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BigBasket Customer Service Representative Interview Questions and Answers
Updated
8 Nov 2023
BigBasket Customer Service Representative Interview Experiences
1 interview found
Interview experience
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.
Round 1 - Aptitude Test
Basic analytics and logical reasoning
Round 2 - HR
(1 Question)
- Q1. Expected CTC and previous experience
Add your answer
Round 3 - One-on-one
(1 Question)
- Q1. Situational based questions, previous experience, salary discussion
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It's an easy process, just work on the communication
Top trending discussions
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Interview Tips & Stories
2w
heartwarmingracoon
·
works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job.
I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon.
Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview?
Can I wait for the call or focus on other interview?
Got a question about BigBasket?
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Interview questions from similar companies
Customer Service Representative Interview Questions & Answers
Amazon
Anonymous
posted on 19 Jun 2024
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Job Fair and was interviewed in May 2024. There were 2 interview rounds.
Round 1 - One-on-one
(2 Questions)
- Q1. What do you want to work for our company?
- Ans. I'm excited about working for this company because of its excellent reputation in the industry. I believe that working for well respect and established organisation will give me access to opportunities and experience that will help me grow my career.
- Q2. Why do you want this job?
- Ans. I am applying for this job because I believe it offers the perfect opportunity for me to utilizes my skills and experience to contribute effectively.
Answered
Anonymously
Add your answer
Answered
Anonymously
Add your answer
Round 2 - One-on-one
(2 Questions)
- Q1. Why do you want this?
- Ans. I am genuinely excited about this job because it aligns perfectly with my career aspirations and personal interest.
- Q2. What are your greatest strengths?
- Ans. My greatest strengths is my ability to exel in highly pressurized situation.
Answered
Anonymously
Add your answer
Answered
Anonymously
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always help our coustomer and always keep your customers happy
Customer Service Representative Interview Questions & Answers
PolicyBazaar
Anonymous
posted on 16 Oct 2024
Interview experience
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
Round 1 - HR
(2 Questions)
- Q1. First question that my HR asked was do you speak Marathi? How many languages you know! What is your salary expectations.
- Q2. In 2nd round HR asking me for gaps in my cv! But he forgot that I'm fresher!
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - First of all if you have done a computer Science then don't go for interview!
There are higher chances that you not get selected even answering all questions of HR.
They are only hiring for Bcom and Mcom candidates!
But if you still want to go for interview then it's your choice!
There are higher chances that you not get selected even answering all questions of HR.
They are only hiring for Bcom and Mcom candidates!
But if you still want to go for interview then it's your choice!
Customer Service Representative Interview Questions & Answers
Amazon Development Centre India
Anonymous
posted on 30 Jan 2025
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test
1hr of complete test
Round 2 - HR
(1 Question)
- Q1. Something about yourself
Add your answer
Customer Service Representative Interview Questions & Answers
Flipkart
Anonymous
posted on 6 Apr 2022
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(4 Questions)
- Q1. Why should we hire you?
- Q2. What are your salary expectations?
- Q3. What is your family background?
- Q4. Tell me about yourself.
Add your answer
Add your answer
Add your answer
Add your answer
Round 3 - Group Discussion
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 4 - Aptitude Test
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident nd postive all the best
Customer Service Representative Interview Questions & Answers
JustDial
Anonymous
posted on 28 Mar 2022
Round 1 - Aptitude Test
Easy
Round 2 - Case Study
Easy
Round 3 - HR
(4 Questions)
- Q1. Why should we hire you?
- Q2. Where do you see yourself in 5 years?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You can crack easily this interview
Customer Service Representative Interview Questions & Answers
Amazon
Saad khan
posted on 18 Sep 2023
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test
Interview begins with Assessment test. They check your grammar and ability to think.
Round 3 - HR
(1 Question)
- Q1. Ask basic questions. Like tell me something about yourself. Your experience and all
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Applied for Amazon domestic process and got hired.
Interview process was not very difficult i would say. Hiring process begins with the assessment test. First you need to pass the test, they ask some fill in the blanks and then there was a secttion to rewrite the sentence in your own words and all that grammar stuff. Once you are done with the test you will get the of HR after few days.
Interview process was not very difficult i would say. Hiring process begins with the assessment test. First you need to pass the test, they ask some fill in the blanks and then there was a secttion to rewrite the sentence in your own words and all that grammar stuff. Once you are done with the test you will get the of HR after few days.
Customer Service Representative Interview Questions & Answers
Amazon Development Centre India
Anonymous
posted on 22 Jun 2024
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
Round 1 - HR
(1 Question)
- Q1. Checked the communication skills
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They had assessment round, versant round and final round with operation/hiring manager
Customer Service Representative Interview Questions & Answers
Flipkart
Anonymous
posted on 20 Apr 2021
Interview Questionnaire
3 Questions
- Q1. First thing u will be asked is to introduce yourself
- Q2. They will ask you to speak 4-5 lines on any random topic just to check the communication skills
- Q3. And then after things related to customer service just like what is empathy and how to handle the irate customers
View 2 more answers
Add your answer
Add your answer
Customer Service Representative Interview Questions & Answers
Amazon
Anonymous
posted on 20 Jan 2021
I applied via Naukri.com
Interview Questionnaire
1 Question
- Q1. Logical, English, typing test.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be prepared for English advanced level.
BigBasket Interview FAQs
How many rounds are there in BigBasket Customer Service Representative interview?
BigBasket interview process usually has 4 rounds. The most common rounds in the BigBasket interview process are Resume Shortlist, Aptitude Test and HR.
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BigBasket Customer Service Representative Interview Process
based on 1 interview
Interview experience
View more
Customer Service Representative Interview Questions from Similar Companies
Fast track your campus placements
13%
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BigBasket Customer Service Representative Reviews and Ratings
based on 3 reviews
Rating in categories
|
Business Development Executive
668
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|  ₹2 L/yr - ₹5.1 L/yr |
|
Inventory Executive
469
salaries
| ₹1.8 L/yr - ₹5.1 L/yr |
|
Shift Incharge
356
salaries
| ₹1.9 L/yr - ₹5.3 L/yr |
|
Customer Support Executive
329
salaries
| ₹1.5 L/yr - ₹3.5 L/yr |
|
Operations Controller
295
salaries
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