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Lenskart Customer Support Representative Interview Questions and Answers

Updated 25 Aug 2024

Lenskart Customer Support Representative Interview Experiences

1 interview found

Customer Support Representative Interview Questions & Answers

user image Anonymous

posted on 25 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    Experienced customer support representative with strong communication skills and a passion for helping customers.

    • Over 5 years of experience in customer support roles

    • Excellent communication skills, both written and verbal

    • Strong problem-solving abilities

    • Passionate about providing top-notch customer service

    • Ability to remain calm and professional in high-pressure situations

    • Answered by AI
    Add your answer
  • Q2. Why do you want to join lenscart?
  • Ans. 

    I want to join Lenscart because of their reputation for quality products and excellent customer service.

    • Reputation for quality products

    • Excellent customer service

    • Opportunity to work in a fast-growing industry

    • Answered by AI
    Add your answer
  • Q3. What are your strength?
  • Ans. 

    My strengths include excellent communication skills, problem-solving abilities, and a strong customer focus.

    • Excellent communication skills - able to effectively communicate with customers and colleagues

    • Strong problem-solving abilities - can quickly identify and resolve customer issues

    • Customer focus - always prioritize the needs and satisfaction of customers

    • Adaptability - able to handle various customer situations and a

    • Answered by AI
    Add your answer
  • Q4. Will you comfortable in night shifting?
  • Ans. 

    Yes, I am comfortable with night shifts and have previous experience working during those hours.

    • I have previous experience working night shifts in my previous job.

    • I am a night owl and actually prefer working during the night.

    • I understand the importance of providing support to customers at all hours, including during the night.

    • Answered by AI
    Add your answer
  • Q5. What are your futuregoal?
  • Ans. 

    My future goal is to advance in my career by gaining more experience and skills in customer support.

    • Continue to improve my communication and problem-solving skills

    • Seek opportunities for professional development and training

    • Work towards a leadership role in customer support

    • Stay updated on industry trends and best practices

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepare well before interview. Make sure you read about lenscart company.

Top trending discussions

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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
Got a question about Lenskart?
Ask anonymously on communities.

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Sales Development Representative Interview Questions & Answers

LinkedIn user image Anonymous

posted on 6 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via LinkedIn and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. General discussion on previous experiences
    • Add your answer
Round 2 - Case Study 

Case study on any industry review, with inmail, discovery call and elevator pitch

Senior Sales Representative Interview Questions & Answers

LinkedIn user image Anonymous

posted on 7 Apr 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Past work experience
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Salary expectations and negotiations
    • Add your answer
Round 3 - Case Study 

Sales structure for a business case

Customer Care Representative Interview Questions & Answers

Flipkart user image Anonymous

posted on 24 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Your full introduction and your best hobbies information give me
  • Ans. Kirti Keshari road in Mirzapur Uttar Pradesh
    • Answered Anonymously
    View 1 more answer
  • Q2. Flipkart per job Kyon karna chahte ho
  • Ans. Customer ki samasyaon Ka nistaaran Karna mujhe bahut acchi Tarah Aata Hai isiliye customer support Ka Main job karna chahti hun
    • Answered Anonymously
    Add your answer
  • Q3. Gussa Hue customer ko deal kaise kiya Ja sakta hai
    • Add your answer
  • Q4. Aur koi job Pasand Nahin Hai
    • Add your answer
  • Q5. Aap Ghar Baithe job karna Chahenge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Mujhe customer supporting ka job bahut pasand hai main ghar baithkar customer ki samasyaon ka Samadhan call ke dwara kar sakti hun

Operations Representative Interview Questions & Answers

Avis user image Abdul rahim Khan

posted on 1 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I was interviewed before May 2023.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is the Experience
    • Add your answer
  • Q2. How you manage if happens any problem
  • Ans. 

    I address problems by identifying the root cause, developing a plan of action, and communicating effectively with stakeholders.

    • Identify the root cause of the problem

    • Develop a plan of action to address the issue

    • Communicate effectively with stakeholders to keep them informed

    • Collaborate with team members to find solutions

    • Prioritize tasks based on urgency and impact

    • Answered by AI
    Add your answer
  • Q3. What is your Expectation
    • Add your answer
  • Q4. When you Joining
    • Add your answer
  • Q5. Tell about family
    • Add your answer

Customer Service Representative Interview Questions & Answers

BigBasket user image Pranav Hede

posted on 8 Nov 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic analytics and logical reasoning

Round 2 - HR 

(1 Question)

  • Q1. Expected CTC and previous experience
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Situational based questions, previous experience, salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's an easy process, just work on the communication

Customer Service Representative Interview Questions & Answers

Flipkart user image Anonymous

posted on 6 Apr 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 4 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident nd postive all the best

Customer Service Representative Interview Questions & Answers

JustDial user image Anonymous

posted on 28 Mar 2022

Round 1 - Aptitude Test 

Easy

Round 2 - Case Study 

Easy

Round 3 - HR 

(4 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. Where do you see yourself in 5 years?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack easily this interview

Marketing Representative Interview Questions & Answers

Udaan user image Anonymous

posted on 14 Jan 2022

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Udaan company is best
  • Ans. Company is best in solapur city....
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's my Work under the company, superwiser, HR, senior sir n mdm

Customer Service Representative Interview Questions & Answers

Flipkart user image Anonymous

posted on 20 Apr 2021

Interview Questionnaire 

3 Questions

  • Q1. First thing u will be asked is to introduce yourself
    • View 2 more answers
  • Q2. They will ask you to speak 4-5 lines on any random topic just to check the communication skills
    • Add your answer
  • Q3. And then after things related to customer service just like what is empathy and how to handle the irate customers
    • Add your answer
More about working at Lenskart

Lenskart Interview FAQs

How many rounds are there in Lenskart Customer Support Representative interview?
Lenskart interview process usually has 1 rounds. The most common rounds in the Lenskart interview process are HR.
How to prepare for Lenskart Customer Support Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Lenskart. The most common topics and skills that interviewers at Lenskart expect are Advanced Excel, Android, Back Office, Benefits and Business Forecasting.

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3.3/5

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