Amazon Customer Service Representative Interview Questions and Answers

Interview preparation tips for other job seekers - Always help our coustomer and always keep your customers happy

Interview preparation tips for other job seekers - Applied for Amazon domestic process and got hired.
Interview process was not very difficult i would say. Hiring process begins with the assessment test. First you need to pass the test, they ask some fill in the blanks and then there was a secttion to rewrite the sentence in your own words and all that grammar stuff. Once you are done with the test you will get the of HR after few days.

Interview preparation tips for other job seekers - Be prepared for English advanced level.

Round: Group Discussion
Experience: IT WAS FANTASTIC MOMENT OF MY LIFEE BECAUSE THAT WAS THE FIRST TIME I HAVE BEEN TO A PROPER MNC.

I WAS TENSE ACTUALLY BECAUSE THEY WANTED TO GIVE ME AN OPPORTUNITY TO WORK WITH THEM AFTER CHECKING MY COMMUNICATION SKILLS.

IT WAS A MEETING WITH CUSTOMER SERVICE MANAGER ONE MR. DHEERAJ SINGH

I SAID IF TIME WAS IN MY HANDS I WOULD LIKE TO STUDY FURTHER WHICH I COULD NOT FOR SOME PERSONAL REASONS
Tips: BE CLEAR ON WHAT IS BEING QUESTIONED CHECK WITH THE PERSON IF YOU ARE NOT CLEAR ABOUT WHAT IS ASKED
Duration: 1 hour 5 minutes

Round: Test
Experience: THE PERSONAL INTRODUCTION ROUND WILL BE IN GENERAL ABOUT YOUR PREVIOUS COMPANY ITS ROLES AND THE REASON FOR LEAVING .

HR ROUND THEY WILL CONFIRM IF YOU ARE SELECTED OR NOT AND THEN THEY WILL ASK YOU TO SUBMIT DOCUMENTS
Tips: PROVIDE ONLY DOCUMENTS WHICH ARE NOT FAKE
Duration: 1 hour 5 minutes
Total Questions: 10

Round: DOCUMENT COLLECTION
Experience: THEY WILL GIVE YOU A CHECKLIST OF ALL THE DOCUMENTS TO BE PROVIDED
Tips: PROVIDING FAKE DOCUMENTS WILL ONLY LAND YOU UP IN PROBLEMS SO BE GENUINE

Round: HR ROUND
Experience: HR WILL CONFIRM THE SALARY AND DATE OF JOINING