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Flipkart Customer Service Representative Interview Questions and Answers
Flipkart Customer Service Representative Interview Experiences
2 interviews found
Anonymous
(4 Questions)
- Q1. Why should we hire you?
- Q2. What are your salary expectations?
- Q3. What is your family background?
- Q4. Tell me about yourself.
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. First thing u will be asked is to introduce yourself
- Q2. They will ask you to speak 4-5 lines on any random topic just to check the communication skills
- Q3. And then after things related to customer service just like what is empathy and how to handle the irate customers
Interview questions from similar companies
Interview Questionnaire
1 Question
- Q1. Only Self introduction
Interview Preparation Tips
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself.
- Q2. Why Customer service?
- Ans.
Customer service allows me to help and support customers, ensuring their satisfaction and building strong relationships.
I enjoy interacting with people and solving their problems.
Customer service allows me to use my communication and problem-solving skills.
I find fulfillment in providing excellent service and exceeding customer expectations.
Building strong relationships with customers leads to loyalty and repeat busine...
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. The first round was telephonic round, in which you have to give your introduction and then they will ask whether you know excel or not. Second round was video interview they asked from my resume from my i...
- Q2. One question was how will you add new seller to Im.
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.
Typing test will be there where they check our tying speed..
(3 Questions)
- Q1. Email writing will be there to know about your vocabulary.. Self introduction will be there with manager.
- Q2. Self introduction previous experience if any
- Q3. Why should we hire you?
Interview Preparation Tips
Ayon Modak
I appeared for an interview before May 2016.
Interview Questionnaire
1 Question
- Q1. Why should I hire you ?
- Ans.
I have a proven track record of successfully leading teams, driving growth, and exceeding targets.
I have over 10 years of experience in senior leadership roles.
I have consistently delivered results and exceeded targets in my previous roles.
I have a strong strategic mindset and have successfully led teams through periods of change and growth.
I am a strong communicator and relationship builder, able to collaborate effect...
Interview Preparation Tips
Experience: Everybody shared their own views on the topic
Tips: You should initiate the discussion before anyone starts or if you don't have any idea about the topic then you note down points shared by others and give conclusion by mixing all the points you noted
Duration: 10 hours
Round: HR Interview
Experience: Told positives about myself
Tips: Refer to the jd
Skills: Communication, Leadership Skills
I appeared for an interview before Mar 2021.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Last year experience
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Nov 2018. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself.
- Q2. What drives you to be in the field of Customer service & operations?
- Q3. Why do you feel that you are the right choice for this job?
- Q4. Communication is a crucial part of this job. How much you are comfortable with that.?
Interview Preparation Tips
2. Answer with confidence.
3. Try to relate the answers with your real life situations.
4. Well groomed Look
5. Have a Positive Body language.
I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...
- Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...
Interview Preparation Tips
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Flipkart Customer Service Representative Interview Process
based on 2 interviews
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Flipkart Customer Service Representative Reviews and Ratings
based on 3 reviews
Rating in categories
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