BookMyShow Customer Service Executive Interview Questions and Answers

Q1. Can you provide a self-introduction?
Ans. 
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries and complaints

• I am proficient in using CRM systems and other customer service tools

• I have a track record of meeting and exceeding customer satisfaction goals
Answered by AI
Add your answer
Q2. Can you describe your background?
Ans. 
I have a strong background in customer service with experience in handling various customer inquiries and resolving issues.
• Over 5 years of experience in customer service roles

• Proficient in handling customer inquiries via phone, email, and chat

• Skilled in resolving customer issues and providing solutions

• Familiar with CRM systems and ticketing platforms

• Received positive feedback from customers for excellent service
Answered by AI
Add your answer

Q1. About urself about work experience. What do you know about company.
Add your answer

Q1. About urself and work experience
Add your answer
Q2. When I joined their training and management are like awesome and wow. Seem i feel like worked in International company. I worked for few months. After lockdown it was shut down. But I really really like th...read more
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. How many years of experience do you have in this field
Add your answer
Q3. What is your notice period
Add your answer
Q4. Are you flexible with working on weekends
Add your answer

Q1. Tell me about your self
Add your answer
Q2. How good are you in excel
Add your answer
Q3. Tell me about your role in the process
Add your answer
Q4. How soon you can join us
Add your answer

Q1. What about yourself?
Add your answer
Q2. Where from live?
Add your answer

What will you do if you face a problem while working?

What will you do if you face a problem while working?

Work is workship , customer are god

Q1. Introducing yourself
Add your answer

Q1. Tell me something about your self & work experience?
Add your answer
Q2. Why are you change job?
Add your answer

Q1. Why are you changed your current job ?
Add your answer

Q1. HR Check your confidance
Add your answer

Q1. About my strength
Add your answer
Q2. My previous company achievement
Add your answer
Q3. Previous company knowledge
Ans. 
Which type product making my company
Answered by ramk3786
Add your answer
Q4. Previous company products
Ans. 
I led the development of innovative products at my previous company, driving revenue growth and market expansion.
• Introduced new product lines to target emerging markets

• Implemented customer feedback to improve existing products

• Collaborated with cross-functional teams to launch successful products
Answered by AI
View 1 more answer
Q5. Target vs achievement
Add your answer

Q1. Tell me about your self ?
Add your answer
Q2. Tell me about your last weekend ?
Add your answer
Q3. Where do you see yourself in 5 years ?
Add your answer
Q4. What do you know about online transaction ?
Ans. 
Online transactions refer to the process of electronically transferring money or making payments over the internet.
• Online transactions involve the exchange of funds or information between a buyer and a seller through the internet.

• They are commonly used for purchasing goods and services, paying bills, transferring money, and more.

• Security measures such as encryption and authentication are crucial to protect sensitive in...read more
Answered by AI
Add your answer
Q5. What do you know about paytm?
Ans. 
Paytm is a digital payment platform that allows users to make online transactions, including mobile recharges, bill payments, and online shopping.
• Founded in 2010 by Vijay Shekhar Sharma

• Offers services like mobile recharges, bill payments, online shopping, and ticket bookings

• Allows users to transfer money to friends and family

• Provides cashback and discounts on transactions

• Has a digital wallet feature for storing money
Answered by AI
Add your answer