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PolicyBazaar Customer Service Representative Interview Questions and Answers
Updated
16 Oct 2024
PolicyBazaar Customer Service Representative Interview Experiences
1 interview found
Interview experience
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
Round 1 - HR
(2 Questions)
- Q1. First question that my HR asked was do you speak Marathi? How many languages you know! What is your salary expectations.
- Q2. In 2nd round HR asking me for gaps in my cv! But he forgot that I'm fresher!
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - First of all if you have done a computer Science then don't go for interview!
There are higher chances that you not get selected even answering all questions of HR.
They are only hiring for Bcom and Mcom candidates!
But if you still want to go for interview then it's your choice!
There are higher chances that you not get selected even answering all questions of HR.
They are only hiring for Bcom and Mcom candidates!
But if you still want to go for interview then it's your choice!
Customer Service Representative Jobs at PolicyBazaar
Top trending discussions
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Job/Referrals
1w
a data analyst
Referral Request : Serving notice period
Hi everyone,
I am a data analyst with 2.5 yeo currently serving notice period and looking for opportunities but unfortunately not getting much calls lately.
I am attaching my CV below any help is much appreciated.
Thanks for your time and consideration.
Skill set : SQL, Python, power Bi, data science.
Got a question about PolicyBazaar?
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Interview questions from similar companies
Customer Service Representative Interview Questions & Answers
Amazon
Anonymous
posted on 19 Jun 2024
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Job Fair and was interviewed in May 2024. There were 2 interview rounds.
Round 1 - One-on-one
(2 Questions)
- Q1. What do you want to work for our company?
- Ans. I'm excited about working for this company because of its excellent reputation in the industry. I believe that working for well respect and established organisation will give me access to opportunities and experience that will help me grow my career.
- Q2. Why do you want this job?
- Ans. I am applying for this job because I believe it offers the perfect opportunity for me to utilizes my skills and experience to contribute effectively.
Answered
Anonymously
Add your answer
Answered
Anonymously
Add your answer
Round 2 - One-on-one
(2 Questions)
- Q1. Why do you want this?
- Ans. I am genuinely excited about this job because it aligns perfectly with my career aspirations and personal interest.
- Q2. What are your greatest strengths?
- Ans. My greatest strengths is my ability to exel in highly pressurized situation.
Answered
Anonymously
Add your answer
Answered
Anonymously
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always help our coustomer and always keep your customers happy
Customer Service Representative Interview Questions & Answers
Amazon
Saad khan
posted on 18 Sep 2023
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test
Interview begins with Assessment test. They check your grammar and ability to think.
Round 3 - HR
(1 Question)
- Q1. Ask basic questions. Like tell me something about yourself. Your experience and all
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Applied for Amazon domestic process and got hired.
Interview process was not very difficult i would say. Hiring process begins with the assessment test. First you need to pass the test, they ask some fill in the blanks and then there was a secttion to rewrite the sentence in your own words and all that grammar stuff. Once you are done with the test you will get the of HR after few days.
Interview process was not very difficult i would say. Hiring process begins with the assessment test. First you need to pass the test, they ask some fill in the blanks and then there was a secttion to rewrite the sentence in your own words and all that grammar stuff. Once you are done with the test you will get the of HR after few days.
Customer Service Representative Interview Questions & Answers
Flipkart
Anonymous
posted on 6 Apr 2022
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(4 Questions)
- Q1. Why should we hire you?
- Q2. What are your salary expectations?
- Q3. What is your family background?
- Q4. Tell me about yourself.
Add your answer
Add your answer
Add your answer
Add your answer
Round 3 - Group Discussion
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 4 - Aptitude Test
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident nd postive all the best
Customer Service Representative Interview Questions & Answers
JustDial
Anonymous
posted on 28 Mar 2022
Round 1 - Aptitude Test
Easy
Round 2 - Case Study
Easy
Round 3 - HR
(4 Questions)
- Q1. Why should we hire you?
- Q2. Where do you see yourself in 5 years?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You can crack easily this interview
Customer Service Representative Interview Questions & Answers
Flipkart
Anonymous
posted on 20 Apr 2021
Interview Questionnaire
3 Questions
- Q1. First thing u will be asked is to introduce yourself
- Q2. They will ask you to speak 4-5 lines on any random topic just to check the communication skills
- Q3. And then after things related to customer service just like what is empathy and how to handle the irate customers
View 2 more amswers
Add your answer
Add your answer
Customer Service Representative Interview Questions & Answers
Zomato
Anonymous
posted on 19 Feb 2021
Interview Questionnaire
2 Questions
- Q1. What is your expected salary??
- Q2. My expected salary lies around the experience and current market value .
Add your answer
Add your answer
Customer Service Representative Interview Questions & Answers
Amazon
Anonymous
posted on 20 Jan 2021
I applied via Naukri.com
Interview Questionnaire
1 Question
- Q1. Logical, English, typing test.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be prepared for English advanced level.
Customer Service Representative Interview Questions & Answers
Amazon
Anonymous
posted on 20 Jun 2017
I was interviewed in Jan 2017.
Interview Questionnaire
2 Questions
- Q1. Are you comfortable with night shift?
- Ans.
Yes
I am comfortable with night shifts and have prior experience working during those hours.
I understand the importance of being available to assist customers at any time, including during the night.
I am adaptable and can easily adjust my sleep schedule to accommodate night shifts.
I am aware that night shifts may involve handling more challenging customer situations and I am prepared for that.
