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BigBasket Customer Service Representative Interview Questions and Answers
Updated
8 Nov 2023
1 interview found
Sort by:
Popular
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Nov 2022.
3 Interview Rounds
1
Aptitude Test Round
Basic analytics and logical reasoning
2
HR Round (1 Question)
- Q1. Expected CTC and previous experience Add Answer
3
One-on-one Round (1 Question)
- Q1. Situational based questions, previous experience, salary discussion Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It's an easy process, just work on the communication
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about BigBasket?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Job Fair and was interviewed in May 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. What do you want to work for our company? View Answers (1)
- Q2. Why do you want this job? View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. Why do you want this? View Answers (1)
- Q2. What are your greatest strengths? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Always help our coustomer and always keep your customers happy
Interview experience
Poor
Difficulty level
Moderate
Duration
2-4 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Sep 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. First question that my HR asked was do you speak Marathi? How many languages you know!
What is your salary expectations. Add Answer
- Q2. In 2nd round HR asking me for gaps in my cv! But he forgot that I'm fresher! Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - First of all if you have done a computer Science then don't go for interview!
There are higher chances that you not get selected even answering all questions of HR.
They are only hiring for Bcom and Mcom candidates!
But if you still want to go for interview then it's your choice!
There are higher chances that you not get selected even answering all questions of HR.
They are only hiring for Bcom and Mcom candidates!
But if you still want to go for interview then it's your choice!
Customer Service Representative Interview Questions
Amazon Development Centre India
Anonymous
posted on 22 Jun 2024
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jun 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. Checked the communication skills Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They had assessment round, versant round and final round with operation/hiring manager
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (4 Questions)
- Q1. Why should we hire you? Add Answer
- Q2. What are your salary expectations? Add Answer
- Q3. What is your family background? Add Answer
- Q4. Tell me about yourself. Add Answer
3
Group Discussion Round
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
4
Aptitude Test Round
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident nd postive all the best
3 Interview Rounds
1
Aptitude Test Round
Easy
2
Case Study Round
Easy
3
HR Round (4 Questions)
- Q1. Why should we hire you? Add Answer
- Q2. Where do you see yourself in 5 years? Add Answer
- Q3. What are your strengths and weaknesses? Add Answer
- Q4. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You can crack easily this interview
Saad khan
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
Interview begins with Assessment test. They check your grammar and ability to think.
3
HR Round (1 Question)
- Q1. Ask basic questions. Like tell me something about yourself. Your experience and all Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Applied for Amazon domestic process and got hired.
Interview process was not very difficult i would say. Hiring process begins with the assessment test. First you need to pass the test, they ask some fill in the blanks and then there was a secttion to rewrite the sentence in your own words and all that grammar stuff. Once you are done with the test you will get the of HR after few days.
Interview process was not very difficult i would say. Hiring process begins with the assessment test. First you need to pass the test, they ask some fill in the blanks and then there was a secttion to rewrite the sentence in your own words and all that grammar stuff. Once you are done with the test you will get the of HR after few days.
Interview Questions
- Q1. First thing u will be asked is to introduce yourself
View Answers (3)
- Q2. They will ask you to speak 4-5 lines on any random topic just to check the communication skills
Add Answer
- Q3. And then after things related to customer service just like what is empathy and how to handle the irate customers
Add Answer
I applied via Naukri.com
3 Interview Rounds
Interview Questions
- Q1. Logical, English, typing test.
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be prepared for English advanced level.
I was interviewed in Jan 2017.
3 Interview Rounds
Interview Questions
- Q1. Are you comfortable with night shift?
View Answers (2)
- Q2. Where do you yourself after 5 years?
Add Answer
Interview Preparation Tips
Round: Group Discussion
Experience: There were 15 groups each included 7 persons. Each person was given time to speak individually. After this round there were almost 150 students were selected.
Tips: 1. Fluency should be good.
2. Knowledge about the topic.
Duration: 15 minutes
Round: HR Interview
Experience: There was only one person asking questions. He was keenly watching your confidence and your mindset about selection in company.
Tips: 1. You should be confident enough to answer answers.
College Name: Ajay Kumar Garg Engineering College, Ghaziabad
Experience: There were 15 groups each included 7 persons. Each person was given time to speak individually. After this round there were almost 150 students were selected.
Tips: 1. Fluency should be good.
2. Knowledge about the topic.
Duration: 15 minutes
Round: HR Interview
Experience: There was only one person asking questions. He was keenly watching your confidence and your mindset about selection in company.
Tips: 1. You should be confident enough to answer answers.
College Name: Ajay Kumar Garg Engineering College, Ghaziabad
BigBasket Interview FAQs
How many rounds are there in BigBasket Customer Service Representative interview?
BigBasket interview process usually has 4 rounds. The most common rounds in the BigBasket interview process are Resume Shortlist, Aptitude Test and HR.
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People are getting interviews through
based on 1 BigBasket interview
WalkIn
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Service Representative Interview Questions from Similar Companies
Fast track your campus placements
12%
less
than the average Customer Service Representative Salary in India
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BigBasket Customer Service Representative Reviews and Ratings
based on 3 reviews
Rating in categories
|
Business Development Executive
698
salaries
|  ₹1.8 L/yr - ₹5.2 L/yr |
|
Shift Incharge
423
salaries
| ₹2 L/yr - ₹5.8 L/yr |
|
Inventory Executive
421
salaries
| ₹2 L/yr - ₹5.1 L/yr |
|
Operations Controller
376
salaries
| ₹2.1 L/yr - ₹5.4 L/yr |
|
Customer Support Executive
324
salaries
| ₹1.5 L/yr - ₹3.5 L/yr |
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