 and then had the interview and still haven't got any reply if selected or not . They don't really care about the people coming there for interview so have alot of time to waste there.

Analyst Interview Questions & Answers

Kantar user image Anonymous

posted on 8 Aug 2021

I applied via Company Website and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic: Tell me about yourself, movie story
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get into this shit

Senior Associate Interview Questions & Answers

EXL Service user image

posted on 27 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. Reason for leaving last job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have self confidence should be must in any interview.

Senior Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 11 Mar 2020

I applied via Recruitment Consultant and was interviewed in Feb 2020. There were 8 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. General questions related to your educational background.
    • View 2 more answers
  • Q2. Some questions that required common sense.
    • Add your answer
  • Q3. Any thing related to your previous job.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self belief, confidence and never say die attitude,don't get desperate,u will get it.

Associate Interview Questions & Answers

EXL Service user image Anonymous

posted on 5 Sep 2020

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduction part reasoning aptitude and technical round related to pharma.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and go through reasoning aptitude and all and make technical part strong.

Associate Interview Questions & Answers

EXL Service user image Anonymous

posted on 5 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Regarding previous experience
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. How much Salary expectation
    • Add your answer
  • Q2. Are you Flexible in shifts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,Be Attentive , Be comfortable
More about working at Sutherland Healthcare Solutions

Sutherland Healthcare Solutions Interview FAQs

How many rounds are there in Sutherland Healthcare Solutions Non Voice Customer Care Executive interview?
Sutherland Healthcare Solutions interview process usually has 3 rounds. The most common rounds in the Sutherland Healthcare Solutions interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in Sutherland Healthcare Solutions Non Voice Customer Care Executive interview?

Some of the top questions asked at the Sutherland Healthcare Solutions Non Voice Customer Care Executive interview -

  1. What understand customer supp...read more
  2. Choose a topic speak 1...read more

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Sutherland Healthcare Solutions Interviews By Designations

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Sutherland Healthcare Solutions Non Voice Customer Care Executive Interview Process

based on 1 interview

Interview experience

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Average
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Sutherland Healthcare Solutions Non Voice Customer Care Executive Reviews and Ratings

based on 2 reviews

3.0/5

Rating in categories

2.0

Skill development

3.1

Work-life balance

3.3

Salary

3.1

Job security

2.9

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 2 Reviews and Ratings
Sutherland Healthcare Solutions Salaries in India
Senior Associate
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₹2 L/yr - ₹5.6 L/yr

Associate
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₹1.4 L/yr - ₹3.6 L/yr

Process Associate
139 salaries
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₹1.4 L/yr - ₹3.5 L/yr

Team Lead
135 salaries
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₹3.5 L/yr - ₹11.6 L/yr

Transaction Processing Associate
92 salaries
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₹1.8 L/yr - ₹3.6 L/yr

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