I am committed to providing...
- Q2. Where do you yourself after 5 years?
Answered by
AI
View 1 more amswer
Add your answer
Interview Preparation Tips
Round: Group Discussion
Experience: There were 15 groups each included 7 persons. Each person was given time to speak individually. After this round there were almost 150 students were selected.
Tips: 1. Fluency should be good.
2. Knowledge about the topic.
Duration: 15 minutes
Round: HR Interview
Experience: There was only one person asking questions. He was keenly watching your confidence and your mindset about selection in company.
Tips: 1. You should be confident enough to answer answers.
College Name: Ajay Kumar Garg Engineering College, Ghaziabad
Experience: There were 15 groups each included 7 persons. Each person was given time to speak individually. After this round there were almost 150 students were selected.
Tips: 1. Fluency should be good.
2. Knowledge about the topic.
Duration: 15 minutes
Round: HR Interview
Experience: There was only one person asking questions. He was keenly watching your confidence and your mindset about selection in company.
Tips: 1. You should be confident enough to answer answers.
College Name: Ajay Kumar Garg Engineering College, Ghaziabad
Interview Preparation Tips
Round: Group Discussion
Experience: IT WAS FANTASTIC MOMENT OF MY LIFEE BECAUSE THAT WAS THE FIRST TIME I HAVE BEEN TO A PROPER MNC.
I WAS TENSE ACTUALLY BECAUSE THEY WANTED TO GIVE ME AN OPPORTUNITY TO WORK WITH THEM AFTER CHECKING MY COMMUNICATION SKILLS.
IT WAS A MEETING WITH CUSTOMER SERVICE MANAGER ONE MR. DHEERAJ SINGH
I SAID IF TIME WAS IN MY HANDS I WOULD LIKE TO STUDY FURTHER WHICH I COULD NOT FOR SOME PERSONAL REASONS
Tips: BE CLEAR ON WHAT IS BEING QUESTIONED CHECK WITH THE PERSON IF YOU ARE NOT CLEAR ABOUT WHAT IS ASKED
Duration: 1 hour 5 minutes
Round: Test
Experience: THE PERSONAL INTRODUCTION ROUND WILL BE IN GENERAL ABOUT YOUR PREVIOUS COMPANY ITS ROLES AND THE REASON FOR LEAVING .
HR ROUND THEY WILL CONFIRM IF YOU ARE SELECTED OR NOT AND THEN THEY WILL ASK YOU TO SUBMIT DOCUMENTS
Tips: PROVIDE ONLY DOCUMENTS WHICH ARE NOT FAKE
Duration: 1 hour 5 minutes
Total Questions: 10
Round: DOCUMENT COLLECTION
Experience: THEY WILL GIVE YOU A CHECKLIST OF ALL THE DOCUMENTS TO BE PROVIDED
Tips: PROVIDING FAKE DOCUMENTS WILL ONLY LAND YOU UP IN PROBLEMS SO BE GENUINE
Round: HR ROUND
Experience: HR WILL CONFIRM THE SALARY AND DATE OF JOINING
Experience: IT WAS FANTASTIC MOMENT OF MY LIFEE BECAUSE THAT WAS THE FIRST TIME I HAVE BEEN TO A PROPER MNC.
I WAS TENSE ACTUALLY BECAUSE THEY WANTED TO GIVE ME AN OPPORTUNITY TO WORK WITH THEM AFTER CHECKING MY COMMUNICATION SKILLS.
IT WAS A MEETING WITH CUSTOMER SERVICE MANAGER ONE MR. DHEERAJ SINGH
I SAID IF TIME WAS IN MY HANDS I WOULD LIKE TO STUDY FURTHER WHICH I COULD NOT FOR SOME PERSONAL REASONS
Tips: BE CLEAR ON WHAT IS BEING QUESTIONED CHECK WITH THE PERSON IF YOU ARE NOT CLEAR ABOUT WHAT IS ASKED
Duration: 1 hour 5 minutes
Round: Test
Experience: THE PERSONAL INTRODUCTION ROUND WILL BE IN GENERAL ABOUT YOUR PREVIOUS COMPANY ITS ROLES AND THE REASON FOR LEAVING .
HR ROUND THEY WILL CONFIRM IF YOU ARE SELECTED OR NOT AND THEN THEY WILL ASK YOU TO SUBMIT DOCUMENTS
Tips: PROVIDE ONLY DOCUMENTS WHICH ARE NOT FAKE
Duration: 1 hour 5 minutes
Total Questions: 10
Round: DOCUMENT COLLECTION
Experience: THEY WILL GIVE YOU A CHECKLIST OF ALL THE DOCUMENTS TO BE PROVIDED
Tips: PROVIDING FAKE DOCUMENTS WILL ONLY LAND YOU UP IN PROBLEMS SO BE GENUINE
Round: HR ROUND
Experience: HR WILL CONFIRM THE SALARY AND DATE OF JOINING
PolicyBazaar Interview FAQs
How many rounds are there in PolicyBazaar Customer Service Representative interview?
PolicyBazaar interview process usually has 1 rounds. The most common rounds in the PolicyBazaar interview process are HR.
How to prepare for PolicyBazaar Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at PolicyBazaar. The most common topics and skills that interviewers at PolicyBazaar expect are B2B Sales, B2C Sales, CSE, Customer Handling and Customer Service.
What are the top questions asked in PolicyBazaar Customer Service Representative interview?
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