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PolicyBazaar Customer Service Representative Interview Questions and Answers
PolicyBazaar Customer Service Representative Interview Experiences
1 interview found
Anonymous
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
Interview Preparation Tips
There are higher chances that you not get selected even answering all questions of HR.
They are only hiring for Bcom and Mcom candidates!
But if you still want to go for interview then it's your choice!
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I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Introduction about your self? First of all need your concentration and need you pay of attention and way of speaking and behaviour..second one is communication...tell about your past present And future li...
- Q2. How many years you going to work?
- Q3. Salary expectations and which platform ready to work
- Q4. Spot conversation with customer and between you
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. How to clear interview online??
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Oct 2019. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What is your biggest strength
- Q2. My biggest strength is that I am capable enough to adapt the ambiance, I can fit myself in an ambiance without many difficultly and hence I become good learner
- Q3. Where do you see yourself after 5 years
- Q4. I see myself in a position where I can make adequate usage of my skills which gives me feel of success as for me success is the satisfactory feeling of minimal wastage of skills with maximum output
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Aptitude, grammar, personal infofmation
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. General questions like introduce myself and what I feel about doing this job
Interview Preparation Tips
I applied via Company Website and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Preparation Tips
- Hindi Typing
Plan ahead
Get resume and cover letter help
Use all job search resources
Customize your resume
Search companies
Apply with confidence
Schedule international interviews
I appeared for an interview in Jul 2017.
Interview Questionnaire
1 Question
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced customer service professional with a passion for helping others.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers with patience and empathy
Proficient in using CRM software and resolving customer issues efficiently
Interview Preparation Tips
Experience: After fluently starting the answer; was interrupted by 3rd person calling interviewer, she spoke with him for half an hour making my courage and preparation melt into boredom and awkwardness.
The interview went whole while she was working on other tasks simultaneously
Tips: Dont leave interest at such situations and feel relaxed
Skills: Ability To Analyse, Ability To Convince, Ability To Handle Situations, Ability To Solve All The Questions
Palguna Priya
Interview Questionnaire
2 Questions
- Q1. Why would you like to join our company
- Ans.
I am excited to join your company because of its reputation for excellent customer service and commitment to employee development.
I have researched your company and am impressed by the positive reviews from customers and employees alike.
I am excited about the opportunity to work with a team that values collaboration and innovation.
I am confident that I can contribute to the company's success by utilizing my strong comm...
- Q2. Online versant
Interview Preparation Tips
Experience: The test was all about how well you understand and write the English language as the company totally depends on the retail process, their high requirement was on the language understandability.
Tips: There are no much tips, Just be good with the English language.
Duration: 60 minutes
Round: Interview
Experience: I spoke about how well the company is doing in the present state and also few great achievements of the company.
Tips: Know about the company well before you attend any interview.
Round: Interview
Experience: The versant exam was of 6 rounds which was all about the communication skills and spontaneous answers to the question given ending with a specified length Email writing.
Skill Tips: Be good at communicating with the people around and also with good clever answers when asked.
Skills: Communication skills
College Name: Nalla Malla Reddy Engineering College
I appeared for an interview before May 2016.
Interview Preparation Tips
Experience: My resumed was up to date. And selected for next round of interview
Round: Group Discussion
Experience: They ask questions. Why u choose amazone as career
Duration: 5 minutes
College Name: Banarsidas Chandiwala Institute of Hotel Management & Catering Technology
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