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Amazon Development Centre India

Compare

4.1

based on 6.3k Reviews

Filter reviews by

Amazon Development Centre India Customer Service Representative Reviews

Updated 25 Feb, 2025

Overall Rating

4.6/5

based on 17 reviews

Rating distribution

14 (82.4%)

3 (17.6%)

0 (0%)

Category Ratings

4.7

Company culture

4.5

Work-life balance

4.4

Salary

4.3

Work satisfaction

4.2

Skill development

4.0

Job security

4.0

Promotions

What employees say about Amazon Development Centre India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

64% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

8 reviews

4.7

Rated by Men

8 reviews

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17 reviews found

Sort by: Popular

Customer Service Representative in Hyderabad / Secunderabad (working remotely)

Full Time

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Jan 2025

Likes

Work, benefits, ofcourse salary

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

The night shifts sometimes

Customer Service Representative in Hyderabad / Secunderabad (working remotely)

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 Mar 2024

Likes

Amazon culture is rich and support their employees and help them feel home with lots of benefits

Salary - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

There is low chance of growth

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Amazon Development Centre India

View All

a catalog associate

Different salaries paid for the same job

I am working as L2 Associate for UK marketplace and my current in hand salary is just 23K even after working for 3 years...However L2 associates of other marketplaces such as Germany, France etc are paid almost double ( 45 to 50k) with the same experience levels..even a promotion to L3 still gets only around 33k to 35k for UK marketplace but for other L3 marketplaces its around 80k to 1 lakh...why is this discrimination of salary payments for associates of same level and experience...just that marketplaces are different...

Got a question about Amazon Development Centre India?

Ask anonymously on communities.

Customer Service Representative in Indore (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Apr 2024

Likes

Absolutely great service

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no issue in working with amazon

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Representative in Coimbatore

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Feb 2023

Likes

Amazon is best customer centric

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing like that, Amazon is best

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 Jan 2023

Likes

The diversity of the organization and the inclusive culture of all the diversities.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

The opportunities to raise through the ladder are low and are extremely tough with very high competition, but this also explains that the organization have high standards for their higher positions.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative (working remotely)

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Feb 2025

Likes

Good

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Poor

Job security - Bad
Promotions - Poor

Customer Service Representative in Pune

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jun 2022

Likes

Facilities provided by Amazon are all good. Work culture is best.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Amazon Development Centre India.

Customer Service Representative in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jul 2021

Likes

The company policies are good but there is no job security

Salary - Good
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It was on contract and that is the only disadvantage.

Job security - Bad

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Customer Service Representative in Chennai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jul 2023

Likes

People at work were very friendly and helpful.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Sep 2022

Likes

The Work culture and the job security.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Growth and management is not as expected.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Noida

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

Good to balance both personal and professional life.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Increment is not there. As other companies in market giving good increment but Amazon not offered us increment.

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Representative in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

it was an awesome experience to work in Amazon.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

As per my experience there was nothing that i would dislike about Amazon.

Work Details

my workloife is calm n chill. no work pressure and have supporting colleagues and leads

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2021

Likes

The work environment... compensations and benefits provided to the employees... cafeteria...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing that I could think about...

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Noida

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Amazing culture :)

Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such!

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Hyderabad / Secunderabad

BPO Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Sep 2021

Likes

Excellent working culture, Supportive higher management, good Income and benefits

Salary - Excellent
Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No job security, slow growth of employees

Job security - Poor

Work Details

Tye job was intresting excellent friends and culture of work is awesome Supportive management, Amazing benefits that no company would provide to there employees

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Representative in Noida

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 May 2021

Likes

Best working environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Service Representative in Hyderabad / Secunderabad

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Apr 2021

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Interesting

Work days: Monday to Friday (Flexible Timings)

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AmbitionBox has 17 Amazon Development Centre India reviews submitted by Amazon Development Centre India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon Development Centre India is ...Read more