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Tata CLiQ Customer Service Executive Interview Questions and Answers
Tata CLiQ Customer Service Executive Interview Experiences
2 interviews found
Anonymous
(2 Questions)
- Q1. Why you want to joint this company ?
- Q2. Difference between BPO and call Center ?
- Ans.
BPO involves outsourcing of various business processes while call center is a subset of BPO that deals with customer support through phone calls.
BPO includes services like accounting, HR, and IT support while call center focuses solely on customer service through phone calls.
BPO involves outsourcing to third-party vendors while call centers can be in-house or outsourced.
BPO requires a broader skill set while call cente...
(1 Question)
- Q1. How covid has influence the middle class family?
- Ans.
Covid has significantly impacted the middle class family.
Many middle class families have faced financial difficulties due to job losses or reduced income.
Remote work and online schooling have become the new norm, leading to additional expenses for technology and home office setup.
The pandemic has also caused mental health issues and increased stress levels for many families.
Travel plans and leisure activities have been...
Interview Preparation Tips
I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Introduce yourself
- Q2. About customer service
- Q3. Deal with a situation given
Interview Preparation Tips
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I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Introduction about your self? First of all need your concentration and need you pay of attention and way of speaking and behaviour..second one is communication...tell about your past present And future li...
- Q2. How many years you going to work?
- Q3. Salary expectations and which platform ready to work
- Q4. Spot conversation with customer and between you
Interview Preparation Tips
I applied via Shine and was interviewed in Jul 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Basic Accent, Grammar oriented our process.
- Q2. Email writing
- Q3. Fluency and flexible
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. How to clear interview online??
Interview Preparation Tips
Interview Questionnaire
6 Questions
- Q1. First HR round is all about your background and basic information about you and what you know about Amazon.
- Q2. Tell me something about yourself?
- Ans.
I am a dedicated and empathetic individual with a passion for helping others.
I have a background in customer service, where I have honed my communication and problem-solving skills.
I am a good listener and strive to understand the needs of customers in order to provide effective solutions.
I am a team player and enjoy collaborating with colleagues to ensure the best possible outcomes for customers.
- Q3. Why do you want to join us?
- Ans.
I am passionate about providing excellent customer service and believe in the values of your company.
I have a strong background in customer service and enjoy helping others
I admire the company's commitment to customer satisfaction and want to be a part of that
I believe in the company's mission and values and want to contribute to its success
- Q4. What do you know about Amazon?
- Ans.
Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Founded by Jeff Bezos in 1994 as an online bookstore
Expanded to sell a wide variety of products and services
Offers Amazon Prime subscription service for fast shipping and streaming content
Owns subsidiaries like Whole Foods Market and Twitch
Developed popular devices like Kindle e-reade
- Q5. Your education
- Ans.
Bachelor's degree in Business Administration
Graduated from XYZ University in 2018
Took courses in marketing, finance, and management
Completed a senior project on consumer behavior analysis
- Q6. This is the final round. You'll be asked about your background, education qualification, Why do you want to join company and what you know about it. How will you react in the circumstances. Like when you ...
Interview Preparation Tips
Experience: The test is conducted to check your English language skills.
The questions are like
fill in the blanks
complete the sentences
find the correct word
within the given time.
Sometimes you get a passage and then questions about that.
In the end you have to write an e-mail. (Subject of the email is provided)
General Tips: It doesn't really matter if you know the subject thoroughly because nobody knows everything.
You've to show that you're willing to work with them.
Your body gestures and the way you behave.
Remember that you're observed (under CCTV) even when you're waiting outside.
So be professional and act accordingly.
I applied via Campus Placement and was interviewed before Oct 2019. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What is your biggest strength
- Q2. My biggest strength is that I am capable enough to adapt the ambiance, I can fit myself in an ambiance without many difficultly and hence I become good learner
- Q3. Where do you see yourself after 5 years
- Q4. I see myself in a position where I can make adequate usage of my skills which gives me feel of success as for me success is the satisfactory feeling of minimal wastage of skills with maximum output
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Aptitude, grammar, personal infofmation
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. General questions like introduce myself and what I feel about doing this job
Interview Preparation Tips
I applied via Company Website and was interviewed before Jan 2021. There were 3 interview rounds.
(1 Question)
- Q1. Why should we hire you?
Interview Preparation Tips
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Tata CLiQ Customer Service Executive Reviews and Ratings
based on 2 reviews
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