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Flipkart Customer Care Representative Interview Questions and Answers
Flipkart Customer Care Representative Interview Experiences
1 interview found
(5 Questions)
- Q1. Your full introduction and your best hobbies information give me
- Ans. Kirti Keshari road in Mirzapur Uttar Pradesh
- Q2. Flipkart per job Kyon karna chahte ho
- Ans. Customer ki samasyaon Ka nistaaran Karna mujhe bahut acchi Tarah Aata Hai isiliye customer support Ka Main job karna chahti hun
- Q3. Gussa Hue customer ko deal kaise kiya Ja sakta hai
- Q4. Aur koi job Pasand Nahin Hai
- Q5. Aap Ghar Baithe job karna Chahenge
Interview Preparation Tips
Interview questions from similar companies
Selected
I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.
Group discussion is the best.
(2 Questions)
- Q1. What is your responsibility
- Q2. I will the best product
(2 Questions)
- Q1. What is the best time
- Q2. What is the fascible
Customer Service Representative Interview Questions & Answers
PolicyBazaar
Anonymous
posted on 16 Oct 2024
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. First question that my HR asked was do you speak Marathi? How many languages you know! What is your salary expectations.
- Q2. In 2nd round HR asking me for gaps in my cv! But he forgot that I'm fresher!
Interview Preparation Tips
There are higher chances that you not get selected even answering all questions of HR.
They are only hiring for Bcom and Mcom candidates!
But if you still want to go for interview then it's your choice!
Selected
I was interviewed in Apr 2024.
(1 Question)
- Q1. How will you handle customer query
- Ans.
I will handle customer queries by actively listening, empathizing, providing solutions, and following up to ensure satisfaction.
Listen actively to understand the customer's query
Empathize with the customer's situation and show understanding
Provide clear and accurate solutions or information
Follow up with the customer to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
(1 Question)
- Q1. Discussion on Salary
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
EaseMyTrip.com
Anonymous
posted on 10 Jul 2024
A mixture of logical and grammatical questions.
(1 Question)
- Q1. Why do you want to apply for this job?
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Brief introducation
- Q2. Past experiences
Interview Preparation Tips
rishab ric
(1 Question)
- Q1. Tell me something about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
I have X years of experience in customer service roles.
I am skilled in active listening and problem-solving.
I strive to provide excellent customer service and ensure customer satisfaction.
I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.
I have received positive...
Selected
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Introduction about your self
- Q2. About your previous job
Interview Preparation Tips
I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.
(1 Question)
- Q1. Introductions and some basic knowledge
- Ans. Told intro and gave answers according
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Indiamart Intermesh
Anjali Agrawal
posted on 15 Jun 2023
I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.
An aptitude test is an exam used to determine an individuals skill or propensity to succeed in a given activity.
(2 Questions)
- Q1. Tell me about yourself? Why you want to join this company? Why you skip previous co pany? What are the salary you expect?
- Q2. What is the role of customer care executive? Tell me about strength and weakness?
Interview Preparation Tips
- About company
- Customer care executive role
Update your resume
Be honest with your cover letter
Be confident
Be prepared
Learn about the company
Clear your vision and mission
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Flipkart Customer Care Representative Interview Process
based on 1 interview
Interview experience
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Flipkart Customer Care Representative Reviews and Ratings
based on 1 review
Rating in categories
|
Senior Executive
2.4k
salaries
|  ₹2.2 L/yr - ₹9 L/yr |
|
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| ₹1.2 L/yr - ₹9.7 L/yr |
|
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| ₹1.1 L/yr - ₹6.5 L/yr |
|
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