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JustDial Customer Service Representative Interview Questions and Answers
JustDial Customer Service Representative Interview Experiences
1 interview found
Easy
Easy
(4 Questions)
- Q1. Why should we hire you?
- Q2. Where do you see yourself in 5 years?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
Interview questions from similar companies
Interview Preparation Tips
Experience: IT WAS FANTASTIC MOMENT OF MY LIFEE BECAUSE THAT WAS THE FIRST TIME I HAVE BEEN TO A PROPER MNC.
I WAS TENSE ACTUALLY BECAUSE THEY WANTED TO GIVE ME AN OPPORTUNITY TO WORK WITH THEM AFTER CHECKING MY COMMUNICATION SKILLS.
IT WAS A MEETING WITH CUSTOMER SERVICE MANAGER ONE MR. DHEERAJ SINGH
I SAID IF TIME WAS IN MY HANDS I WOULD LIKE TO STUDY FURTHER WHICH I COULD NOT FOR SOME PERSONAL REASONS
Tips: BE CLEAR ON WHAT IS BEING QUESTIONED CHECK WITH THE PERSON IF YOU ARE NOT CLEAR ABOUT WHAT IS ASKED
Duration: 1 hour 5 minutes
Round: Test
Experience: THE PERSONAL INTRODUCTION ROUND WILL BE IN GENERAL ABOUT YOUR PREVIOUS COMPANY ITS ROLES AND THE REASON FOR LEAVING .
HR ROUND THEY WILL CONFIRM IF YOU ARE SELECTED OR NOT AND THEN THEY WILL ASK YOU TO SUBMIT DOCUMENTS
Tips: PROVIDE ONLY DOCUMENTS WHICH ARE NOT FAKE
Duration: 1 hour 5 minutes
Total Questions: 10
Round: DOCUMENT COLLECTION
Experience: THEY WILL GIVE YOU A CHECKLIST OF ALL THE DOCUMENTS TO BE PROVIDED
Tips: PROVIDING FAKE DOCUMENTS WILL ONLY LAND YOU UP IN PROBLEMS SO BE GENUINE
Round: HR ROUND
Experience: HR WILL CONFIRM THE SALARY AND DATE OF JOINING
Customer Service Representative Interview Questions & Answers
Amazon
Anonymous
posted on 20 Jun 2017
I appeared for an interview in Jan 2017.
Interview Questionnaire
2 Questions
- Q1. Are you comfortable with night shift?
- Ans.
Yes
I am comfortable with night shifts and have prior experience working during those hours.
I understand the importance of being available to assist customers at any time, including during the night.
I am adaptable and can easily adjust my sleep schedule to accommodate night shifts.
I am aware that night shifts may involve handling more challenging customer situations and I am prepared for that.
I am committed to providing...
- Q2. Where do you yourself after 5 years?
- Ans.
In 5 years, I see myself as a seasoned Customer Service Representative, possibly in a leadership role, contributing to the success of the company.
Continuing to excel in customer service skills and knowledge
Seeking opportunities for advancement within the company
Possibly taking on leadership responsibilities, such as mentoring new hires or leading projects
Contributing to the overall success and growth of the company
Interview Preparation Tips
Experience: There were 15 groups each included 7 persons. Each person was given time to speak individually. After this round there were almost 150 students were selected.
Tips: 1. Fluency should be good.
2. Knowledge about the topic.
Duration: 15 minutes
Round: HR Interview
Experience: There was only one person asking questions. He was keenly watching your confidence and your mindset about selection in company.
Tips: 1. You should be confident enough to answer answers.
College Name: Ajay Kumar Garg Engineering College, Ghaziabad
Customer Service Representative Interview Questions & Answers
BigBasket
Pranav Hede
posted on 8 Nov 2023
Selected
I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.
Basic analytics and logical reasoning
(1 Question)
- Q1. Expected CTC and previous experience
- Ans.
Expected CTC and previous experience
Expected CTC: I am looking for a competitive salary based on my experience and skills.
Previous experience: I have 2 years of experience in customer service at XYZ company.
I am open to discussing salary expectations based on the job requirements and market standards.
(1 Question)
- Q1. Situational based questions, previous experience, salary discussion
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Amazon
Anonymous
posted on 20 Jan 2021
I applied via Naukri.com
Interview Questionnaire
1 Question
- Q1. Logical, English, typing test.
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Amazon
Saad khan
posted on 18 Sep 2023
Interview begins with Assessment test. They check your grammar and ability to think.
(1 Question)
- Q1. Ask basic questions. Like tell me something about yourself. Your experience and all
Interview Preparation Tips
Interview process was not very difficult i would say. Hiring process begins with the assessment test. First you need to pass the test, they ask some fill in the blanks and then there was a secttion to rewrite the sentence in your own words and all that grammar stuff. Once you are done with the test you will get the of HR after few days.
Customer Service Representative Interview Questions & Answers
Amazon
Anonymous
posted on 19 Jun 2024
Selected
I applied via Job Fair and was interviewed in May 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What do you want to work for our company?
- Ans. I'm excited about working for this company because of its excellent reputation in the industry. I believe that working for well respect and established organisation will give me access to opportunities and experience that will help me grow my career.
- Q2. Why do you want this job?
- Ans. I am applying for this job because I believe it offers the perfect opportunity for me to utilizes my skills and experience to contribute effectively.
(2 Questions)
- Q1. Why do you want this?
- Ans. I am genuinely excited about this job because it aligns perfectly with my career aspirations and personal interest.
- Q2. What are your greatest strengths?
- Ans. My greatest strengths is my ability to exel in highly pressurized situation.
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Amazon Development Centre India
Anonymous
posted on 30 Jan 2025
1hr of complete test
(1 Question)
- Q1. Something about yourself
Customer Service Representative Interview Questions & Answers
Flipkart
Anonymous
posted on 20 Apr 2021
Interview Questionnaire
3 Questions
- Q1. First thing u will be asked is to introduce yourself
- Q2. They will ask you to speak 4-5 lines on any random topic just to check the communication skills
- Q3. And then after things related to customer service just like what is empathy and how to handle the irate customers
Customer Service Representative Interview Questions & Answers
Flipkart
Anonymous
posted on 6 Apr 2022
(4 Questions)
- Q1. Why should we hire you?
- Q2. What are your salary expectations?
- Q3. What is your family background?
- Q4. Tell me about yourself.
Interview Preparation Tips
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JustDial Customer Service Representative Interview Process
based on 1 interview
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JustDial Customer Service Representative Reviews and Ratings
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