Amazon Development Centre India Customer Service Representative Interview Questions and Answers

Basic analytics and logical reasoning

Q1. Expected CTC and previous experience
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Q1. Situational based questions, previous experience, salary discussion
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Q1. Why should we hire you?
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Q2. What are your salary expectations?
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Q3. What is your family background?
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Q4. Tell me about yourself.
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Easy

Easy

Q1. Why should we hire you?
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Q2. Where do you see yourself in 5 years?
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Q3. What are your strengths and weaknesses?
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Q4. Tell me about yourself.
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Q1. Tell me about yourself?
Ans. 
Experienced customer support representative with strong communication skills and a passion for helping customers.
• Over 5 years of experience in customer support roles

• Excellent communication skills, both written and verbal

• Strong problem-solving abilities

• Passionate about providing top-notch customer service

• Ability to remain calm and professional in high-pressure situations
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Q2. Why do you want to join lenscart?
Ans. 
I want to join Lenscart because of their reputation for quality products and excellent customer service.
• Reputation for quality products

• Excellent customer service

• Opportunity to work in a fast-growing industry
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Q3. What are your strength?
Ans. 
My strengths include excellent communication skills, problem-solving abilities, and a strong customer focus.
• Excellent communication skills - able to effectively communicate with customers and colleagues

• Strong problem-solving abilities - can quickly identify and resolve customer issues

• Customer focus - always prioritize the needs and satisfaction of customers

• Adaptability - able to handle various customer situations and a
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Q4. Will you comfortable in night shifting?
Ans. 
Yes, I am comfortable with night shifts and have previous experience working during those hours.
• I have previous experience working night shifts in my previous job.

• I am a night owl and actually prefer working during the night.

• I understand the importance of providing support to customers at all hours, including during the night.
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Q5. What are your futuregoal?
Ans. 
My future goal is to advance in my career by gaining more experience and skills in customer support.
• Continue to improve my communication and problem-solving skills

• Seek opportunities for professional development and training

• Work towards a leadership role in customer support

• Stay updated on industry trends and best practices
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Q1. Hr and manager rounds
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Q1. About cars24 private limited
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Q1. First question that my HR asked was do you speak Marathi? How many languages you know! What is your salary expectations.
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Q2. In 2nd round HR asking me for gaps in my cv! But he forgot that I'm fresher!
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Basic analytics and logical reasoning

Q1. Expected CTC and previous experience
Add your answer

Q1. Situational based questions, previous experience, salary discussion
Add your answer