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BookMyShow Customer Service Executive Interview Questions and Answers

Updated 4 Nov 2023

BookMyShow Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. What do you know about bookmyshow
  • Q2. What is your favourite fictional character write a short note towards that character
  • Q3. Will tell you to read movie description and explain about what you understood
  • Q4. What's your qualification
  • Q5. And lastly why do you leave your last job

Interview Preparation Tips

Topics to prepare for BookMyShow Customer Service Executive interview:
  • Knowledge towards company
Interview preparation tips for other job seekers - BMS has very good work culture and staff is cooperative somethings are not such as salary

Interview questions from similar companies

Round 1 - HR 

(6 Questions)

  • Q1. Self defense where did you work
  • Q2. Where did work prives company
  • Q3. Why did you coicse this company
  • Q4. What did you work prives company
  • Q5. What did work prives company
  • Q6. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you give me this opportunity my self zaker Hussain I have completed my BA HEE optional English Department ihave 2year experience customer service and Quality department.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I am proficient in using CRM systems and other customer service tools

    • I have a track record of meeting and exceeding customer satisfaction goals

  • Answered by AI
  • Q2. Can you describe your background?
  • Ans. 

    I have a strong background in customer service with experience in handling various customer inquiries and resolving issues.

    • Over 5 years of experience in customer service roles

    • Proficient in handling customer inquiries via phone, email, and chat

    • Skilled in resolving customer issues and providing solutions

    • Familiar with CRM systems and ticketing platforms

    • Received positive feedback from customers for excellent service

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About urself about work experience. What do you know about company.
Round 3 - One-on-one 

(2 Questions)

  • Q1. About urself and work experience
  • Q2. When I joined their training and management are like awesome and wow. Seem i feel like worked in International company. I worked for few months. After lockdown it was shut down. But I really really like th...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared about urself and do little search about company when you're going for interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. How many years of experience do you have in this field
  • Q3. What is your notice period
  • Q4. Are you flexible with working on weekends
Round 3 - One-on-one 

(4 Questions)

  • Q1. Tell me about your self
  • Q2. How good are you in excel
  • Q3. Tell me about your role in the process
  • Q4. How soon you can join us
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What about yourself?
  • Q2. Where from live?
Round 2 - Aptitude Test 

What will you do if you face a problem while working?

Round 3 - Case Study 

What will you do if you face a problem while working?

Interview Preparation Tips

Interview preparation tips for other job seekers - I got to learn a lot, I was a little shy boy, mainly I got a little shy to do this job, especially since I lived in a village, this job helped me a lot.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Work is workship , customer are god

Round 2 - HR 

(1 Question)

  • Q1. Introducing yourself
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about your self & work experience?
  • Q2. Why are you change job?
Round 3 - HR 

(1 Question)

  • Q1. Why are you changed your current job ?
Round 4 - HR 

(1 Question)

  • Q1. HR Check your confidance

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are confident then no body can rejected.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. About my strength
  • Q2. My previous company achievement
  • Q3. Previous company knowledge
  • Ans. 

    Which type product making my company

  • Answered by ramk3786
  • Q4. Previous company products
  • Ans. 

    I led the development of innovative products at my previous company, driving revenue growth and market expansion.

    • Introduced new product lines to target emerging markets

    • Implemented customer feedback to improve existing products

    • Collaborated with cross-functional teams to launch successful products

  • Answered by AI
  • Q5. Target vs achievement
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self ?
  • Q2. Tell me about your last weekend ?
  • Q3. Where do you see yourself in 5 years ?
  • Q4. What do you know about online transaction ?
  • Ans. 

    Online transactions refer to the process of electronically transferring money or making payments over the internet.

    • Online transactions involve the exchange of funds or information between a buyer and a seller through the internet.

    • They are commonly used for purchasing goods and services, paying bills, transferring money, and more.

    • Security measures such as encryption and authentication are crucial to protect sensitive in...

  • Answered by AI
  • Q5. What do you know about paytm?
  • Ans. 

    Paytm is a digital payment platform that allows users to make online transactions, including mobile recharges, bill payments, and online shopping.

    • Founded in 2010 by Vijay Shekhar Sharma

    • Offers services like mobile recharges, bill payments, online shopping, and ticket bookings

    • Allows users to transfer money to friends and family

    • Provides cashback and discounts on transactions

    • Has a digital wallet feature for storing money

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - do not hesitate while doing interview in paytm and read all the relevant questions and do prsctice than go for it

BookMyShow Interview FAQs

How many rounds are there in BookMyShow Customer Service Executive interview?
BookMyShow interview process usually has 2 rounds. The most common rounds in the BookMyShow interview process are Resume Shortlist and One-on-one Round.

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BookMyShow Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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BookMyShow Customer Service Executive Salary
based on 10 salaries
₹1.8 L/yr - ₹4.3 L/yr
5% more than the average Customer Service Executive Salary in India
View more details

BookMyShow Customer Service Executive Reviews and Ratings

based on 2 reviews

4.6/5

Rating in categories

4.6

Skill development

5.0

Work-life balance

5.0

Salary

4.6

Job security

5.0

Company culture

4.6

Promotions

4.6

Work satisfaction

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